Groove Subaru

Great job. Excellent customer service. Would recommend to friends. Nice room to wait for auto. Excellent customer service. Would recommend to friends. Nice room to wait for auto. More

This dealership was great through the car buying process and now servicing my vehicle regularly and now servicing my vehicle regularly More

On April 2nd I traded my 2023 fully paid Outback in on a 2024 that had certain options that I wanted but the 2023 lacked. I am still owed over $3,000 from that transaction but no one returns calls. This i 2024 that had certain options that I wanted but the 2023 lacked. I am still owed over $3,000 from that transaction but no one returns calls. This is the 5th Outback (and last) that I have purchased but their much touted customer service and loyalty are sure missing on this deal. More

She very nice and very friendly, she made me feel comfortable everytime when I visited comfortable everytime when I visited More

Dan Cassin was the salesman that worked with me in buying my 2024 Subaru Outback, from Groove Subaru. He took me out for 3 test drives to make the decision on which Subaru I preferred. He was patient and tho my 2024 Subaru Outback, from Groove Subaru. He took me out for 3 test drives to make the decision on which Subaru I preferred. He was patient and thorough in explaining the differences in each car and the different options offered. He took us out to look at the range of colors available in the Outback, once the decision was made.There was no pressure on making a final decision, so I came back the next day to buy the car. Dan went over the price, looking at what I could do to bring the car to the price I could work with. I chose the offer of 1.9%, putting down a deposit of half. We then worked through the amount I could put down to bring the best monthly payment for me. He did inform me of the the additional packages for maintenance that were available through Groove . Finally, he spent over an hour explaining the technology of the car, he synced my cell phone and talked about signing up for further instruction in 2 weeks or so, once I have more specific questions after driving. i couldn't be happier with the excellent service I received in buying my new car with Dan. I am so glad I bought my car through Groove. More

The representative was unresponsive. It took 1 hours and 45 minutes to complete a simple oil change, and I had an appointment! It took 1 hours and 45 minutes to complete a simple oil change, and I had an appointment! More

They were quick, efficient and had great customer service. I always take my Subaru here and won't take it anywhere else. service. I always take my Subaru here and won't take it anywhere else. More

Haley Blouch was great. She answered all of my questions and was very helpful. Thank you so much Haley. You are an asset to the Service Department. She answered all of my questions and was very helpful. Thank you so much Haley. You are an asset to the Service Department. More

Informative and kept me up to date on the status of the car. Very Helpful. car. Very Helpful. More

Everyone was great! Esteban did a wonderful job getting me exactly what I wanted and Jonathan was great getting my paperwork done! Esteban did a wonderful job getting me exactly what I wanted and Jonathan was great getting my paperwork done! More