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Griffin Ford

Waukesha, WI

4.8
1,843 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,843 reviews

April 04, 2020

Fantastic customer service. Contacted Heiser Ford about a car I saw online at Griffin did this because we had started looking with a sales person from Heiser. Gave Sales person t More

by Kate and Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris financing, Matthew Strosin
Apr 06, 2020 -

Griffin Ford responded

We are so happy we could be here for you! Thank you very much for giving Griffin Ford a chance to earn your business. We truly appreciate and value your feedback too. Take care and please enjoy that new car on the roads ahead!

April 04, 2020

Excellent staff, friendly, professional, know their stuff....great service snd repairs,etc are done with the highest standards...love the Griffin dealership and highly recommend the integrity of the wh More

by LUV2BWUA
Recommend Dealer
Yes
Employees Worked With
Abby in service was great
Apr 06, 2020 -

Griffin Ford responded

Thank you! You too! We love that you were able to visit us and get the work done on your vehicle that you needed. Griffin Ford will always be here for you, whenever you need additional help. Take care and we'll see you again!

April 03, 2020

Well handled in today’s crazy world Did what was asked and handled the social distancing well. Really not much else to say as interaction is so limited right now. Have never had any issu More

by KUN4027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ahrens
Apr 06, 2020 -

Griffin Ford responded

Thank you so much for your feedback and recommendation of Griffin Ford. We truly appreciate you visiting our dealership and are glad everything went as you expected. Take care and we'll see you again!

April 02, 2020

We have been loyal customers for over 40 years and you have never disappointed. Once again our experience was exceptional. From Tony and Zach in sales to financing everyone made for another great experi More

by snwflksfromhvn
Recommend Dealer
Yes
Employees Worked With
Tony Miller, Zach Dahms
Apr 06, 2020 -

Griffin Ford responded

Wow! We love hearing this feedback. Thank you so much for your loyalty to Griffin Ford in Waukesha. It is of great value to us. Please let us know too if you need additional assistance, as we will be here for you...hopefully for 40 more years!

April 01, 2020

He was very helpful and friendly. He answered all our questions and showed us how everything worked in the car we bought. Never put pressure on us to buy! More

by sue.ciurro
Recommend Dealer
Yes
Employees Worked With
Chris from the finance department. He was very good at explaining all the paperwork and did not pressure is at all., Dave Nutt, Nick Griffin
Apr 02, 2020 -

Griffin Ford responded

Sue, we're pleased to hear everything was completed to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 01, 2020

Last fall my family and I moved to Wisconsin from California and Griffin Ford quickly became our hometown dealer and Caleb Struck became our salesman and a close friend. My wife now drives a Fusion t More

by RGJacobson
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Apr 02, 2020 -

Griffin Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear our Staff took such great care of you! We hope to see you here again!

March 31, 2020

I am very happy with the service provided to me due to a mysterious battery drain on my new Expedition. Although I was frustrated and concerned that Covid-19 issues would limit my ability to solve my proble More

by MCCLUJS
Recommend Dealer
Yes
Employees Worked With
Matt in Service.
Mar 31, 2020 -

Griffin Ford responded

Thank you very much for noticing! We are striving to get thru this time by being very careful at our Griffin Ford facility. All our employees are following the safety guidelines for protection. We were happy to be here when you needed us and appreciate your recommendation of our services. Take care and be well!

March 31, 2020

The people were very prompt and friendly. The service area was neat and very clean. I had new tires put on and my Flex rides like new. Thank you Griffin Ford! More

by JHELMLE
Recommend Dealer
Yes
Employees Worked With
Abby and Jeff in Service
Apr 01, 2020 -

Griffin Ford responded

Thank you! We feel like you are family here. Griffin Ford and our entire staff appreciates your feedback...and your business. So happy to hear your vehicle is back on the road with new tires too. Take care and please let us know when you have further needs!

March 28, 2020

Great experience with Griffin, Katherine and Mel! Awesome experience, quick, friendly and treated with respect. In this unusual environment, we were comfortable and felt safe. It was clear that at G More

by victoriapoje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel in the finance area, Nick Griffin, Katherine Poje
Mar 29, 2020 -

Griffin Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 28, 2020

Matt Mahlik was awesome thank you for getting my car in a day early and having my car fixed. I will continue to take my car to Griffin Ford More

by shawnmatis76
Recommend Dealer
Yes
Employees Worked With
Matthew Mahlik
Mar 29, 2020 -

Griffin Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

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