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Groove Subaru

Englewood, CO

4.7
7,074 Reviews
Welcome to Groove, where your way of doing business matters! We hope you find your experience at Groove to be fresh, fun and enjoyable. We're committed to working at your speed, with your preferences in mind, and with a passionate focus on your satisfaction. Our dedication to your experience is inherent in everything we do, including our Groove "Your Way" programs. Because at Groove, it's not just business as usual - it's business your way.
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5300 S Broadway

Englewood, CO

80113

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Showing 7,074 reviews

September 03, 2022

Got our car finished within promised time and our Rep was very professional. Thank you More

by j.marolda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 04, 2022 -

Groove Subaru responded

Thank you for working with Groove Subaru service!

September 03, 2022

Really fast service and everyone that I talked to was super nice and very helpful! More

by carly_cormier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Sep 04, 2022 -

Groove Subaru responded

Carly, we are so glad to hear this. Thanks for sharing!

September 03, 2022

Overall a nice experience but the paperwork process took way too long. Still would like to see cars that are for sale ready to go out the door instead of waiting on them to clean or detail them. More

by AP5280
Price
Recommend Dealer
Yes
Employees Worked With
Moses Oliveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Zimmerman
Sep 04, 2022 -

Groove Subaru responded

Thank you for taking the time to review your experience with us. We will be sure to share your feedback with management. Either way - we greatly appreciate your business!

September 03, 2022

The dealership was a 10/10 and to match its open and comfortable atmosphere you all hired Grace! She had a great attitude and was a lovely conversationalist. I think she should get a raise lol. Thank yo More

by Trevor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Cahoj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Canny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Groove Subaru responded

Trevor, thank you for working with us - we will be sure to pass your kind words about Grace on to her!

September 02, 2022

Groove Subaru on South Broadway is an amazing dealership in everything they do. But most importantly is their service . I have been happy with the way they handle any issues. They truly respect and treat e More

by britdaylit@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh is my service manager and he is incredible.
Sep 04, 2022 -

Groove Subaru responded

Thank you for sharing your kind review with us!

September 02, 2022

Excellent service department and alway confident in the advice they give me. I’ll alway take my Outback there!! More

by maryawild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor
Sep 04, 2022 -

Groove Subaru responded

Mary, thank you for letting us know you found your forever Subaru service department!

September 02, 2022

Everything super quick, personalized and excellent. Our car feels very good and the customer service is superb. Thank you so much! More

by Neri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachide
Sep 04, 2022 -

Groove Subaru responded

Thank you for choosing Groove Subaru!

September 02, 2022

Stacey was timely, kind, personable, and professional. She made me feel at ease about such a big decision! She was super knowledgable about all things Subaru. She answered all my questions with confidence More

by baileylibert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Pryczynski
Sep 04, 2022 -

Groove Subaru responded

Bailey, thank you for working with us and for letting us know how Stacey performed!

September 02, 2022

Sergio was amazing! !! He took care of everything That I had concerns about without a problem! He never second guessed my concerns and always asked for my input. He’s ver More

by Jolene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Zimmerman
Sep 04, 2022 -

Groove Subaru responded

Jolene, thank you for taking the time to review Sergio and our team here at Groove Subaru!

September 01, 2022

Ty Hardman - professional yet friendly. 2023 Crosstrek- terrific. 2019 trade in - very good resale value. More

by EAW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Hardman
Sep 01, 2022 -

EAW responded

Ty Hardman, my salesman, made sure my new 2023 Crosstrek Limited had everything on it that I wanted. The car came in early and is beautiful. Ty sat in the car with me and went over the basics and answered all my questions. Groove Subaru gave me a very good trade in for my 2019 Crosstrek Limited. The transactions all went smoothly and I highly recommend them. My sister/brother-in-law bought a 2022 Forrester from Groove last year and also have a 2018 Forrester. We’re a Subaru family - very happy with Groove’s service and salesmen.

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