Griffin Jefferson Chrysler Dodge Jeep RAM

Great service! No hassle! No hidden fees! My husband and I drove about 90 minutes to see a Jeep. We arrived later than we expected - about 15 minutes before the dealership was to close on a Fr My husband and I drove about 90 minutes to see a Jeep. We arrived later than we expected - about 15 minutes before the dealership was to close on a Friday night. The team stayed late. Let us test drive it. We sat down, talked numbers and came to an agreement pretty quickly. I will admit, I abhor the thought of talking with a salesman when it comes to buying a car and I did have a huge wall up and questioned everything they did. They explained all of the figures very well, no hidden fees, no low balling us. That night, I purchased a Jeep. Then we came back Wednesday to give them a check, sign paperwork, and pick it up. That whole process was simple, quick, seamless, PAINLESS. We were even introduced to other key managers within the dealership. I would certainly drive to them again to see a vehicle. They will be included in our search for our next vehicle. Extremely happy with them and highly recommend them to anyone. More

dealer review A lot of the time we only speak up when something is wrong. My wife and I have bought and serviced several cars at this dealership. We have had nothin A lot of the time we only speak up when something is wrong. My wife and I have bought and serviced several cars at this dealership. We have had nothing but great service. We will continue to take our business to Griffin. More

Problem free service visit we don't always get a problem free service visit unfortunately but this time everything was excellent so either we got lucky or things have changed fo we don't always get a problem free service visit unfortunately but this time everything was excellent so either we got lucky or things have changed for the better there. everything was smooth. More

Horrible experience. I had to bring in my 2019 Jeep Cherokee today for problems. When asked for a loaner vehicle so I could go to work I was told no. I’m dropping off my B I had to bring in my 2019 Jeep Cherokee today for problems. When asked for a loaner vehicle so I could go to work I was told no. I’m dropping off my BRAND NEW vehicle because of problems and my options are either get a ride home or sit here and wait. I have to go to work. This is crap. Oh and the lady in the shop made a comment about maybe I should call the place I bought it from and see if they will give me a loaner... she knew I bought it in Illinois. Didn’t appreciate her snide remark. This is a car dealership. Yet you claim to have no cars available to use. **** Edited to add**** I spoke to the shop manager about a loaner vehicle. He mentioned seeing this review already. Apparently he read it but didn’t care enough to talk to me about it. He said he didn’t appreciate this review and wanted me to delete it. I said no. He then told me they were under no obligation to service my vehicle and that I should take it back to where I bought it from(knowing that was in Illinois). Then he kicked me out. Seriously?? Real professional. I have a JEEP warranty. Doesn’t matter where I bought it from I can take it to ANY Jeep dealership. Never you guys again tho. I filed a formal complaint with Jeep against this dealership. My issue is.. I CANT PUT GAS INTO MY VEHICLE. And 2 of their employees suggested I drive it back to Illinois where I bought it from and have it serviced there.. Drive a BRAND NEW vehicle under warranty to another state with NO gas? More

Great service We have bought our cars here for several years, we also always get them serviced here too. Never a bad experience, always treated well, no complaints We have bought our cars here for several years, we also always get them serviced here too. Never a bad experience, always treated well, no complaints. More

Effortless experience Kerry K is the best, made it easy to get in and get everything I needed taken care of. Thorough explanations, Jeep now is working well. Kerry K is the best, made it easy to get in and get everything I needed taken care of. Thorough explanations, Jeep now is working well. More

Greeted with a smile and very understanding staff They will go above and beyond to help u with questions u may have and find a solution while you're there. They don't ever put u on the backburner caus They will go above and beyond to help u with questions u may have and find a solution while you're there. They don't ever put u on the backburner cause their too busy with something else. More

Friendly good service Bought the jeep there and have had it serviced there since. They always can fit you in and are always up front with vehicle needs. The only complaint Bought the jeep there and have had it serviced there since. They always can fit you in and are always up front with vehicle needs. The only complaint I have is after purchasing the jeep used I was told they put new tires on but apparently not the valve stem sensors. During a oil change they checked the tire pressure and the sensors apparently just fell apart. Not having the money to replace the sensors I had regular valve stems now and an alarm on the dash. Also soon after the purchase i had a check engine light on so had them scan it which threw out multiple codes which ofcourse would cost quite a bit it money to find and repair the issues seeing that there is no used car warranty. More

Courteous greeting, excellent work, timely check out Courteous staff that knew my name, as a walk in! Excellent service work done, timely check outt. clean & well stocked waiting room and restrooms. Th Courteous staff that knew my name, as a walk in! Excellent service work done, timely check outt. clean & well stocked waiting room and restrooms. Thank you :-) More

SERVUCE WAS EXELLENT, CONTRACT WAS HONORED WITH NO HASSEL service was proment and no hassel was delivered on time and complete working with the sales and service staff was easy and enjoyable, would recomen service was proment and no hassel was delivered on time and complete working with the sales and service staff was easy and enjoyable, would recomend your sales and staff to anyone. More