Griffith Motor Co
Neosho, MO
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Service department not to pleasant service guy drove heck out my vehicle when he pulled it around to garage. Then they didn’t even fill washer fluid like I asked. Terrible experience out my vehicle when he pulled it around to garage. Then they didn’t even fill washer fluid like I asked. Terrible experience More
Griffith's service department is always there to help. The service is timely and the service writer always communicates the status and any issues uncovered. This repair was for my 17 year old truck and The service is timely and the service writer always communicates the status and any issues uncovered. This repair was for my 17 year old truck and they were able to diagnose and complete the emissions problem within 48 hours. More
I had to wait to have my car serviced longer this time, but Griffith always does a complete job and are very honest and trustworthy. I rely on them to keep my car in the best shape possible. but Griffith always does a complete job and are very honest and trustworthy. I rely on them to keep my car in the best shape possible. More
They always do a great job. Very friendly and communicate with you on any changes prior to doing anything extra. Will not take my truck anywhere else for service. First time we used detail services a with you on any changes prior to doing anything extra. Will not take my truck anywhere else for service. First time we used detail services and they did an amazing job as well. More
The job was normal routine maintenance. I was in for a oil change. Informed them that I had some squeaking in the brakes. They looked it over. They was able to add turning the rotors in their busy schedul oil change. Informed them that I had some squeaking in the brakes. They looked it over. They was able to add turning the rotors in their busy schedule. Thanks Griffith motor company in Neosho Missouri. More
Excellent Service Griffith is service driven and takes excellent care of their customers. Kris Warner is top notch service! The techs completed my scheduled service in Griffith is service driven and takes excellent care of their customers. Kris Warner is top notch service! The techs completed my scheduled service in a timely manner. More
The poorest service dept in the area Took my truck there a few times for repairs & had to return every time because the job was not done right. The last time they broke my mirror & tried Took my truck there a few times for repairs & had to return every time because the job was not done right. The last time they broke my mirror & tried to get me to pay for it & when the work in the dash was complete they broke several pieces & just left them in the floor I guess thinking I wouldn't see it. The so called service manager is rude & has caused most of the technicians to quit according to the staff I spoke with. When I spoke to him he acted like I had done something wrong & acted smug & diffidently didn't care about what had happened to my vehicle. Won't be back to this dealer & if your smart you won't go there either More