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Griffin Jefferson Chrysler Dodge Jeep RAM

Jefferson, WI

4.5
229 Reviews

1121 S. Main St.

Jefferson, WI

53549

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Showing 229 reviews

October 04, 2018

Jeep Cherokee Greg Lang andMoises Velazquez we’re so helpful and got me in the Jeep Cherokee Trailhawk. This is the Jeep I have always wanted. Everyone was very hel More

by 2470jmjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Lang, Chris Havill, Moises Velazquez
Oct 12, 2018 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

We love to see a scorecard reviewing us like this! Griffin strives to deliver the very best service to our customers. We are so pleased you love your new vehicle. And, we wish you well on the roads ahead!

October 02, 2018

Work was done well and the people are friendly. The work was done well and completed the same day. The service manager and machanic explain there findings in clear understandable way. I would recomm More

by BVEENHUIS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Skaife
October 02, 2018

REPUTABLE DEALER and SERVICE I've been coming here for many years and always end up making my new truck purchase with these guys. Being I purchased my truck here I continue to fo More

by GJENSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Skaife, Danelle Carlson
Oct 02, 2018 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Hello Mr. Jenson and thank you for your feedback. Griffin certainly appreciates it. We cannot tell you how pleased we are to have your continued business and referral. Our staff strives to provide the best in customer service and we are so happy to hear we delivered for you! Take care.

October 02, 2018

My recall service It was a pleasant experience the service manager got my car right in and directed me to the waiting room witch was very comfortable. After the car was More

by Curt65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Nunez-Morales
Oct 11, 2018 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Thank you very much for the review of your visit to our dealership. Griffin certainly appreciates the feedback, as does our Service Manager. We apologize for the lack of coffee and are not sure what happened that day (we usually have that covered). We will be more diligent in making things right in that area. Take care.

October 01, 2018

Corrected issues with remote start Service dept helped by correcting issues with my remote start feature on my Jeep GC. They fixed it promptly and courteously. Finacial Dept and Sales a More

by Marthae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Lang, Tammy Boufford, Edgar Nunez-Morales, Danelle Carlson
Oct 01, 2018 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Hello and thank you for taking the time to leave this review! Griffin and our entire staff certainly appreciate it, as we strive to deliver great customer service. Take care and we'll see you down the road.

Oct 12, 2018 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Thank you and we are glad to hear all worked out for you. Our staff is trained to help. Griffin appreciates the trust you placed in us and the opportunity you gave us. We were pleased to earn your business and recommendation. Take care.

October 01, 2018

3 blind mice Took care of the 3 dead mice caught in the fan of my Jeep. Horrible smell! Awesome job by the service department. Felt bad for the technician who had More

by 3 blind mice!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Skaife
October 01, 2018

2016 Jeep JKU Service Prompt & friendly service writers and technicians. Quick service while waiting. Always have had great service. The service writer team has changed, More

by Scott P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Skaife, Edgar Nunez-Morales, Danelle Carlson
Oct 02, 2018 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Hi Scott and thank you for your feedback. We appreciate your kind words (and your continued business). Griffin strives to deliver a consistent and great customer experience to our guests. We are so glad to hear you felt that. Take care.

September 29, 2018

my check engine lite I'm very proud of how they figured out to fix the check engine lite in a couple days it took burtness 3 to 4 months and still couldn't figure it out . More

by patty.kumar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danelle Carlson
Oct 01, 2018 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Hi Patty and thank you for your feedback! Griffin really appreciates the opportunity you gave us to help. And, we are so happy to hear your problem was solved! Take care.

September 28, 2018

SIMPLY AMAZING This is my second Jeep Cherokee Trailhawl I purchased. I got the jeep I wanted and approval in 15 minutes through email. And they found the exact colo More

by kitkat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dricken, Greg Lang, Tammy Boufford
Sep 28, 2018 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Thank you very much for your kind words. Griffin and our entire staff certainly appreciate them. We strive to deliver the very best customer service and are happy to hear we delivered for you. Take care down the road in your new vehicle. And, let us know if we can be of any further assistance.

September 26, 2018

Amazing service Edgar was extremely professional, informative and thorough. He answered all of the questions I had about tires and pricing and gave me many options. A More

by KRISTYFIEGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Nunez-Morales
Sep 27, 2018 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Thank you very much for leaving your feedback on your experience at Griffin of Jefferson. Our staff certainly appreciate hearing from you. And, we value your business! Take care.

Oct 01, 2018 -

Griffin Jefferson Chrysler Dodge Jeep RAM responded

Hi Kristy and thank you for your feedback. Griffin (and Edgar) really appreciate it! We are happy you were pleased with your recent visit to our dealership. We strive to provide all the information our customers need to make their decisions. So, your comments really hit home with us. Take care and let us know if we can be of any further service.

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