Groove Mazda

I have been buying new cars since the early 80’s. I must say this was the most pleasant experience I have had in purchasing a new car. Your sales team was amazingly nice and showed me they cared and wanted say this was the most pleasant experience I have had in purchasing a new car. Your sales team was amazingly nice and showed me they cared and wanted me to buy my next new car from them. It was hassle free and took such little time to get the deal done. Which I really appreciated that as I don’t have much time these days. I truly was in and out and on my way with my new little Zoom Zoom car. I also was able to meet one of the service advisors who set me up with my first oil change, the technicians were vary nice and answered all my questions about my new car and the parts advisors where just as nice and helpful. I look forward to being a long time customer with your dealership. I have already told and recommended the sales team to my family and my customers. I do work for Groove, however your team did not know this when they first met me. You have a winning team working for you. Thank you, Thank you, Thank you Connie Lacey The review will not let me submit without checking the 2 boxes at the end. More

Spencer Bowen was great. I had brought the car in 2 weeks previosly.I needed a brake light changed, oil/filter and breaks. Although I arrived early he was completely booked that day. I was able to wait for t previosly.I needed a brake light changed, oil/filter and breaks. Although I arrived early he was completely booked that day. I was able to wait for the oil/breaks, but the break light needed to be done and he got it done right then and there. I then made an appointment for Sept 12th for the others. I really appreciated his eagerness to get the light changed even though he was busy. When I did return on the 12th, again he was very accomodating and called me at home later to discuss exactly what they found. I am very pleased with the service I received and would highly recommend Groove Mazda and Spencer Bowen. Thank you, Robin Anderson More

I have always had good service at Groove Mazda, and the staff is very helpful and friendly. I especially appreciate the wireless internet (wifi) in the waiting area, and the table, so I can work while wait staff is very helpful and friendly. I especially appreciate the wireless internet (wifi) in the waiting area, and the table, so I can work while waiting for my car. When I was there the other day, I let them know I had a time constraint, and my car was ready in plenty of time. I also appreciate that they wash the outside of the car! More

Am extremely satisfied with the repair. They looked at it, correctly diagnosed the problem, and successfully resolved the problem completely. That checks off all the important checkboxes for a good experi it, correctly diagnosed the problem, and successfully resolved the problem completely. That checks off all the important checkboxes for a good experience for me. More

I appreciate getting service and not being made to feel stupid or out of place. Also they are very considerate about your time while you are waiting stupid or out of place. Also they are very considerate about your time while you are waiting More

Groove Mazda was professional throughout the sales process. Tracy was very honest, but not pushy when it came to the financial negotiation. I felt that I got a good deal and was pleased with the dea process. Tracy was very honest, but not pushy when it came to the financial negotiation. I felt that I got a good deal and was pleased with the deal that we came up with. More

After a not so pleasant experience at another dealer, walking into Groove was a welcome surprise. The staff were extremely helpful and friendly, and the atmosphere put me at ease. While test driving my s walking into Groove was a welcome surprise. The staff were extremely helpful and friendly, and the atmosphere put me at ease. While test driving my soon to be new car, Andrew didn't say a word except if I asked him a question - which was awesome! The sale went through, I got exactly what I wanted, and I'm very very happy with my purchase and experience! Thanks Groove guys More

I had a very good experience buying, and I didn't feel pressured to buy. I love the deal that I received, and I love my new car! Very friendly service and I look forward to doing more business with the pressured to buy. I love the deal that I received, and I love my new car! Very friendly service and I look forward to doing more business with them. Groove Mazda came highly recommended by friends and family. More

This is the first revision for my car at Mazda, Mazda and my first as well. I found the home very pleasant and the service very fast. I hope for my next revision, I would find themselves welcome and same my first as well. I found the home very pleasant and the service very fast. I hope for my next revision, I would find themselves welcome and same service. More

I took my car in for service and discovered it needed a major repair that I wasn't ready to do. Dan was also very clear that my car was not safe to drive and concerned that I not leave in it. Dan walked major repair that I wasn't ready to do. Dan was also very clear that my car was not safe to drive and concerned that I not leave in it. Dan walked me over to the Mazda sales department and introduced me to Mark and the rest of the team. I told the sales team they had exactly one hour to convince me I wanted a Mazda, as I needed to get to my office. I drove the Tribute, the CX9 and the CX7 and made my decision on the purchase in about 15 minutes. The paperwork took another hour, so we went over my original time limit, but I made it to the office just in time. I ended up purchasing a used CX9, which I absolutely love! From Dan to Mark to Bryan, my experience was a very easy transition from my old car to the new one. And Dan will be fixing my old car for my daughter, who is turning 16 in 1.5 years. I had promised it to her, so I did not trade it in, just delayed the repair. I am very happy with my new car! Thank you to the entire team for making what could have been a very bad day into a great one!! More