Groove Mazda

Use this dealer at your own risk! Took my Miata in for Tuesday (3/2/22) appointment to replace fuel pump (recall) + oil change. Chose to prepay for 3 oil change bundle ($170) to sav Took my Miata in for Tuesday (3/2/22) appointment to replace fuel pump (recall) + oil change. Chose to prepay for 3 oil change bundle ($170) to save some money. They said they would throw in a free car wash. Was told it would be ready that afternoon. Next day was told a damaged harness also needed to be replaced (as part of recall) and that part would not be available until Thursday. Thursday afternoon was told part not available until following Monday. Late Tuesday afternoon (one week after drop off), told it was ready and said it was OK to pick up in AM. Wednesday morning picked up car. Car not washed. Came in with 1/4 tank of gas and received with tank half way through red/empty zone with only 18 miles driving distance remaining. Came in with 35.3 mpg and hundreds of miles on trip data. Received with trip data showing 19 miles driven at 1.2 mpg. Paper records falsified to claim only one mile driven. All favorite radio stations gone. Only one radio station (I’ve never listened to) is now default on radio. Was told my payment included two additional oil changes at no charge but paper work provides no documentation of this. While I was at service desk another customer came in complaining about service he was forced to prepay for and dealership could not perform but still no refund after more than 3 months. What a nightmare! Vehicle obviously joyride red lined (and possibly damaged) based on car trip data. Horrible service and dishonesty. Use this dealer at your own risk! More

Want a salesperson that's the opposite of your stereotypical sleazy salesman? Ask for Jeff Tate. Great dude, and I honestly feel like he had my best interests at heart. I just purchased my 2nd veh stereotypical sleazy salesman? Ask for Jeff Tate. Great dude, and I honestly feel like he had my best interests at heart. I just purchased my 2nd vehicle from Groove Mazda, and I'll buy my next one there as well. Definitely recommend. More

I was fully mislead and scammed by the dealership. DO NOT COME TO GROOVE MAZDA. After purchasing my vehicle, I had many instances of verbal and written (emails and text messages) communication confi DO NOT COME TO GROOVE MAZDA. After purchasing my vehicle, I had many instances of verbal and written (emails and text messages) communication confirming my tow hitch that was ordered but not available at the time I picked up my car, would be ready in June. Once the date arrived for my hitch, Groove stopped messaging me. I called the parts department who told me I have no tow hitch and it is not possible to install a tow hitch in CX-30s. This was one of the very first questions that I asked when I came in to look at vehicles and Wendel and representatives of the parts department both confirmed not only that the tow hitch was definitely fine on the CX-30 but that it was on order for me and that my purchase price included the tow hitch. I further confirmed again with Wendel when I came back to spec out my vehicle, and a third time when I came back to purchase it. They are now fully refusing to honor the tow hitch and are claiming it cannot be done and that I will not get any money back. They used outright lies and manipulation to sell me a vehicle. Please please go to reputable businesses for your next vehicle and I hope this spares you my experience. More

on April 9th I purchased a blue 2015 Ford Edge, it was just the car I wanted. Everyone there was very friendly & helpful. The gentleman that helped me purchase my car was great, his name is Jeff. He wen just the car I wanted. Everyone there was very friendly & helpful. The gentleman that helped me purchase my car was great, his name is Jeff. He went above & beyond the call of duty, and he still is. The warranty that i purchase is amazing. Its better than the warranty you get with a brand new car. Anyway all the people there are just great, except Jeff he is the greatest.Thanks again guys! More

My 3rd Mazda! My sales person Mark was amazing he made sure every thing was perfect. Thank you again! My sales person Mark was amazing he made sure every thing was perfect. Thank you again! More

Fantastic experience with Groove Mazda and especially Wendel. I first reached out to him in Sept/Oct 2021 about a new lease on a CX-30. He was very knowledgeable and suggested different options to fit my Wendel. I first reached out to him in Sept/Oct 2021 about a new lease on a CX-30. He was very knowledgeable and suggested different options to fit my budget. Fast forward 6 months and after much research on my own, I determined Groove Mazda was where I wanted to make my next purchase. Fortunately for me, Wendel was right there ready to pick up where we left off and within days he had me in a brand new CX-30. A huge thanks to Wendel, and the entire Groove team! Look forward to continuing the relationship for years to come. More

First time Mazda owners. Love our new 2022 CX5. Our sales person, Sara, was very patient with all our questions etc. Sara, Sam and Dan were great to work with. We are so Love our new 2022 CX5. Our sales person, Sara, was very patient with all our questions etc. Sara, Sam and Dan were great to work with. We are so glad we stopped in at Groove to find out about Mazdas, and happy to join the Mazda family. More

Sara and Kaylie were wonderful to work with!! They helped me find the car I wanted and worked hard to get a price I could handle. I give the my complete and total endorsement! helped me find the car I wanted and worked hard to get a price I could handle. I give the my complete and total endorsement! More

Great experience with Sara Sacks, she is patient, friendly and very helpful. Second car our family has purchased from her and the dealership!! Thanks so much Sara!! friendly and very helpful. Second car our family has purchased from her and the dealership!! Thanks so much Sara!! More

Unfortunately wifey totaled her 2014 CX-9 couple of weeks ago, so needed a replacement. We're Utah residents, so after searching the entire state of Utah for a new red CX-9, no luck. After expanding our s ago, so needed a replacement. We're Utah residents, so after searching the entire state of Utah for a new red CX-9, no luck. After expanding our search, we located the right "red" 2021 CX-9 (with no dealer mark-up) at Groove Mazda in Centennial CO. I contacted Zack Love in Sales, who handled the deal seamlessly from start to finish. Then an easy flight from SLC to DEN, Uber to Groove Mazda in Centennial, where the right car was all ready; all paperwork correct, no funny business, and a pleasant drive home. Highly recommend Zack and his team. More