Grogan's Towne Chrysler Jeep Dodge Ram

Great Overall My overall experience was great. John was a great salesman and down to earth and relatable. Marc was also fantastic in assisting me to make a decision My overall experience was great. John was a great salesman and down to earth and relatable. Marc was also fantastic in assisting me to make a decision to start a new chapter of my life. More

Outstanding! I would highly recommend John (Gunny) Baertschi if you are looking to purchase a new car. He is very professional and to the point. I was in and out i I would highly recommend John (Gunny) Baertschi if you are looking to purchase a new car. He is very professional and to the point. I was in and out in about an hour with a new car. All staff was very polite and helpful. I will for sure be back in the future for my next purchase. More

Amazing, Painless, Honest, and Friendly I had been car shopping for about 3 months. I am from Grand Rapids, MI and was a bit nervous at first about shopping for a car almost 3 hours away fro I had been car shopping for about 3 months. I am from Grand Rapids, MI and was a bit nervous at first about shopping for a car almost 3 hours away from home. After having a bad experience with a local dealer in GR, I was BLOWN away with John and Bri at Grogan's Towne. I have purchased many vehicles locally and I have to say that purchasing from Grogan's Towne, was by far my best experience ever. The staff was friendly, fair, honest, and helpful. Once I told John what I wanted and my price range, the rest was simple. The staff is very passionate about making the customer experience an amazing one. I had asked that everything be ready so that my wife and daughter that drove to pick it up, could be in and out. My wife was able to test drive the car, sign the papers, and head back home with the car in less than an hour. My friends asked why I went so far to get a car, you simply can't beat the prices at Grogan's Towne. They were $2,000-$3,000 less than similar vehicles in the Grand Rapids area. This was my first time buying a car out of state and with Grogan's Towne, but, it will not be the last. They have earned a customer for life.... Thank you everyone at Grogan's Towne for the most amazing car buying experience of my life (41 years old). Keep up the great work!! Regards, Ed P. More

Easy,quick,and friendly service It was such a great experience, we are so happy with our new vehicle. They were able to get us into the perfect car for our price range and it was qui It was such a great experience, we are so happy with our new vehicle. They were able to get us into the perfect car for our price range and it was quick compared to past car buying experiences! More

A completely different car-buying experience We had a GREAT experience with everyone at Grogan’s Towne—above and beyond anything we expected buying a used minivan. We were at the end of our lease We had a GREAT experience with everyone at Grogan’s Towne—above and beyond anything we expected buying a used minivan. We were at the end of our lease so we needed to find our next vehicle fast. Ideally we were hoping to find a Town and Country that was a few years old with lower miles. Our budget was tight, so even though Grogan’s Towne was over an hour away from us, they had a van that looked like a good deal so we decided to make the trip. We are so glad we did. Although the vehicle we originally saw online had already been sold, John Byrne went to work to find us another that met our criteria and that we could afford. When that process took longer than we hoped and our lease car had to be turned in, he loaned us a car off the lot to use! John and his associate, Todd Kauffman, searched high and low and ultimately found us a van that was in great shape, had low miles, and that we could afford—a used car buyer’s dream. I’ll admit that I usually hate just everything to do with leasing or buying cars. I hate the struggle to stay within the family’s budget and still find a vehicle that will be reliable and comfortable. I especially hate the feeling of having to be on guard against potentially dishonest or manipulative salespeople. At Grogan’s Towne, however, each person with whom we interacted gave us outstanding service—FAR beyond anything we expected. Even people who weren’t directly involved with our sale were very friendly and helpful (thanks, Chris Aughney!). Rather than having to be on guard, we felt we had experts in our corner who were working in our best interests. It was a completely different car-buying experience, and we know we will be back to Grogan’s Towne for all our future vehicles. More

Buy new Van Sales person was very professional And helpful. Everyone helped as much as possible to make the process smooth. Would recommend this dealship to anyon Sales person was very professional And helpful. Everyone helped as much as possible to make the process smooth. Would recommend this dealship to anyone because of how smooth things went! More

Nice experience with buying uses van Found a van that we liked that was posted online that haven't even hit their lot yet. Went In and asked about it and they ran to their other lot and b Found a van that we liked that was posted online that haven't even hit their lot yet. Went In and asked about it and they ran to their other lot and brought it over right away. Without saying anything they gave me the keys and threw a plate on it and told me to take it for a spin and check it out. They made it very easy with prices hard to beat for a certified vehicle. They were even able to start the buying process by phone so I didn't have to sit in the dealership for hours. I was in and out. More

Great Deals! Great Sales People! Especially Joe Lambert! Great Selection of Vehicles! Great Prices! Salesman Joe Lambert goes Above and Beyond the Call of Duty and Very Honest! Thank you for all for your Pat Great Selection of Vehicles! Great Prices! Salesman Joe Lambert goes Above and Beyond the Call of Duty and Very Honest! Thank you for all for your Patience! More