Griffin Jefferson Chrysler Dodge Jeep RAM
Jefferson, WI
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We arrived to find out the car we bought needed some work. We live 90 minutes away and thought we would have to drive back to pick it up next week… however they gave us a loaner car and said they would work. We live 90 minutes away and thought we would have to drive back to pick it up next week… however they gave us a loaner car and said they would deliver the vehicle to our house! Our sales person, CJ (Chris Wurstin) was amazing! He had everything lined up for us and the process was so simple. Greg in the financial department was very knowledgeable and quick. We are so glad we found Griffin online and made the 90 mile trip. It was the best car buying experience we have ever had. Thank you!! More
The truck i looked at was a 2019 Ram Laramie with 14,146 mi. This truck had already gone through the dealership inspection. Lexie had informed me the third brake light and front collision sensors needed to mi. This truck had already gone through the dealership inspection. Lexie had informed me the third brake light and front collision sensors needed to be fixed. Apon test drive and viewing the truck. found all 4 rims had curb damage and the right rear tire was not the same as the other 3 tires. When turning left the right frront had a grinding noise. Driverside window has scratches. Paint has scratches as if it was driven through the woods. under the right taillight there is a dent that was painted over. The engine had a lack of power. I mention to Lexie the brakes felt soft and she ageed. I was not impressed with the amount of flaws with the truck that the dealership didn't correct before puting it for sale. At the asking price of $49,922 the truck should have been near mint. Lexie was very pleasant and apologetic. said she would take the truck to service when she got back to the dealership. I have my 4 other Mopars serviced at the Griffin in Milwaukee (5700 s 27th st) so i expected better from the Griffin family. More
Although, Mike Griffin is a nice and professional salesman, I can’t say the same for Tammy Boufford! I was shocked to find out that she has been with the dealership for over 20yrs; after she had trea salesman, I can’t say the same for Tammy Boufford! I was shocked to find out that she has been with the dealership for over 20yrs; after she had treated my daughter very poorly and unprofessionally! We had a very bad experience from her, she kept texting my daughter mean, rude and derogatory and degrading texts! She was also threatening her in these texts! And she turned my husband away from trying to purchase a vehicle there, saying he didn’t even have a credit score! (When she actually has no way of knowing that, and everyone has a credit score of some type). Well needless to say my husband went to a dealership in Janesville and bought a $25,000 vehicle. We reported this to a manager and he was very upset, knowing that she lost the dealership a sale and is now giving the dealership a bad name and reputation! I hope she learns from this very disturbing and costly mistake! More
Went to look at an 07 Dodge Caliber they posted on Facebook for sale for $3,395. Got there just to find out they hadn't inspected it yet and couldn't even sell it, yet its listed for sale. They took m Facebook for sale for $3,395. Got there just to find out they hadn't inspected it yet and couldn't even sell it, yet its listed for sale. They took my info because I needed a car ASAP and this was in my range. I had the money that first day. They messaged and said the car was in inspection and would be out the following Monday. I made an appointment to see it with every intention to buy. They messaged the day of and said it still wasnt for sale and had more inspections to do. I went back to the sale add posted and the price was now $3,995. The raised it $600 and still wasnt even selling it! I needed a car that day wait another week just for then to raise the price and say it wasn't for sale. Worst customer service ever. More
Worked mostly with the sales dept. Greg Lang worked with me, my son, and grand daughter, and went out of way to give us great advise and how to save money on all our cars. He also gave Greg Lang worked with me, my son, and grand daughter, and went out of way to give us great advise and how to save money on all our cars. He also gave us the best deal I could find. More
Great place! I’ve been taking my car here for service for years and have been very satisfied. When I decided to purchase a new one I chose here as well. Tammy was I’ve been taking my car here for service for years and have been very satisfied. When I decided to purchase a new one I chose here as well. Tammy was great at finding exactly what I wanted. Nice to have this dealership just a mile from my house! More
Great place to do business! Highly recommended! I stopped in to test drive a Jeep Compass and ended up getting a great deal! I always enjoy working with Tammy B.....she makes me completely comfort I stopped in to test drive a Jeep Compass and ended up getting a great deal! I always enjoy working with Tammy B.....she makes me completely comfortable while I’m making such a big decision. I’ve now worked with her on my 4th NEW vehicle...all from the same dealership and the same salesperson...which I think says a lot. I got a good deal on my trade-in, and the care and follow-up in dealing with my purchase was 5- star all the way. Greg worked with me on financing. He is also superb! I highly recommend car shopping (for purchase or Lease) at Griffin-Chrysler, Jeep, Dodge, Ram in Jefferson, WI. Be sure to ask for Tammy B! More
Service Department is Top Shelf! Kerry did an outstanding job in solving my Jeep's issues! She was very patient with me and displayed a genuine interest in helping me. Kerry did an outstanding job in solving my Jeep's issues! She was very patient with me and displayed a genuine interest in helping me. More
5th time!! This is our 5th time purchasing a car from this dealership and have never been done wrong!! I will continue to work with this dealership and HIGHLY re This is our 5th time purchasing a car from this dealership and have never been done wrong!! I will continue to work with this dealership and HIGHLY recommend them!! More
Service dept is top notch very friendly, Working with the service Dept and employees in the service and. Parts dept. Are very helpful and understand of my needs, works is Always done and Working with the service Dept and employees in the service and. Parts dept. Are very helpful and understand of my needs, works is Always done and repaired in a professional timely manner.. More