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Groove Subaru
Englewood, CO
7,402 Reviews
At Groove Subaru, our philosophy of doing business finds a way to satisfy each and every customer. If it means pricing our vehicles based on market analysis and third party tools…done. Even if it means bringing back a car you don’t absolutely love… we’ll take it, no questions asked. We believe the whole experience should be completely transparent, positive and yes, even fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,402 reviews
October 16, 2024
Other than having to wait…a very busy day for the shop, it was a good service. it was a good service. More
by wheeler277
Verified CustomerEmployees Worked With
October 16, 2024
Haley was an absolute amazing representative for Subaru, she was so friendly and professional and updated me with my cars status all day. I really enjoyed working with her!!! she was so friendly and professional and updated me with my cars status all day. I really enjoyed working with her!!! More
by R.Losh72
Employees Worked With
October 16, 2024
Dropped car off night before for 7am service appointment. Got text at 7am saying they were starting and would have inspection soon. At 3pm got a text saying they would need to keep my car overnight. I called Got text at 7am saying they were starting and would have inspection soon. At 3pm got a text saying they would need to keep my car overnight. I called upset as I was leaving on vacation next day and was told they were working on cars from two days previous and do over 130 services a day and they can't get to every car. I asked why I had an appointment and they informed me the appointment is with the advisor not with the person working on the car. I said I would have to come get my car and they said they would do me the favor of getting my car done. I then got my inspection and was told I need three additional services including brakes and that they would be able to complete it all by 5pm after being just told they couldn't even get to my car that day. Very frustrating experience. When I have dropped my car and waited before it has taken up to 3 hours just for an oil change. Will look elsewhere for my service needs as I don't have all day for services. They do good work but they take forever and then press you repeatedly during and after for a perfect 10 star review. More
by NewCar2016
Employees Worked With
October 16, 2024
They were very friendly, and the work was done early. They even included a car wash, which I thought was great. They even included a car wash, which I thought was great. More
by MB_from_CO
Employees Worked With
October 16, 2024
Great customer's service and maintenance work on our 2012 Subaru Outback. Always exceeds our expectations. 2012 Subaru Outback. Always exceeds our expectations. More
by Kathy
Employees Worked With
October 15, 2024
Haley was very helpful and attentive. She went above and beyond to make sure my experience was positive. She went above and beyond to make sure my experience was positive. More
by Robin nordman
Employees Worked With
October 15, 2024
Easy, relaxed trip to address an airbag recall! Rental car was covered under warranty! Free snacks in lobby and great customer service Rental car was covered under warranty! Free snacks in lobby and great customer service More
by Cecilia.Kastner
Employees Worked With
October 13, 2024
Attentive to my concerns, and listened to me when I told them what was going on with my car. them what was going on with my car. More
by mikekeep333
