
Groove Subaru
Englewood, CO
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They took my car right in. I couldn’t believe how quickly they serviced my car. My appointment was at 11:00. I was back in my car driving home at 11:30. I couldn’t believe how quickly they serviced my car. My appointment was at 11:00. I was back in my car driving home at 11:30. More
Always great customer service and friendly, fast and efficient. Thank you Subaru! Unfortunately for you, I’m not wanting to sell my crosstrek either yet you always ask! efficient. Thank you Subaru! Unfortunately for you, I’m not wanting to sell my crosstrek either yet you always ask! More
I specifically ask to work with Sophia every time. She very friendly, and knowledgeable about what needs to be serviced. I don't feel tricked in to agreeing to a service. Great waiting area, too! She very friendly, and knowledgeable about what needs to be serviced. I don't feel tricked in to agreeing to a service. Great waiting area, too! More
I worked with Preston to look at a brand-new Forester. After visiting several dealers for other brands, Preston was the only salesperson who knew more about the vehicle than me! His product knowledge was After visiting several dealers for other brands, Preston was the only salesperson who knew more about the vehicle than me! His product knowledge was miles above the people at Mazda, VW, and Toyota. Preston also provided unbiased feedback on trim levels and did not try to upsell me to a higher trim or any unnecessary add-ons. I really enjoyed working with him and would recommend him to anyone looking for a new Subaru. More
Josh in the service department provided good information as to the condition of the vehicle, what needed immediate attention, the time it would take, and pricing. He was spot on with the time, so much so t as to the condition of the vehicle, what needed immediate attention, the time it would take, and pricing. He was spot on with the time, so much so that I was on my way to the dealership when he called to inform me that my car was ready. More
I've been coming to this dealership for more than 20 years! I used to wait until Brett Tosie was available (a Subaru AND customer service expert), but now I receive the same exceptional, amazing service years! I used to wait until Brett Tosie was available (a Subaru AND customer service expert), but now I receive the same exceptional, amazing service and knowledge from Haley (and Sophia). Thanks you guys! More