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Groove Subaru
Englewood, CO
7,489 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 15, 2021
She was the PERFECT person to talk to. Absolutely LOVED her! Would 100% buy a car from her again. She made the process so easy and always responded quickly. Loved working with her! her! Would 100% buy a car from her again. She made the process so easy and always responded quickly. Loved working with her! More
by Alexiefox7
Employees Worked With
Andrew Smith, Morgan Beveridge
July 15, 2021
The entire Groove Subaru team was fantastic. Everyone was friendly and I never once felt pressured. I truly felt like they wanted to help me get the car I was looking for and not just make another sale. The friendly and I never once felt pressured. I truly felt like they wanted to help me get the car I was looking for and not just make another sale. The buying process was very easy. More
by Matt
Employees Worked With
Jeff Adsit, Micah Jenkinson, Stacey Pryczynski
July 15, 2021
I could not have picked a better person to help me with my first Subaru! Stephany was kind, informative, and very responsive! If you need a Subaru, please call her as I couldn't recommend her more. 10/10! my first Subaru! Stephany was kind, informative, and very responsive! If you need a Subaru, please call her as I couldn't recommend her more. 10/10! More
by allixcott
Employees Worked With
Stephany Knief
July 14, 2021
Small, very professional, wonderful service and a pleasure to do business with. Joe Canny handled the whole process really well. It was super easy and fun to work with him! pleasure to do business with. Joe Canny handled the whole process really well. It was super easy and fun to work with him! More
by jumpturn
Employees Worked With
Andrew Smith, Joe Canny
July 14, 2021
This dealership has gone completely downhill. I had my car serviced at the end of May and after it was vibrating at speeds of 60mph and higher so I was told to bring it back in.I had to wait several weeks car serviced at the end of May and after it was vibrating at speeds of 60mph and higher so I was told to bring it back in.I had to wait several weeks for a Saturday appointment. When I got there I was told they didn't have time to service the car or that I could wait six hours so I asked why. They were rude and nasty and laughed in my face when I tried to have a civil conversation and figure out if there was a misunderstanding because when I booked the appointment I was not told it would be a six-hour wait. They bullied and provoked until I lost it and left. As a minority woman I felt they were overbooked and saw me as an easy target to bully and force out the door. I would never recommend this dealership to anyone. This dealership discriminates and bullies innocent customers and it's not okay. I had an appointment and I was treated so horribly when they said they wouldn't honor it and I asked why (which I had every right to ask). Their GM doesn't care and they need to be held accountable for treating customers so poorly. Shame on Brenden Carlson for condoning and enabling this behavior. It was reported to him via several channels and he is not willing to resolve this fairly--I don't want to go back to this dealership because I don't feel safe there nor do I trust them with my Forester XT. More
by TheGoldenRule
Employees Worked With
Names not known, Brenden Carlson
July 13, 2021
Derek was awesome to work with when the dealership purchased my Jeep. He made the process pleasant and very efficient. If we ever bought a Subaru we purchase the vehicle from Derek. purchased my Jeep. He made the process pleasant and very efficient. If we ever bought a Subaru we purchase the vehicle from Derek. More
by Michael
Employees Worked With
Derek Bowers
July 12, 2021
We had amazing service! We were shown an array of options that best fit our budget. We couldn’t be happier with our car or the experience we had! that best fit our budget. We couldn’t be happier with our car or the experience we had! More
by Lauren
Employees Worked With
Jeff Adsit, Derek Bowers
July 11, 2021
Robert helped me find the best car for me even before I went in to the dealership. The whole process was quick and easy and he was able to make everything work exactly the way I needed it too. Super friend went in to the dealership. The whole process was quick and easy and he was able to make everything work exactly the way I needed it too. Super friendly, knowledgeable and helpful! Thanks, Robert! I love my new Subaru! More
by Kdowden
Employees Worked With
Robert Pecaut, Utku Ogut
July 11, 2021
My partner and I had a wonderful experience at Groove! We had visited a differed dealership right before stopping by Groove and the contrast couldn’t have been more pronounced; night and day experience. Ever had visited a differed dealership right before stopping by Groove and the contrast couldn’t have been more pronounced; night and day experience. Everyone at Groove was welcoming, friendly and super helpful. This was our first time buying a new car and Stephany went above and beyond to ensure we found the perfect Subaru at the right price. She’s honestly the best vehicle salesperson either of us have ever encountered in 20+ years of combined experience. Recommending Groove to all of our Colorado friends and family. More
by TommyDan
Employees Worked With
Alexandra Collins, Stephany Knief
July 11, 2021
Good service, inventory was lacking but they were very helpful in helping me find an incoming vehicle that I could reserve. Vince Gabriele was extremely personable and helpful, was very communicative and helpful in helping me find an incoming vehicle that I could reserve. Vince Gabriele was extremely personable and helpful, was very communicative and great to work with. More
by Sruffenach
Employees Worked With
Vincent Gabriele
