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Griffin Ford

Waukesha, WI

4.8
1,850 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,850 reviews

April 25, 2020

Griffin Ford has been part of our “family” for many years, many cars/trucks! Great service and fine people are always available...they’re the best! More

by nancy
Recommend Dealer
Yes
Employees Worked With
Service...Matt Mahlik
Apr 28, 2020 -

Griffin Ford responded

Thank you so much, Nancy! Your comments sure brightened up a gloomy day for Griffin Ford. We value your repeat business and your recommendation of our services. Take care until we see you again!

April 24, 2020

No complaints Express service as always. Mr Paul was my service writer, very professional and well mannered. Nice clean dealership with top notch waiting area. Alwa More

by Woodrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Windpassenger
Apr 24, 2020 -

Griffin Ford responded

Thank you, Woodrow! Griffin Ford appreciates your feedback and truly values your business. Paul is fairly new to our dealership and we love hearing that he worked well with you. Please think of us again, when you have vehicle needs in the future. We look forward to welcoming you back to our store!

April 24, 2020

Steve was very friendly and courteous. He was a pleasure to work with. I will definitely be back to Griffin Ford for future needs. Thank you! More

by amykaifesh
Recommend Dealer
Yes
Employees Worked With
Steve in service
Apr 24, 2020 -

Griffin Ford responded

Hi Amy: We sure appreciate your high rating of your experience at Griffin Ford. Thank you! And, Steve loves the shout out as well. Please let us know when we can do more for you. Take care.

April 23, 2020

Katherine was everything you want when looking to purchase a new car: friendly, helpful, and informative. Best of all, she did not pressure us to buy. We also liked that she really listened to us and More

by Classy_Girl
Recommend Dealer
Yes
Employees Worked With
Katherine Poje
Apr 24, 2020 -

Griffin Ford responded

Thank you for your feedback on Katherine! Griffin Ford strives to train a staff that is helpful and considerate of our guests' needs. We appreciate hearing your comments. But, we are sad you were not able to find the vehicle you wanted at our dealership. Please know we are here for you in the future, if you have other vehicle concerns or require service. Take care and enjoy your new ride.

April 21, 2020

Steve in the service department went above and beyond my expectations on Saturday. He rearranged things so they could fix my brakes and even gave me a coupon for being a front line healthcare provider. It More

by SHANOSH718
Recommend Dealer
Yes
Employees Worked With
Steve Patka
Apr 21, 2020 -

Griffin Ford responded

Thank you so much for this feedback. Griffin Ford sure appreciates it; and Steve loves the shout out! We are here, ready to serve our customers during these times. And, we value what you are doing! Thank you and please take care, until we see you again.

April 21, 2020

Had a great experience with griffin ford and would highly recommend purchasing cars/trucks from this location going forward. They were respectful, I didn’t feel rushed or forced into the sale and Alex Griffi More

by acoustical_aesthetics
Recommend Dealer
Yes
Employees Worked With
Nick Griffin, Alex Griffin
Apr 21, 2020 -

Griffin Ford responded

Thank you so much for your comments! Griffin Ford and our entire staff appreciate the feedback. We wish you all the best with your new vehicle too. And, please let us know when we can do more for you!

April 21, 2020

Did have to come back for service because specialized mechanic called in sick that day. Otherwise good experience. Would recommend service to others. Very courteous. More

by notgnimes
Recommend Dealer
Yes
Employees Worked With
Lorraine Miller
Apr 21, 2020 -

Griffin Ford responded

Thank you so much for your review and recommendation of Griffin Ford. We all truly appreciate you taking the time to leave us feedback. And, we are so glad things worked out to your satisfaction. Please take care until we see you next time!

April 21, 2020

This is a good dealership. I have purchased my last four cars there and have no complaints. I would recommend Griffin to my friends and family. More

by PATRICK.HAY01
Recommend Dealer
Yes
Employees Worked With
Glen Pavlovich, Zach Dahms
Apr 22, 2020 -

Griffin Ford responded

Thank you, Patrick. Griffin Ford truly appreciates your (repeat) business with us. And, we value your recommendation and high rating of our services. Take care and we'll see you again!

April 18, 2020

Oil change & tire rotation Matthew Mahlik. Upon doing an oil change the service attendant (whose name I don't know) also did a quick check on a recall and found a nail in one ti More

by jefffrank44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mahlik
Apr 20, 2020 -

Griffin Ford responded

Thank you, Jeff. We appreciate your feedback and your repeat business. Griffin Ford is sorry to hear you were not happy after your last sale, but will pass on your comments to management. We do value your comments and hope to improve our service as a result. Take care.

April 17, 2020

Last year I purchased a new escape from Kirby. Wonderful sales person. Very knowledgeable & friendly. I do bring my Escape & my 2018 Mustang in to Griffin for service. More

by Rick
Recommend Dealer
Yes
Employees Worked With
Kirby Lewis, Glen Pavlovich
Apr 19, 2020 -

Griffin Ford responded

Rick, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Please let us know if you have any additional questions about services you received and thank you again for choosing Griffin Ford!

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