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Griffin Ford

Waukesha, WI

4.8
1,843 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,843 reviews

October 22, 2020

Tony was wonderful from introduction to sale completion. Melissa very helpful in financing. We are Griffin customers because of the way we've been treated. Thank you! More

by Teddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Oct 23, 2020 -

Griffin Ford responded

Hi Teddy: Griffin Ford of Waukesha really appreciates your kind words. Thank you for this high marks too! And, we love to treat our customers just the way you felt. Please come see us again at 1940 E. Main Street when it is time to service your vehicle. Take care!

October 22, 2020

We found a car for sale on the Griffin Ford website. We came in and looked at the car and test drove it. Salesman Dave Nutt accepted the offer we made on the car. So we were happy with that. So we purchase More

by rkolberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
Oct 23, 2020 -

Griffin Ford responded

A very complete retelling of the quick and easy process at Griffin Ford of Waukesha! Thank you very much for this feedback. We value your high marks too, and your shout-out to our employee! Please come visit us again at 1940 E. Main Street. We look forward to helping you out in the future. Take care!

October 22, 2020

Clear and quick business. Thank you for making my experience stress free. Very attentive to provide the best product. I recommend Caleb Struck if you are looking for the right car. More

by Leticia G
Recommend Dealer
Yes
Employees Worked With
Caleb Struck, JOHN KOVACH
Oct 23, 2020 -

Griffin Ford responded

Thank you, Leticia! Griffin Ford of Waukesha (and Caleb) appreciate the opportunity you gave us to earn your business! Please let us know when we can do more for you at 1940 E. Main Street. Until then, enjoy that 2016 Ford Escape. It is a great SUV!

October 21, 2020

I love my Explorer!! Griffin Ford has always been great to me! Great group of mangers and salespeople! Looking forward to buying my next vehicle here!! More

by vmpena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Sweeney, Tony Miller, Mark Linsmeier, Jorge Plasencia, Dave Nutt, Frank Ballendux, JOHN KOVACH, Russell Coulter, Paul Sadowski
Oct 23, 2020 -

Griffin Ford responded

Thank you, Vanessa. Griffin Ford is happy to hear you are continuing to enjoy your 2018 Ford Explorer. Please visit us again at 1940 E. Main Street, when it is time to service your new SUV! We look forward to welcoming you back to our dealership--any time. Take care!

October 20, 2020

Couldn’t be more pleased with my new car and my salesman made it smooth and easy. I’ve been dealing with griffin for years. More

by CFISC57755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux, Glen Pavlovich
Oct 23, 2020 -

Griffin Ford responded

That is so great to hear! Thank you for this feedback about your recent experience at Griffin Ford of Waukesha. We value your continued business with us. And, we hope you stop into see us again at 1940 E. Main Street. Until then, take care!

October 20, 2020

Great team!! Customer service was prepared for my arrival to test drive the vehicle I was interested in. First time at that dealership. Would return when it’s time for a new vehicle. More

by SRTOMASO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louie Holguin
Oct 23, 2020 -

Griffin Ford responded

Thank you for these kind words. Griffin Ford appreciates your recent visit to 1940 E Mail Street. If we can do any more for you, please let us know. Take care!

October 17, 2020

Caleb is AWESOME!! I knew I was in a difficult position and he made sire to get me i a safe and dependable car that I could afford. I would give him 10🌟!!! More

by Willa13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Foster, Caleb Struck
Oct 19, 2020 -

Griffin Ford responded

Why thank you, Willa! Griffin Ford (and Caleb) are so pleased to read your comments and receive your high marks. We are happy you gave us the opportunity to earn your business at 1940 E Main Street in Waukesha. Please visit again (when it is time for service). Take care on the roads ahead!

October 14, 2020

Excellent service. They did a lot to get exactly what I was looking for and wanted. They applied all rebates and walked me through how to receive a health care/first responder rebate. Also helped with set More

by Jennifer Windpassinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tagtow, Jeff Windpassinger, Ryan Prill
Oct 15, 2020 -

Griffin Ford responded

Hi Jennifer. Griffin Ford of Waukesha so appreciates your recent business! Thank you for purchasing a 2020 Ford Escape from us. We were more than happy to help. Please visit us at 1940 E Main Street when it's time for service too. We look forward to welcoming you back to the dealership!

October 13, 2020

Gave me what I wanted for my trade, I didn't bother haggling on price for my Ford Edge as it had all the options I was looking for and I was ready to buy and be done with my search. Everyone was lighth More

by Kim Karl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Alva, JOHN KOVACH
Oct 14, 2020 -

Griffin Ford responded

Hi Kim: Griffin Ford is thrilled you found us and we hope you are continuing to love your 2017 Ford Edge! We appreciate your feedback and will pass it onto our managers. Thank you. Your visit to 1940 E Main Street was valued and we apologize for the things that recently frustrated you. Please know that Griffin is sorry for the inconvenience you experienced and hopes to make things right by you!

October 10, 2020

Caleb was GREAT !! to work with, he made my son's used car purchase smooth and streamlined.. He promptly responded to all of our calls, and questions. We had a done deal in less than a week! Everyone we More

by trmielke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Oct 12, 2020 -

Griffin Ford responded

Hello and thank you so much for these kind words! Griffin Ford (and Caleb) truly appreciate them. We value your business and are so glad you gave us the opportunity to earn your praise The pre-owned 2014 Ford Fiesta is a great car. We hope you'll come see us again at 1940 E Main when it's time for service. Take care!

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