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Griffin Jefferson Chrysler Dodge Jeep RAM

Jefferson, WI

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229 Reviews

1121 S. Main St.

Jefferson, WI

53549

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229 Reviews of Griffin Jefferson Chrysler Dodge Jeep RAM

January 28, 2019

Great Service! My thermostat went out and I was able to come in right away and get it looked at! They didn’t have my part, so they gave me a loaner car for the time More

by HAWKINS.J15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (I believe that was his name), Edgar Nunez-Morales
Mar 09, 2019 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Thank you! We are so happy to hear all went smoothly with your repair at Griffin. We appreciate you giving us your business and hope to welcome you to the dealership again.

January 25, 2019

Easy & thorough Able to set up convenient appointment time, easy drop off, nice waiting area, friendly staff. Only negative was oil change took longer than I expecte More

by 1SCARYSHERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Nunez-Morales
Mar 09, 2019 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Hello and thank you for this feedback. Griffin is truly appreciative of your business and your time. We try to move our customers through the department as quickly as possible. At times, there are unexpected delays. We apologize for the wait time.

January 22, 2019

Purchase of a vehicle. I've worked with this dealership since the early 90's. I've purchased several new vehicles and have leased a couple also. Have always gotten good serv More

by MAMAASZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lang, Tammy Boufford
Mar 09, 2019 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Griffin appreciates your continued vote of confidence in our dealership. We are happy to serve you and hope to see you again in the future! Thank you.

January 21, 2019

Small town dealer with values Our second purchase from Havill/Griffin. We returned due to the low pressure/make you feel like family approach to doing business. We upgraded to a 20 More

by GT driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lang, Tammy Boufford
Mar 09, 2019 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

We love hearing this, and you truly look great with your new ride! Thank you for your repeat business and faith in our team. Please let us know if we can do any more.

January 21, 2019

The Good Guys This dealership and their employees really go above and beyond. From the moment I dropped my Jeep off, to the second I picked it up, I was kept inform More

by CORISSA.URBAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wurslin, Jeff Skaife, Edgar Nunez-Morales
Mar 09, 2019 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

We appreciate your business and your feedback. This is great news and we are so happy you felt the customer care we stress with all our staff. Take care and we hope to see you again.

January 20, 2019

Ford to Ram I have driven many different Ford pick ups for 20 years and really loved them. While looking at trucks this time, my husband suggested we look at th More

by floorguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lang, Tammy Boufford, Edgar Nunez-Morales
Mar 09, 2019 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

We are so happy to hear that! Thank you for giving Griffin (and RAM) a try. It's no wonder the truck was just name Motor Trend Truck of the Year. It's changed the whole market! Take care with your new ride.

January 18, 2019

Thank for years of amazing service! I have been doing business for 15 years with Tammy. This is my 7th purchase with this dealership. Everyone has always given amazing service from sales More

by smile78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lang, Tammy Boufford
Mar 09, 2019 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Tammy is great, isn't she? We are so pleased you were happy with your experiences at our dealership. Griffin (and our entire tema) truly appreciate your repeat business. Take care.

January 17, 2019

Good Experience Recall parts were installed. Service writer told me the truck would be completed within a time frame and would call. Didnt receibe a call but did ca More

by JJSCHULY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Nunez-Morales
Mar 09, 2019 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Thank you. We appreciate this feedback. Please accept Griffin's apology for the miscommunication. We appreciate your business and value your comments, as they will help with continuous improvement. Take care.

January 15, 2019

Fantastic! Greg in finance and Jeff and Kerry in service is the exact reason we continue to do business with you. Jeff and Kerry go above and beyond to provide t More

by Wfd202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lang, Jeff Skaife, Kerry Kreger
Mar 09, 2019 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Thank you very much for your review of your experience at Griffin in Jefferson. We love hearing the details of why you chose us and appreciate your taking the time to give some shout outs to our staff members. Take care.

January 15, 2019

Pretty smooth process Moises did a good job for the most part. Needs to be more personable. Told us a tankful of gas included but did not carry through. Car buying process More

by MOBARTSCH
Recommend Dealer
Yes
Employees Worked With
Greg Lang, Ashley Lentz, Moises Velazquez
Mar 09, 2019 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

You are welcome! Griffin truly appreciates hearing from our customers and will use your comments in our continuous improvement plans. Take care.

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