Groove Mazda | Page 14

Spencer and Kenny have always provided a great customer experience every time I've taken our CX-7 in for servicing. They always greet me in a friendly manner, ensure quality work, and explain in detail al experience every time I've taken our CX-7 in for servicing. They always greet me in a friendly manner, ensure quality work, and explain in detail all work and charges before I pay. I thank them both for a job very well done! More

I just traded in my 2009 Mazda6 Grand Touring (loved that car, but needed AWD for my new long 70 mile commute job) for a 2012 CX-9 Grand Touring at Groove Mazda and I had a great buying experience. Tracy de car, but needed AWD for my new long 70 mile commute job) for a 2012 CX-9 Grand Touring at Groove Mazda and I had a great buying experience. Tracy deMeza was the salesperson who helped me out, she was very knowledgeable and really helped me find the right new vehicle for my needs. Tracy was a perfect salesperson who didn’t pressure me into anything and in the end got me the deal I wanted. She couldn’t have gotten me that deal without the help of the sales manager John Collins. He went above and beyond to track down the specific CX-9 I wanted and then put together a home run deal. Groove Mazda made buying a new car so effortless on my part it almost wasn’t like buying a car at all, sure there was a little negotiating, but in the end I got the deal I wanted and now I have the exact CX-9 I wanted sitting in my garage. I would recommend anyone looking to get a new Mazda to give Groove Mazda a try, tell them Rob Williams’s review brought you in. More

I appreciated the great price Spencer gave me, and his attention to detail. He found the problem with my tire pressure warning light. Thanks!!! Mary Aalto attention to detail. He found the problem with my tire pressure warning light. Thanks!!! Mary Aalto More

I had been shopping around for a car, new or slightly used at a bunch of different dealerships and was not sure what I was going to get. The other dealerships and salemen were pushy and pressured me to used at a bunch of different dealerships and was not sure what I was going to get. The other dealerships and salemen were pushy and pressured me to test drive a bunch of cars even after I said I did not want to at that time. The salemen also kept trying to upsell me to a more expensive car with a bunch of features I was not interested in having on a car. At Groove Mazda Marty did not pressure me to buy a specific car, he was willing to talk about the Mazda 2, 3, or 6 or the other cars and the features on the cars and was not dismissive about the car I liked. He did not pressure me to test drive the car. He was very knowledge about all the cars and provide genuine help in making a selection. I appreciated his helpfulness and sincerity. I dreaded buying a car because of the negoations and the waste of time the saleman and office manager usually put a person through. It was different at Groove Mazda I felt like they we giving me the best deal they could and we were all working for the same goal. I am not a tough negoatiator and did not feel like they were trying to take advantage of me. I am very happy with my car and the entire sales experience. More

I always have a good experience at Groove Mazda. The service dept is very helpful and understanding. Car problems are never fun but they always turn it around to be a great experience. Thank you Spencer service dept is very helpful and understanding. Car problems are never fun but they always turn it around to be a great experience. Thank you Spencer for being very patient and helping me through getting my car up and running again! More

I went in for new tires, alignment and an oil change. I recieved great service, they did an awesome job and the price was great. I was impressed when I picked my vehicle up. Thank you Spencer the tire ride recieved great service, they did an awesome job and the price was great. I was impressed when I picked my vehicle up. Thank you Spencer the tire ride great. I highly recommmend this service center! Have a great day, James More

Great experience....no shenanigans. :) I came in to test drive the Mazda CX7 and did not plan to purchase today. The staff was so helpful, not pushy or annoying like i have experienced at other dealerships. drive the Mazda CX7 and did not plan to purchase today. The staff was so helpful, not pushy or annoying like i have experienced at other dealerships. They offered a great price and financing, so I ended up buying on the spot. I am very happy with the entire experience! More

Went in for 7500 mile service. Service department was very friendly. I was able to drop off overnight and they called next morning first thing. Was able to pick up on time. Very enjoyable experience. very friendly. I was able to drop off overnight and they called next morning first thing. Was able to pick up on time. Very enjoyable experience. More

I really enjoy working with Kenny and the service team at Groove. He is always very helpful and friendly when I bring my car in. He listens to any concerns and addresses each one for me. I will only bring Groove. He is always very helpful and friendly when I bring my car in. He listens to any concerns and addresses each one for me. I will only bring my car to Groove for service and am always happy when I drive out! More

Spencer was very knowledgeable and helpful with my service needs. He gave me options that helped me make a decision on what to do. I would recommend your service department to anyone. Thanks, service needs. He gave me options that helped me make a decision on what to do. I would recommend your service department to anyone. Thanks, David More