Groove Mazda

My car was serviced at the appointment time, no extra wait. The work was completed a little before the estimate, which is fine. The service technicians were all very friendly. The waiting area was cle wait. The work was completed a little before the estimate, which is fine. The service technicians were all very friendly. The waiting area was clean, obviously not as plush as the show rooms of some luxury car brands. More

Would have preferred that service rep. would give me estimated time for repair when on the phone for an appt.. Times is very important for everyone! estimated time for repair when on the phone for an appt.. Times is very important for everyone! More

I always have a good experience at Groove's Mazda service department. They are very forthright in explaining the work they intend to do and then make sure you understand what has been done. They provide up department. They are very forthright in explaining the work they intend to do and then make sure you understand what has been done. They provide updates while waiting and turn around the job in a timely manner. I recently bought a Ford product at another dealer but will bring it to Groove Ford for service because of my experiences with the Mazda service department. More

I have been buying new cars since the early 80’s. I must say this was the most pleasant experience I have had in purchasing a new car. Your sales team was amazingly nice and showed me they cared and wanted say this was the most pleasant experience I have had in purchasing a new car. Your sales team was amazingly nice and showed me they cared and wanted me to buy my next new car from them. It was hassle free and took such little time to get the deal done. Which I really appreciated that as I don’t have much time these days. I truly was in and out and on my way with my new little Zoom Zoom car. I also was able to meet one of the service advisors who set me up with my first oil change, the technicians were vary nice and answered all my questions about my new car and the parts advisors where just as nice and helpful. I look forward to being a long time customer with your dealership. I have already told and recommended the sales team to my family and my customers. I do work for Groove, however your team did not know this when they first met me. You have a winning team working for you. Thank you, Thank you, Thank you Connie Lacey The review will not let me submit without checking the 2 boxes at the end. More

Spencer Bowen was great. I had brought the car in 2 weeks previosly.I needed a brake light changed, oil/filter and breaks. Although I arrived early he was completely booked that day. I was able to wait for t previosly.I needed a brake light changed, oil/filter and breaks. Although I arrived early he was completely booked that day. I was able to wait for the oil/breaks, but the break light needed to be done and he got it done right then and there. I then made an appointment for Sept 12th for the others. I really appreciated his eagerness to get the light changed even though he was busy. When I did return on the 12th, again he was very accomodating and called me at home later to discuss exactly what they found. I am very pleased with the service I received and would highly recommend Groove Mazda and Spencer Bowen. Thank you, Robin Anderson More

I have always had good service at Groove Mazda, and the staff is very helpful and friendly. I especially appreciate the wireless internet (wifi) in the waiting area, and the table, so I can work while wait staff is very helpful and friendly. I especially appreciate the wireless internet (wifi) in the waiting area, and the table, so I can work while waiting for my car. When I was there the other day, I let them know I had a time constraint, and my car was ready in plenty of time. I also appreciate that they wash the outside of the car! More

Am extremely satisfied with the repair. They looked at it, correctly diagnosed the problem, and successfully resolved the problem completely. That checks off all the important checkboxes for a good experi it, correctly diagnosed the problem, and successfully resolved the problem completely. That checks off all the important checkboxes for a good experience for me. More

I appreciate getting service and not being made to feel stupid or out of place. Also they are very considerate about your time while you are waiting stupid or out of place. Also they are very considerate about your time while you are waiting More

Groove Mazda was professional throughout the sales process. Tracy was very honest, but not pushy when it came to the financial negotiation. I felt that I got a good deal and was pleased with the dea process. Tracy was very honest, but not pushy when it came to the financial negotiation. I felt that I got a good deal and was pleased with the deal that we came up with. More

After a not so pleasant experience at another dealer, walking into Groove was a welcome surprise. The staff were extremely helpful and friendly, and the atmosphere put me at ease. While test driving my s walking into Groove was a welcome surprise. The staff were extremely helpful and friendly, and the atmosphere put me at ease. While test driving my soon to be new car, Andrew didn't say a word except if I asked him a question - which was awesome! The sale went through, I got exactly what I wanted, and I'm very very happy with my purchase and experience! Thanks Groove guys More