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Griffin Ford

Waukesha, WI

4.7
1,842 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,842 reviews

May 25, 2022

Caleb was the best! Very knowledgeable and took the time to answer all of my questions. Was able to work around my work schedule and get me into the car I picked right a More

by Jolene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
May 26, 2022 -

Griffin Ford responded

Hi Jolene, we appreciate your recommendation of our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Griffin Ford of Waukesha

May 22, 2022

Everyone is so friendly and helpful. They answer all my questions and if they don't know they ask someone else. More

by Lync2079
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux, JOHN KOVACH, Tim Goggins
May 24, 2022 -

Griffin Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care! Griffin Ford of Waukesha

May 20, 2022

I had a phenomenal experience with Griffin Ford in Waukesha. Our sales guy John and everyone else at Griffin Ford made the buying process easy. There customer service is great there and I highly recom More

by sonyagillette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Rupple, John Mannion
May 24, 2022 -

Griffin Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Griffin Ford! Thanks again for the recommendation, and have an amazing day! Griffin Ford of Waukesha

May 13, 2022

We were greeted by a pleasant young man on the used lot and he was very helpful and sending where we needed to be for what we were looking for. We found a great new explorer. More

by nantrogner
Recommend Dealer
Yes
Employees Worked With
Tim Goggins, Anthony Johnson (he was used that helped us first) and Cory
Jul 08, 2022 -

Griffin Ford responded

Hello nantrogner, Thank you for your positive review of Griffin Ford 1940 East Main Street, Waukesha. Tim Goggins, Anthony Johnson, and Corey Broussard are pleased to hear that they were pleasant and helpful. We are all happy that you found a great new Ford Explorer. We look forward to assigning you with any of your automotive needs that arise. Thanks nantrogner!

May 06, 2022

Everybody was very nice and easy to work with very obliging to try to help you as much as they could. More

by timothylauer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tagtow
May 08, 2022 -

Griffin Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care! -Griffin Ford of Waukesha

May 03, 2022

The salesman Caleb was knowledgeable and honest. He delivered what he promised and he treated us respectfully. The deal went smoothly! More

by Jjptl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The closer Sam was well prepared and explained everything clearly!, Nick Griffin, Caleb Struck
May 08, 2022 -

Griffin Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care! -Griffin Ford of Waukesha

May 02, 2022

Working with Griffin Ford has been a great experience especially with my husband's former Marine Corps buddy, Caleb Struck, helping us find the perfect vehicle to meet our needs. More

by Nradtke87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
May 04, 2022 -

Griffin Ford responded

Hi there, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care! --Griffin Ford of Waukesha

April 30, 2022

Good customer service, had an issue with a salesman who left. Very happy with how they handled everything after the salesman left More

by CORDELL.390225
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
May 02, 2022 -

Griffin Ford responded

Hello and thank you for your feedback. The Salesperson Tony H, who you worked with has left our organization, and Griffin is sorry for the inconvenience you experienced. We value your business and strive to perform better for our customers. Our Manager, Nick Griffin has reached out to you. Also, your check and sticker are in the mail to you. Please accept our sincere apologies.

April 30, 2022

Griffin Ford went above and beyond for us! I finally got my dream vehicle, a Ford Bronco! Frank Ballendux was wonderful to deal with! He drove the vehicle to us from Wisconsin to Missouri. We More

by LS24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux, Glen Pavlovich
May 02, 2022 -

Griffin Ford responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! - Griffin Ford of Waukesha

April 27, 2022

Im writing this review on behalf of my fiance. He purchased a truck and everything was great from start to finish. This was Probably the quickest transaction we have ever had at a dealership. Cale More

by Spieringc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor, , Caleb Struck, JOHN KOVACH
Apr 28, 2022 -

Griffin Ford responded

Hi, reviews like yours provide encouraging feedback. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

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