Griffin Ford
Waukesha, WI
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Overall it was a positive experience. I ordered a new Bronco Sport Badlands back in early April of '22. It was originally scheduled for production in June, then July and then it bounced a I ordered a new Bronco Sport Badlands back in early April of '22. It was originally scheduled for production in June, then July and then it bounced around in July a few times before finally being built in early August. It was delivered in late August. It's a great vehicle and so far no issues and a pleasure to drive. There were a few 'smudges' and spots where the transportation drivers got it dirty, one of which didn't entirely clean up. It's hard to get the best workers these days. But the overall experience was a good one for the first new vehicle I've purchased in close to 30 years. More
Pete is an excellent sales person, Griffin is great but if Pete left i would follow him. The other fellow that worked with us for warranty and i got along great. this isn't the first vehicle i purchased fr if Pete left i would follow him. The other fellow that worked with us for warranty and i got along great. this isn't the first vehicle i purchased from Pete at Griffin and hopefully wont be the last. More
Caleb was very conscientious and wanted to make sure we were satisfied with our purchase. The staff was very kind and helpful. We really like our new Ford F-150. Keep up the good work. were satisfied with our purchase. The staff was very kind and helpful. We really like our new Ford F-150. Keep up the good work. More
Caleb was wonderful! Was informative about the vehicle without being pushy or wasting my time. I have purchased many cars in my lifetime and this experience, by far, was Was informative about the vehicle without being pushy or wasting my time. I have purchased many cars in my lifetime and this experience, by far, was the best one because of Caleb and his respectful approach. Thank you Caleb! More
Great customer service, great vehicle, amazing sales Rep Tony Miller. Tony listened to what I needed and provided me with the perfect vehicle. Tony Miller. Tony listened to what I needed and provided me with the perfect vehicle. More
Friendly service. Purchased new car and was delivered at specified time, answered all my questions, and process was very smooth. Purchased new car and was delivered at specified time, answered all my questions, and process was very smooth. More
This is my go to ford dealer normanly thee service is good and the sales people are very helpful. I did have a problem with my new 2022 f150 it had a 2 inch long scrath on the lower rear door i was a lit good and the sales people are very helpful. I did have a problem with my new 2022 f150 it had a 2 inch long scrath on the lower rear door i was a little disappointed in that they aren't more careful with someone's expensive trucks More