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Griffin Ford

Waukesha, WI

4.7
1,842 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,842 reviews

July 14, 2021

The dealership has competitive prices, a nice selection of new and used inventory, and their wokers are knowledgeable and kind. My only complaint is the vehicle wasn't thoroughly cleaned inside. More

by JK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia
Jul 16, 2021 -

Griffin Ford responded

Hi, your comments keep us motivated and working hard for all our guests! If there is anything else we can do to assist you, please let us know! Take care! -Griffin Ford of Waukesha

July 14, 2021

The car buying experience was smooth easy and to the point. Caleb was knowledgeable and offered assistance with any questions or concerns we had. I'll be referring friends and family for sure. We lare v More

by DJULTIMATE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck, Aisha Fernando
Jul 16, 2021 -

Griffin Ford responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care! -Griffin Ford of Waukesha

July 13, 2021

Excellent job from your sales person Caleb. He was responsible courteous and helpful in assisting me in purchasing my favorite car. I will definitely keep in touch if I am ready to buy another vehicle More

by Mike Means
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Jul 16, 2021 -

Griffin Ford responded

Hi Mike, we're happy you found Caleb to be so supportive during your experience here at Griffin Ford. If there is anything else we can do to assist you, please let us know! Take care! Griffin Ford of Waukesha

July 12, 2021

Since my family's move to Wisconsin, Griffin Ford has been our hometown dealer and Caleb Struck has been our "salesman" and quickly became a friend. Over the course of the last few years our family and e More

by RGJacobson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin, Caleb Struck, JOHN KOVACH
Jul 14, 2021 -

Griffin Ford responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Safe travels! Griffin Ford of Waukesha

July 08, 2021

Purchased a used Ford escape from Jorge. We picked up the car for an extended test drive so our mechanic could look it over before purchasing. The vehicle was in great shape except for it not having a backu More

by law3489
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia
Jul 14, 2021 -

Griffin Ford responded

Hi, we are very happy to have provided you with such a positive experience! At Griffin Ford, we value our customers and we look forward to seeing you on your next visit. Take care! Griffin Ford of Waukesha

July 08, 2021

Both Caleb and the other team members (like Brandon & Tim in financing) were amazing. They were patient and understanding throughout the whole process, and they made us feel comfortable as well. I just wante More

by Katie B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Jul 14, 2021 -

Griffin Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. - Griffin Ford of Waukesha

July 06, 2021

We had a very pleasant experience at Griffin! Caleb and the finance team were great to work with on the purchase of our F150 truck. More

by Erikjungwirth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance guy was great to work with!, Caleb Struck
Jul 09, 2021 -

Griffin Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear our Staff took such great care of you! We hope to see you here again!

July 03, 2021

Purchase agreement took over a day to get finalized with my lender after providing multiple contact options. Disconnect somewhere with processing. N/a n/a... More

by Gardanio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin, Caleb Struck, JOHN KOVACH
Jul 06, 2021 -

Griffin Ford responded

Hello Gardanio, we appreciate you taking the time to leave us this feedback. We hope you continue to choose Griffin Ford for all your vehicle needs! Take care! Griffin Ford of Waukesha

July 01, 2021

Caleb did an amazing job helping us purchase the vehicles we wanted while staying within our desired price range! He was very courteous and his follow through was impressive. Griffin had a great inventory More

by Aaron Rez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Jul 06, 2021 -

Griffin Ford responded

Hi Aaron, we're happy you found Caleb to be so supportive during your experience here at Griffin Ford. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Griffin Ford of Waukesha

June 30, 2021

Mathew Strosin was very accommodating and worked with me to put together what I believe was a very unique deal with the market we are in today. More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strosin
Jul 01, 2021 -

Griffin Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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