Griffin Ford
Waukesha, WI
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Griffin Ford has been part of our “family” for many years, many cars/trucks! Great service and fine people are always available...they’re the best! years, many cars/trucks! Great service and fine people are always available...they’re the best! More
No complaints Express service as always. Mr Paul was my service writer, very professional and well mannered. Nice clean dealership with top notch waiting area. Alwa Express service as always. Mr Paul was my service writer, very professional and well mannered. Nice clean dealership with top notch waiting area. Always a pleasure. More
Katherine was everything you want when looking to purchase a new car: friendly, helpful, and informative. Best of all, she did not pressure us to buy. We also liked that she really listened to us and purchase a new car: friendly, helpful, and informative. Best of all, she did not pressure us to buy. We also liked that she really listened to us and asked questions as to model and features we were looking for. While we ended up selecting a different car from a different dealer we would gladly work with Katherine again in the future. More
Steve in the service department went above and beyond my expectations on Saturday. He rearranged things so they could fix my brakes and even gave me a coupon for being a front line healthcare provider. It expectations on Saturday. He rearranged things so they could fix my brakes and even gave me a coupon for being a front line healthcare provider. It was the best service I have ever had at this location. Well done Steve! More
Had a great experience with griffin ford and would highly recommend purchasing cars/trucks from this location going forward. They were respectful, I didn’t feel rushed or forced into the sale and Alex Griffi recommend purchasing cars/trucks from this location going forward. They were respectful, I didn’t feel rushed or forced into the sale and Alex Griffin, was great to work with! More
Did have to come back for service because specialized mechanic called in sick that day. Otherwise good experience. Would recommend service to others. Very courteous. mechanic called in sick that day. Otherwise good experience. Would recommend service to others. Very courteous. More
This is a good dealership. I have purchased my last four cars there and have no complaints. I would recommend Griffin to my friends and family. cars there and have no complaints. I would recommend Griffin to my friends and family. More
Oil change & tire rotation Matthew Mahlik. Upon doing an oil change the service attendant (whose name I don't know) also did a quick check on a recall and found a nail in one ti Matthew Mahlik. Upon doing an oil change the service attendant (whose name I don't know) also did a quick check on a recall and found a nail in one tire. Since it was a Saturday and no tire place was open and the tire was not leaking that bad I made the decision since I was not driving so much because of the coronavirus I could wait until Monday to have the tire replaced. I was in and out in no time, I have dealt with Matt before and he has always been professional and courteous. The service department has always been great to me and the waiting room is awesome even during the pandemic. They are constantly disinfecting the place and the receptionist, whose name I believe is Ronnie, is very pleasant, This is my 2nd Ford from Griffin and I taken my vehicles to their Service Department for everything which has mostly just been for oil changes because the vehicles that I have owned have been very reliable. My only beef with Griffin Ford is the Finance Manager I dealt with when I bought my 2nd vehicle from there. I felt he screwed me and my fiancé with the final signing because we both bought vehicles at the same time from Griffin Ford. Thumbs up to the Service Dept. though More
Last year I purchased a new escape from Kirby. Wonderful sales person. Very knowledgeable & friendly. I do bring my Escape & my 2018 Mustang in to Griffin for service. sales person. Very knowledgeable & friendly. I do bring my Escape & my 2018 Mustang in to Griffin for service. More





