Griffin Ford

Great team effot! Every person I interacted with went above and beyond to make me feel a part of the process. Great sales and finance team! Truck was beautiful and they Every person I interacted with went above and beyond to make me feel a part of the process. Great sales and finance team! Truck was beautiful and they went the extra mile to make us feel important. Fast and easy closing as well! They took every precaution due to Covid-19 to make us feel safe and still be able to purchase a vehicle. Amazing experience! More

Superior service and knowledgeable staff at Griffin Ford! Zach Dahms was a pleasure to work with and made my new car purchase easy. Zach is a great asset to your sales department. I will definitely refer fri Zach Dahms was a pleasure to work with and made my new car purchase easy. Zach is a great asset to your sales department. I will definitely refer friends and family because of the positive experience. Thank you! -Regina A. More

Came in, found what I wanted, and had the paperwork signed without delay. Was the best car buying experience I’ve ever had. Highly recommend! signed without delay. Was the best car buying experience I’ve ever had. Highly recommend! More

Caleb did an excellent job! He was very helpful to us to get what we wanted and knowledgeable about the vehicle. Worth the 200 mile trip! get what we wanted and knowledgeable about the vehicle. Worth the 200 mile trip! More

Very helpful & friendly people!! Answers all of my questions I had. Great dealership to go through. Made sure to find the perfect car for your budget! questions I had. Great dealership to go through. Made sure to find the perfect car for your budget! More

Everytime I have taken my car to Griffin Ford in Waukesha they have been great. This last time I dropped my car off for service, I asked if someone could look at my car to give me idea of what I could get f they have been great. This last time I dropped my car off for service, I asked if someone could look at my car to give me idea of what I could get for a trade in for a new vehicle. I received a call from Tony Miller stating he would look at my car and when I picked it up later that day to ask for him and he would let me know. When I picked up my car he was paged and after waiting awhile I went to leave. The receptionist asked if he ever came I told her no, so apologized and called the manager and asked if he would come talk to me and he swould not and told her to tell me someone would call me later. 2 weeks later and still no call with the info. Then I received a call from someone offering a $2000 credit towards a trade in. When I explain I was looking to trade my car in with them but couldn't get anyone to help I decided to go to another dealership. The person who called me said "my manager thinks Tony might have had the wrong phone number" I'm sorry there is one number on file and you just called no problem. I have now decided to go to another dealership to purchase a brand new vehicle since no one could be bothered to help me buy a $50,000 vehicle. I do want to say Steve in the service department has always been great! More

Service department was outstanding. I was in and out in a fashionable time. They disinfected my truck after they were done. I got a tire rotation and wash to boot. fashionable time. They disinfected my truck after they were done. I got a tire rotation and wash to boot. More

The experience I had at Griffin Ford was exceptional. This was my fifth car purchase and the first at Griffin. Everyone from sales to finance was friendly and knowledgeable. I felt no pressure and actua This was my fifth car purchase and the first at Griffin. Everyone from sales to finance was friendly and knowledgeable. I felt no pressure and actually enjoyed the process of buying a car! I would go back and definitely recommend friends and family to do so too! More

Extremely excellent dealership i have nothing but good things to say about the service work on my f150,the service advisor angelo gagliano went above and beyond to please me as did the service Manager kee things to say about the service work on my f150,the service advisor angelo gagliano went above and beyond to please me as did the service Manager keep up the great customer service interaction. More

Friendly's customer service My sale person was Matthew Strosin and was great to deal with. Very friendly and helpful and looking out for me. I would go back to buy a new car from My sale person was Matthew Strosin and was great to deal with. Very friendly and helpful and looking out for me. I would go back to buy a new car from Matt at Griffin Ford. Thanks Matt for helping me pick out my Ford Ranger and setting things up in my truck and my app. I also want to thank Phillip Desalvo. More