
Griffin Ford
Waukesha, WI
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Fantastic customer service. Contacted Heiser Ford about a car I saw online at Griffin did this because we had started looking with a sales person from Heiser. Gave Sales person t Contacted Heiser Ford about a car I saw online at Griffin did this because we had started looking with a sales person from Heiser. Gave Sales person the info of car online. He called back told us it was not available. A few minutes later my phone rang it was Matt at Griffin asking me if I was interested in the Ford Edge that I had looked at online. I said yes, is it available Matt said yes. We went out and bought the car. It was just what we wanted. Chris in financing was also great to work with. We told Chris and Matt what price we could afford and they made it happen. Great to work with. More
Excellent staff, friendly, professional, know their stuff....great service snd repairs,etc are done with the highest standards...love the Griffin dealership and highly recommend the integrity of the wh stuff....great service snd repairs,etc are done with the highest standards...love the Griffin dealership and highly recommend the integrity of the whole dealership...please stay safe & healthy! More
Well handled in today’s crazy world Did what was asked and handled the social distancing well. Really not much else to say as interaction is so limited right now. Have never had any issu Did what was asked and handled the social distancing well. Really not much else to say as interaction is so limited right now. Have never had any issues here. More

We have been loyal customers for over 40 years and you have never disappointed. Once again our experience was exceptional. From Tony and Zach in sales to financing everyone made for another great experi have never disappointed. Once again our experience was exceptional. From Tony and Zach in sales to financing everyone made for another great experience. Thank you More
He was very helpful and friendly. He answered all our questions and showed us how everything worked in the car we bought. Never put pressure on us to buy! questions and showed us how everything worked in the car we bought. Never put pressure on us to buy! More
Last fall my family and I moved to Wisconsin from California and Griffin Ford quickly became our hometown dealer and Caleb Struck became our salesman and a close friend. My wife now drives a Fusion t California and Griffin Ford quickly became our hometown dealer and Caleb Struck became our salesman and a close friend. My wife now drives a Fusion that she loves and I just purchaced a Ranger that is perfect for our family. Caleb listened to our wants and needs, there were many, we never felt pressured and he made it happen. As long as we live in Wisconsin Caleb and Griffin Ford have won our loyalty and will continue to be the place we go for all of our car, truck and service needs. More
I am very happy with the service provided to me due to a mysterious battery drain on my new Expedition. Although I was frustrated and concerned that Covid-19 issues would limit my ability to solve my proble mysterious battery drain on my new Expedition. Although I was frustrated and concerned that Covid-19 issues would limit my ability to solve my problem, the team at Griffin Ford came through for me. The made sure that I had quality transportation while my vehicle was being checked and were visibly taking Covid-19 precautions seriously throughout the dealership. Thanks More
The people were very prompt and friendly. The service area was neat and very clean. I had new tires put on and my Flex rides like new. Thank you Griffin Ford! area was neat and very clean. I had new tires put on and my Flex rides like new. Thank you Griffin Ford! More
Great experience with Griffin, Katherine and Mel! Awesome experience, quick, friendly and treated with respect. In this unusual environment, we were comfortable and felt safe. It was clear that at G Awesome experience, quick, friendly and treated with respect. In this unusual environment, we were comfortable and felt safe. It was clear that at Griffin, they care for their customers and help them in every way needed. I would definitely shop here again and refer others to do so too! More