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Griffin Ford

Waukesha, WI

4.7
1,842 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,842 reviews

September 07, 2021

Great customer service by our sales representative Matt! Matt did research for us in a timely manner. Our new vehicle is exactly what we wanted from the engine size, the heated seats and other options, an More

by New Bronco Sport Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strosin
Sep 16, 2021 -

Griffin Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Griffin Ford of Waukesha

September 01, 2021

Caleb was the best! He treated us with respect and his calm demeanor was so refreshing when shopping for a car. He was honest and thoughtful. Thanks Caleb! It was also wonderful working with Aisha, she More

by Rtenorio4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck, Aisha Fernando
Sep 03, 2021 -

Griffin Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Take care!

August 31, 2021

Pete, Kip, Aisha and Kirby were very helpful in helping me purchase my new vehicle. Very friendly and fast service! I would recommend this dealership to anyone looking for a new vehicle! More

by CEPERENICH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Rupple, Peter Tagtow, Kirby Lewis, Glen Pavlovich, Aisha Fernando
Sep 03, 2021 -

Griffin Ford responded

Hello, we appreciate your recommendation of our dealership! It is great to hear our Staff took such great care of you! We hope to see you here again! -Griffin Ford of Waukesha.

August 30, 2021

Griffin Ford is a wonderful dealership! They made my husband and I feel very comfortable with purchasing our 2019 Ford Escape. It was an extremely easy process to purchase a vehicle from them. Highly More

by kdachs1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
Sep 03, 2021 -

Griffin Ford responded

Hello, we appreciate your recommendation of our dealership! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. -Griffin Ford of Waukesha.

August 30, 2021

Had an idea what I wanted they worked with me to get the price where I needed it to be and now I have an awesome used car More

by overkill6488
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia, JOHN KOVACH, Aisha Fernando
Aug 30, 2021 -

overkill6488 responded

Left my review for the dealership

August 25, 2021

Dave was awesome. Easy to work with. I had my truck in no time, Clean and ready when I wanted it. Thanks to everyone who made it happen. More

by donnacresci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
Sep 03, 2021 -

Griffin Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels! -Griffin Ford of Waukesha.

August 23, 2021

Caleb was very professional and helpful. He returned our call and had the vehicle ready to test drive when we arrived. He was able to answer our questions and made his part of the experience a positive one More

by Timandkatye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Aug 31, 2021 -

Griffin Ford responded

Hi, thank you for taking the time to leave us your response to our Staff, Caleb's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit! -Griffin Ford of Waukesha

August 22, 2021

I was welcome with great service as soon as I entered the door…given a listing of cars of preference made my choice and was very satisfied with service and results…THANKS AGAIN. More

by Jo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aisha Fernando, Andrew DePriest
Aug 31, 2021 -

Griffin Ford responded

Hi Jo. Your satisfaction means a lot to us, and we truly appreciate you choosing Griffin Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care! --Griffin Ford of Waukesha

August 21, 2021

Jorge was friendly, funny and very courteous. The rest of the team members were fair and wonderful to work Ford Griffen. I am happy with my Ford Explorer. More

by kgoetz84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia
Aug 23, 2021 -

Griffin Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

August 16, 2021

I had a good experience working with Frank at griffin ford. They had the vehicle I wanted to look at ready and gave me fair value for my trade in More

by BMCASSID
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux, Aisha Fernando
Aug 23, 2021 -

Griffin Ford responded

Hi Brad and thank you very much for your feedback and recommendation for Griffin Ford of Waukesha. We truly appreciate your business (as does Frank!) Take care on the roads ahead in your 2018 Ford F-150; we hope you continue to love your new truck. And, please visit us at 1940 E. Main Street, when it's time for service/maintenance.

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