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Groove Subaru

Englewood, CO

4.7
7,077 Reviews
Welcome to Groove, where your way of doing business matters! We hope you find your experience at Groove to be fresh, fun and enjoyable. We're committed to working at your speed, with your preferences in mind, and with a passionate focus on your satisfaction. Our dedication to your experience is inherent in everything we do, including our Groove "Your Way" programs. Because at Groove, it's not just business as usual - it's business your way.
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5300 S Broadway

Englewood, CO

80113

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Showing 7,077 reviews

September 13, 2022

Everything was clean and very nice. The lot seemed a little crammed, but there’s not much you can do about that. Overall, the process was good. More

by Matthew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Willis
Sep 19, 2022 -

Groove Subaru responded

Matthew, thank you for working with our team and for sharing your feedback. Your business is greatly appreciated!

September 13, 2022

Amazing service very attentive Haley was fabulous in keeping me informed Best experience I've ever had at a dealership More

by Ad1916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Groove Subaru responded

We are so pleased to hear this - thank you!

September 13, 2022

Sergio, Mason, Jeremy, and Scott provided outstanding and professional customer service throughout the entirety of the car buying process - especially for purchasing my first vehicle. I drove quite a distanc More

by jtuckermiami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Zimmerman, Mason Schmidt
Sep 19, 2022 -

Groove Subaru responded

Thank you for making the journey out to see us - we greatly appreciate your business!

September 13, 2022

I'm disappointed with my service rep Ron Baca details too long for 15 words. More

by brimontwmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Baca
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Groove Subaru responded

Hello, thank you for bringing this to our attention. It sounds like there is an issue with your Advisor and we would like to investigate what went wrong here. Please reach out to our Service manager Brian directly at bolson@grooveauto.com so we can get to the bottom of this. Thanks!

September 12, 2022

Luke did an amazing job helping me with the purchase of my car. It was fast an easy. Highly recommend Luke and Groove Subaru to everyone! More

by Dustin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Dommisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Groove Subaru responded

Dustin, thank you for choosing Groove Subaru!

September 12, 2022

Great service! Rachide went above and beyond to get my car ready despite the high volume of cars. Thank you! More

by casarescecilia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Groove Subaru responded

Cecilia, thank you for working with our Service department!

September 12, 2022

Great quick service. Rachide is always so helpful. It's a pleasure to bring my Subaru to you for any service I need. Thanks. More

by kathy38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachide Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Groove Subaru responded

Thank you for your business!

September 12, 2022

Consistently great service department- friendly, professional and competent . I didn’t buy my car here but always come here for services More

by paulavon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 19, 2022 -

Groove Subaru responded

Paul, we appreciate you using our service department for your Subaru!

September 11, 2022

Rolly was excellent. He made my experience smooth and easy. He was very knowledgeable and answered all of my questions with ease. I will continue to support groove becaus More

by Lprente6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Hepinstall
Sep 12, 2022 -

Groove Subaru responded

Thank you for working with us and for taking the time to recognize Rolly on his efforts!

September 11, 2022

I was still under warranty and they found a leak around my transmission when they were doing an oil change. I went back two weeks later. They gave me a rental and fixed the problem. No charge to me at a More

by JMKNZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Sep 12, 2022 -

Groove Subaru responded

Thank you for putting your trust in us. It is so great to see our team helped you get your Subaru back on the road!

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