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Groove Subaru

Englewood, CO

4.7
7,277 Reviews
Welcome to Groove, where your way of doing business matters! We hope you find your experience at Groove to be fresh, fun and enjoyable. We're committed to working at your speed, with your preferences in mind, and with a passionate focus on your satisfaction. Our dedication to your experience is inherent in everything we do, including our Groove "Your Way" programs. Because at Groove, it's not just business as usual - it's business your way.
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5300 S Broadway

Englewood, CO

80113

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Showing 7,277 reviews

November 09, 2022

Experience was smooth! Matt was knowledgeable and respectful throughout the process and really helped it be a relatively stress free process! Also got help from Luke who wa More

by Meganhevey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Dommisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Groove Subaru responded

Thank you for working with Luke and Matthew - we greatly appreciate your business!

November 08, 2022

Patrick was great to work with and very responsive to any and all questions. Loving my new outback. More

by dmckittrick3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Morgan Beveridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Groove Subaru responded

Thank you for letting us know how Patrick performed - we will be sure he sees this!

November 08, 2022

Problem was not solved. Not sure diagnostics were run. Had starting problem happen again yesterday. Will have to go somewhere else to troubleshoot. More

by Jennbee52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Groove Subaru responded

Jenn, it looks like your experience was less than exceptional. If your vehicle is still having these issues, please reach out to our Service manager Brian directly at bolson@grooveauto.com so we can get to the bottom of this. Thanks!

November 08, 2022

The people and service are always great. However, even with a booked appointment it always takes more than one day to complete the service. More

by haig.cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Gilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Blouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Groove Subaru responded

Cynthia, thank you for the feedback. We greatly appreciate your business and know your feedback has been shared with management.

November 07, 2022

We are very appreciative of the excellent service and work completed on a replacement of a fuel line. Dave and team were outstanding! It was a pleasure to work with such a kind, friendly and profession More

by laobrien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Groove Subaru responded

Thank you for working with David and for choosing Groove Subaru!

November 07, 2022

They were friendly, answered my questions, finished work ahead of schedule, arranged a Lyft ride to get me home and back to the dealership. More

by no2
Recommend Dealer
Yes
Employees Worked With
Josh Magyar
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Groove Subaru responded

Thank you for letting us know how you appreciated our services!

November 07, 2022

My appointment was on time and the completion was done fast. Great job thank you everybody especially Brett. More

by SIXPENCEONEMERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cassin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Groove Subaru responded

Thank you for working with us and for trusting Groove Subaru with your Subaru repair!

November 05, 2022

Vehicle was Finnish on time, kept me posted through the day with updates and the pick up was fast and easy More

by TTYGILLIARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Gilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Groove Subaru responded

Thank you for letting us know how quickly your service was performed!

November 05, 2022

Brett Tossie in the service department is the reason I choose Groove Subaru even though another Subaru dealer is closer to my house. He is extremely helpful, caring and efficient. Everyone is personable More

by DIANEOLSON13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Tossie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Groove Subaru responded

Diane, thank you for sharing your kind review and recommendation of Brett with us all here!

November 05, 2022

Great car buying experience, which is rare. Moses was friendly and responsive, and the car came in on time. More

by Waynemiller5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses Oliveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Groove Subaru responded

Wayne, thank you for giving our team the opportunity to earn your business!

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