Griffith Ford San Marcos

Save your time and look elsewhere!!! If I could give a negative amount of stars I would. When they say to good to be true, they mean it! When we told them we didn't want most of the add If I could give a negative amount of stars I would. When they say to good to be true, they mean it! When we told them we didn't want most of the add ons they began taking away the original discount also, which I've never seen at any other dealership. Then we told them we wanted some info before going to financing which never happened. After telling them the deal was off in the finance office they struggled to return our keys trying to "save" the deal. Once they did finally retrieve them and return them we headed out. They chased us down as we were preparing to leave saying they "thought" they had found the info and to come back. We left anyways and discussed the whole way home (1 & 1/2 hours) how many things just were wrong and how many times we should've walked away before we did! So thankful we didn't purchase and have put them on our NEVER CALL AGAIN list of dealerships! More

Fixed Expedition Made an appointment, took my expedition in, was notified when problems were diagnosed, was ready when they said it would be. AND it was fixed! You cou Made an appointment, took my expedition in, was notified when problems were diagnosed, was ready when they said it would be. AND it was fixed! You could not ask for anything better! More

airbag fixed Griffith Ford service department is always excellent at fixing my problem in a fast and complete satisfactory way. I will never go to any other Ford d Griffith Ford service department is always excellent at fixing my problem in a fast and complete satisfactory way. I will never go to any other Ford dealer in my area More

The Best Service As always, Todd took real good care of me. He is always very proactive in taking care of me, and my vehicles. A recall had been pending on my Mustang As always, Todd took real good care of me. He is always very proactive in taking care of me, and my vehicles. A recall had been pending on my Mustang for a long time. Ford had not released the parts for them, but when they did, Todd called me to let me know. He scheduled me in while I waited, and got my car right in. They took good care of my car, and fixed it correctly. Always have a great experience in the service department. The friendliest dealership I have ever been to. I give a five star rating only because there is not a higher rating. More

Truck purchase The service was top notch and the process was painless. The salesman was able to answer all my questions about the trucks that I was interested in, wh The service was top notch and the process was painless. The salesman was able to answer all my questions about the trucks that I was interested in, which is important when making a big decision. I picked the right one for me and couldn't be happier More

Purchased 2018 Ford EcoSport Purchased 2018 Ford EcoSport My wife and I recommend Griffith Ford. The entire process went very smooth. Our salesman Colby Kissinger did an excellen Purchased 2018 Ford EcoSport My wife and I recommend Griffith Ford. The entire process went very smooth. Our salesman Colby Kissinger did an excellent job explaining the car details, explaining the prices, and bringing our pricing requests to his sales manager. The finance manager Tom Cruise had excellent customer service and explained the contract clearly. The entire process only took a few hours. We will definitely continue to do business here at Griffith Ford. More

First experience was great! New to Texas We are new to Texas and had a mileage checkup due. We had a great experience at Griffith Ford- it was easy to schedule, they accommodate New to Texas We are new to Texas and had a mileage checkup due. We had a great experience at Griffith Ford- it was easy to schedule, they accommodated my need to change the appointment, they kept me informed throughout the entire process with work needed and prices , and they had my car ready by the late afternoon! The employees were delightful on the phone too. We will be back as Griffith is now our hometown dealer!! More

Ford Fusion 2018 SE I was pleased with the service. Sean Wolf was very helpful and I am pleased with my purchase. I would recommend this dealership to my friends. M I was pleased with the service. Sean Wolf was very helpful and I am pleased with my purchase. I would recommend this dealership to my friends. My overall experience is a 4.5. More

Easy purchase The process was painless and easy. Sal was a very attentive salesman and covered all our needs and concerns I would recommend him to Anyone The process was painless and easy. Sal was a very attentive salesman and covered all our needs and concerns I would recommend him to Anyone More

Going back to practical Being a previous owner of an Escape, I traded in a Mustang and went back to an Escape. Fancisco in sales was great and the finance guy was really nic Being a previous owner of an Escape, I traded in a Mustang and went back to an Escape. Fancisco in sales was great and the finance guy was really nice. More