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Groove Subaru

Englewood, CO

4.7
7,071 Reviews
Welcome to Groove, where your way of doing business matters! We hope you find your experience at Groove to be fresh, fun and enjoyable. We're committed to working at your speed, with your preferences in mind, and with a passionate focus on your satisfaction. Our dedication to your experience is inherent in everything we do, including our Groove "Your Way" programs. Because at Groove, it's not just business as usual - it's business your way.
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5300 S Broadway

Englewood, CO

80113

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Showing 7,071 reviews

August 31, 2022

Very polite, and professional! Moses was the best car dealer I could ask for! I was super satisfied with the help from Moses and definitely will be recommending to friends and fami More

by Acalarid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses Oliveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Groove Subaru responded

Thank you for letting us know - we are here when you need us!

August 31, 2022

The best customer service I could ask for! Moses helped my family and I with all the questions we had, and got us the exact car we were looking for! More

by Bearpoppa391
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses Oliveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Groove Subaru responded

Thank you for recognizing Moses on his efforts - we will be sure to share this with him!

August 30, 2022

Good experience overall. Had a hard time getting the service department to take a “sincere” look at the AC without multiple complaints and conversations. When they did, they More

by Heather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Carlson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Giordano
Sep 02, 2022 -

Groove Subaru responded

Heather, we are so happy to hear your AC system was fixed. We're here for all your future Subaru needs!

August 30, 2022

None that I can think of. How many words left? I have five left. Ok More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Hepinstall
Sep 02, 2022 -

Groove Subaru responded

Scott, thank you for sharing your review and thank you for working with us!

August 30, 2022

Mason, did a wonderful job in helping my husband and pick out our new Subaru. More

by Kimberlypantleo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schmidt
Sep 02, 2022 -

Groove Subaru responded

Kimberly, we are happy to hear you all are in the Subaru you wanted!

August 29, 2022

Travis was excellent. He explained everything well, and was very transparent. I felt at all times he was very forthcoming with information. There were no price surprises. More

by Keishabates29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Gabriele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Willis
Sep 02, 2022 -

Groove Subaru responded

Keisha, thank you for working with us and for choosing Groove Subaru!

August 28, 2022

Did not replace rear wiper that was requested. Pushed tires not just me but my son who was there a few days earlier. More

by dm_peters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
Aug 29, 2022 -

Groove Subaru responded

Hello, thank you for bringing this to our attention. It sounds like there is an issue with your recent service and we would like to investigate what went wrong here. Please reach out to our Service manager Brian directly at bolson@grooveauto.com so we can get to the bottom of this. Thanks!

August 28, 2022

Stephany is warm, funny, and easy-going, which makes working with her such a pleasure. She is also super responsive, very thorough, and so committed to exceptional customer service. She is amazing! More

by drothserban
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Horwath, Stephany Knief
Aug 29, 2022 -

Groove Subaru responded

Thank you for working with Stephany and the team here. We are happy to have you be apart of the Groove Subaru family!

August 28, 2022

I can’t say enough good things about this young man! He was so polite, informed and helpful! I was purchasing a car for my Grandson and it had been a long time since I bought a car and remembered what More

by darla_pierce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Alkema
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Groove Subaru responded

Darla, thank you for putting your trust in us!

August 28, 2022

Everyone one was very helpful and kind! I never felt like i was being pushed into something i was uncomfortable with. More

by ruby henriquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Groove Subaru responded

Ruby, thank you for letting us know how your visit with our store went. We greatly appreciate your business!

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