Grogan's Towne Chrysler Jeep Dodge Ram
Toledo, OH
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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In all our years of buying and leasing New cars, we have never encountered a more genuine, exceptional, caring customer service representative as Jon Hainer. His honesty and integrity are rare in a sales en never encountered a more genuine, exceptional, caring customer service representative as Jon Hainer. His honesty and integrity are rare in a sales environment. Jon and Grogan's Towns Chrysler Jeep Dodge Ram went out of their way to get our family the perfect deal. Jon is a fantastic salesman and person. I appreciate him and will never use anyone else to purchase a car from. If you haven't been to Grogan's and met Jon Hainer, you are missing out. More
This review describes our very first exclusively Internet-based vehicle purchase. After an exhaustive regional search, we found the vehicle that met all of our rather stringent options requirements Internet-based vehicle purchase. After an exhaustive regional search, we found the vehicle that met all of our rather stringent options requirements and contacted Grogan's Towne. It bears mentioning that I had inquired with other dealers about vehicles and while I was always treated politely and respectfully, Mo Rammuny at Grogan's Towne made it clear that he was focused on one thing and one thing only -- our complete satisfaction with the vehicle and purchasing process. It's one thing to state this to a prospective customer, but another to actually make it happen and Mo did just that! He worked quickly, providing us with all the information we asked for, but never at any time did we feel pushed or uncomfortable with the process. Mo arranged for a very courteous driver to deliver the vehicle to us free-of-charge, over 300 miles away! Yes, 300 miles with NO DELIVERY FEE! One dealership we spoke with that was about the same distance was going to charge us $500 for delivery. But the best part of the delivery was that Mo made it clear that if we weren't completely satisfied with the vehicle, the driver would simply turn around and drive another 300 miles back to the dealership, with no questions asked or funds exchanged. Truly, we couldn't have asked for a more perfect vehicle purchase. We love our new ride, but were more impressed with our experience with Grogan's Towne, Mo and his colleagues. Thanks for a great car and even better experience! More
We were greeted immediately upon entering the dealership. We were able to take a test drive of the 2013 Grand Cherokee we'd seen on line. Mo had the car ready for us. There was no pressure, no sales hype, no We were able to take a test drive of the 2013 Grand Cherokee we'd seen on line. Mo had the car ready for us. There was no pressure, no sales hype, not much to dicker except the trade in value. At went smoothly and all in all in was a great experience. I will recommend this dealership to others. The inventory and the prices are very competitive, and Mo made the entire experience simple, enjoyable, and easy. More
Great sales experience. Ron was very knowledgeable and great to work with for my car experience. Very pleasant and great attitude. Couldn't have gone any better! Finance was easy and quick. great to work with for my car experience. Very pleasant and great attitude. Couldn't have gone any better! Finance was easy and quick. More
We came from Michigan to pick up this car, Logan was the best we have 3 kids and were in a hurry, he took care of everything for us very fast. Both my husband and I would come back over and over again. Grea best we have 3 kids and were in a hurry, he took care of everything for us very fast. Both my husband and I would come back over and over again. Great Job!! More
Mo is a very upbeat, positive, and informative salesperson. He helped me find the car that fit my budget and went the extra mile to make sure that I am happy with my purchase. Mo is very knowled salesperson. He helped me find the car that fit my budget and went the extra mile to make sure that I am happy with my purchase. Mo is very knowledgeable of inventory on the lot and fits the customer to the vehicle. I will recommend him to anyone that tells me they are looking for a car. I am very happy with the service received today. More
I found the vehicle I was looking for online through Grogan's Town website. Bob Reaume was easy to deal with, negotiating a price on the vehicle I wanted to purchase and a trade in value for my vehicle Grogan's Town website. Bob Reaume was easy to deal with, negotiating a price on the vehicle I wanted to purchase and a trade in value for my vehicle. He also arranged for the vehicle to be delivered to me several hours away and pick up my trade. All the paperwork was signed and copies sent back to me within a few days. The process was simple and stress free. I would definitely consider this dealership again for my next purchase. More
My husband and I was very impressed from the time we walked in with 500 questions until we walked out with our New Ram truck. The salesman Jon Hanier was impressive by answering all 500 questions about walked in with 500 questions until we walked out with our New Ram truck. The salesman Jon Hanier was impressive by answering all 500 questions about the vehicles. Very knowledgeable. Helped us in buying the vehicle, because so much has changed since we bought a brand new vehicle. The service was very friendly and warm, and to see a lot of other satisfied customers was even more inviting. I already reccommended them to my daughter & son in law for their next vehicle purchase. Very high standard of service. My husbands father was a car salesman all his life, and my husband has family history of car salesman. This dealership shows class, expertise, and gets our highest rating for Best Dealership Overall! More
What a easy transaction John was very knowledgeable about the product and very courtious of our time and we left with a lower price than expected. Will recomend him to all of our family and friends. Thanks J the product and very courtious of our time and we left with a lower price than expected. Will recomend him to all of our family and friends. Thanks John More
Buying a car here was a great experience. It was completely stress free. The salesman, Logan, was very helpful; he even picked me up from work so I could see the car. Everyone that works here was ve completely stress free. The salesman, Logan, was very helpful; he even picked me up from work so I could see the car. Everyone that works here was very kind and helpful. I would definitely recommend this dealership. More