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Griffin Ford

Waukesha, WI

4.8
1,850 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,850 reviews

April 17, 2020

Quick Fast and in a hurry!!! You Guys did a great job getting in and treating very nicely, like I came to buy a Lincoln lol and I feel I was out of there with the car I wanting fa More

by dredog23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Apr 20, 2020 -

Griffin Ford responded

Thank you very much for your comments! We all truly appreciate reading them, as we do your business. Griffin Ford hopes you enjoy your new car on the roads ahead. Please let us know when we can do more for you.

April 17, 2020

Went for an oil change. It took longer then the hour I was told. Additionally, they left all the plastic on the seat and floor paper in the car for me to handle and throw away with no garbage cans visible More

by Devildog6046
Recommend Dealer
Yes
Employees Worked With
Kip, Loren Sweeney, Frank Ballendux
Apr 20, 2020 -

Griffin Ford responded

Thank you very much for your feedback. May we ask that you reach out to Lorraine Miller at lmiller@griffinautogroup.com to discuss your visit in more detail? It would be much appreciated. Take care.

April 16, 2020

Extremely friendly and knowledgeable! They got a rental for me and handled my service needs immediately. Kind, friendly and understood my needs so I could be on my way. More

by Mfugett32
Recommend Dealer
Yes
Employees Worked With
Jeff, Loren Sweeney, Nick Griffin, JOHN KOVACH
Apr 16, 2020 -

Griffin Ford responded

Thank you so much for saying so! Griffin Ford truly appreciates this feedback, as we do your business. If there is anything else we can do for you, please don't hesitate to contact us!

April 16, 2020

Like always very happy with my service I did not have to wait long and all the people were very friendly my truck was clean and waiting outside the door More

by DAVWEG
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 16, 2020 -

Griffin Ford responded

That is so great to hear! We appreciate your (repeat) business with Griffin Ford. And, we hope to see you again! Take care.

April 16, 2020

Great experience. Frank B. Did an excellent job locating my F150 and making the process as smooth as possible. Would definitely work with Griffin Ford again! More

by CEMERY1964
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux, Glen Pavlovich
Apr 16, 2020 -

Griffin Ford responded

Frank is good at that! Thank you so much for the shout-out to him and for your kind review. Griffin Ford truly appreciates you taking the time. Take care and enjoy that new truck!

April 16, 2020

great the dealership was excellent there professionalism was great would come back again they treat customers very respectful and do a great job on service More

by RUDOLPHLOEHNDORF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
louie
Apr 16, 2020 -

Griffin Ford responded

Thank you very much, Rudolph, for your comments. Griffin Ford really appreciates them. And, we hope to welcome you back to the dealership when you have a need again. Take care.

April 16, 2020

Never had to visit the dealer Everything went easy and Frank and his team did a great job working with me on trade in and out the door cost. Well done by all. More

by HEIGHTSCONSTRUCTIONCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember name of the man who delivered my Edge Titanium but he was great too, Frank Ballendux
Apr 20, 2020 -

Griffin Ford responded

Thank you so much for this review. We all truly appreciate it at Griffin Ford, including Frank! Please let us know when we can do more for you. Take care.

April 15, 2020

Great team effot! Every person I interacted with went above and beyond to make me feel a part of the process. Great sales and finance team! Truck was beautiful and they More

by scdusseau17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strosin
Apr 15, 2020 -

Griffin Ford responded

You are the most important part of the process at Griffin Ford! Thank you for your kind review and recommendation of our services. We are still open as an essential business and appreciate too your reference to our Covid-19 precautions. Take care and enjoy that new truck!

April 15, 2020

Superior service and knowledgeable staff at Griffin Ford! Zach Dahms was a pleasure to work with and made my new car purchase easy. Zach is a great asset to your sales department. I will definitely refer fri More

by Regina A.
Recommend Dealer
Yes
Employees Worked With
Glen Pavlovich, Zach Dahms
Apr 15, 2020 -

Griffin Ford responded

Thank you, Regina! Griffin Ford (and Zach) truly appreciate your feedback! We are here for you too if you need any assistance or service in the future. We look forward to the opportunity to help you again! Take care and enjoy that new Explorer!

Apr 15, 2020 -

Griffin Ford responded

Regina, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

April 13, 2020

Came in, found what I wanted, and had the paperwork signed without delay. Was the best car buying experience I’ve ever had. Highly recommend! More

by SKCARLSONSK
Recommend Dealer
Yes
Employees Worked With
Matthew Strosin
Apr 14, 2020 -

Griffin Ford responded

Hi Skcarlsonsk, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Your recommendation means so much to us and we're so happy to have earned it. Until the next time we meet, take care! Have a great day!

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