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Groove Subaru
Englewood, CO
7,494 Reviews
At Groove Subaru, our philosophy of doing business finds a way to satisfy each and every customer. If it means pricing our vehicles based on market analysis and third party tools…done. Even if it means bringing back a car you don’t absolutely love… we’ll take it, no questions asked. We believe the whole experience should be completely transparent, positive and yes, even fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,494 reviews
September 11, 2024
Great car buying experience. Excellent price and excellent service from walking into the showroom to driving away in a new Outback. Excellent price and excellent service from walking into the showroom to driving away in a new Outback. More
by greg@coleworld.org
Verified Customer
September 11, 2024
Haley was prompt and effective, letting me know of an oil change special which I took advantage of. change special which I took advantage of. More
by CCDDIVER
Employees Worked With
September 10, 2024
She’s very kind and helpful, I was happy to have her helping me and explaining my car issues to me! helping me and explaining my car issues to me! More
by mona.alalem
Employees Worked With
September 10, 2024
Service center is very friendly, helpful and the work performed is excellent. Strongly recommended them. performed is excellent. Strongly recommended them. More
by billwhite00
Employees Worked With
September 09, 2024
Haley and Groove were very transparent, friendly and went above usual customer service. I appreciated the videos and updates of work done and needed on my vehicle. above usual customer service. I appreciated the videos and updates of work done and needed on my vehicle. More
by frauzacchini
Employees Worked With
September 09, 2024
On 9-6-24 I had an unscheduled maintenance problem. I called Ron and he was able to get me in. Ron and Tiannah Baca are the best! When I arrived Tiannah checked me in and well these folks reflect the b I called Ron and he was able to get me in. Ron and Tiannah Baca are the best! When I arrived Tiannah checked me in and well these folks reflect the best of the best! They personify customer service and are the reason that I will continue to have my vehicle serviced at Groove Subaru! I also want to commend the mechanic/technician who actually repaired my vehicle! Kudos to the senior management for having Ron and Tiannah running their service department! Thanks to Groove Subaru for the outstanding manner in which they keep vehicle on the road! More
by userjac8635
September 08, 2024
Excellent customer service! !! I could not have been happier. It was great having it done well and timely. !! I could not have been happier. It was great having it done well and timely. More
by debbrown51
Employees Worked With
September 07, 2024
Always friendly, respectful, honest when answering questions.. Never have I felt pressured. I love my Forrester. questions.. Never have I felt pressured. I love my Forrester. More
by tresstab
Employees Worked With
September 07, 2024
When I first set foot in Groove Subaru, it was to pick up a car that had been sold while I was on my way to pick it up. I was told we have a car with the same options and it’s a little more expensive but wil a car that had been sold while I was on my way to pick it up. I was told we have a car with the same options and it’s a little more expensive but will give you a great deal on it and sell it for the same price. It turned out it didn’t have the same options and it had a starting problem. Trip to the dealership to get that fixed. Later, one of the basic Subaru features that I’ve never been able to use. I tried to have fixed and was told by the Subaru helpdesk concierge that I needed a software update. I double checked with groove and they verified this. When I made the appointment I pleaded That they sure and warned how upset I was going to be if I made the trip down the mountain and that wasn’t the problem and ended up leaving without that service. Sophia did everything she could to communicate and make sure I understood. She even took the brunt of my anger for a mistake. That wasn’t her fault. Without Sophia, Groove Subaru would be a failure in my eyes. More
by southparkshell
Employees Worked With
September 07, 2024
Everyone is always friendly and simple oil changes almost always take less time then estimated. The waiting area is clean and comfortable. always take less time then estimated. The waiting area is clean and comfortable. More
by car7
Employees Worked With
