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Griffin Ford

Waukesha, WI

4.7
1,841 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,841 reviews

November 29, 2022

We ordered a 2022 Bronco through Griffen. They did not mark it up and were pleasant to deal with during the entire process. Love the Bronco! More

by Paul S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cory, Kirby Lewis, Glen Pavlovich
Dec 01, 2022 -

Griffin Ford responded

Hi Paul, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels! Griffin Ford of Waukesha

November 29, 2022

The staff was very professional and helpful and explained everything thoroughly it was a pleasure to do business. More

by NBABICH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Sweeney, Peter Tagtow, Jorge Plasencia, Frank Ballendux, JOHN KOVACH, Tim Goggins, John Mannion
Dec 11, 2022 -

Griffin Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels! Griffin Ford of Waukesha

November 28, 2022

Mitch and PJ are the man. Easy to trust with great communication. 10/10 experience, will only go to them for cars in the future. More

by Sean carleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MITCHELL DINN
Nov 29, 2022 -

Griffin Ford responded

Hi Sean, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 28, 2022

Had a great experience and communication throughout the 11 month process. MSRP was honored as well. More

by usmc-burns
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Tagtow, Steve Ahrens
Nov 29, 2022 -

Griffin Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 22, 2022

Excellent job, all around! !! Took a little longer to get truck, but was worth the wait!! Would recommend to everybody!!Thanks again!!! More

by Keithfonderbuilders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Goggins
Nov 24, 2022 -

Griffin Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels! Griffin Ford of Waukesha

November 21, 2022

Great Staff. Answered all my questions. Comfortable atmosphere. The transaction went smooth. Will shop Giffin Ford again. More

by Scott Hummel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Nov 23, 2022 -

Griffin Ford responded

Hi Scott, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Griffin Ford of Waukesha

November 15, 2022

Worst service ever! ! The manager will talk you in circles without any resolve. The worker will lose your scheduled appointment but ask you to leave the car there but nev More

by Amyvertz
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Too many people to say
Nov 16, 2022 -

Griffin Ford responded

Hello Amy, Thank you for bringing your experience and concerns to our team's attention. We sincerely apologize your service visit was not up to your satisfaction. Our service manager has reached out in hope to come to a resolution that you are happy with. We look forward to hearing from you at your earliest convenience. Also, if you need any additional information or assistance please reach out to kpoje@griffinautogroup.com. Thank you Amy!

November 09, 2022

I enjoyed the experience very much! I worked with Vito and Sam! 5 stars for both. One criticism, I don’t want the sticker on the back of my car. I hope when I peel it off it doesn’t tak More

by billthecomputerguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito and Sam. 5 stars , JOHN KOVACH
Nov 18, 2022 -

Griffin Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Griffin Ford of Waukesha

November 01, 2022

We had a another great buying experience at Griffin Ford. This is now the 3rd vehicle we have bought from here and will definitely keep coming back. More

by Jeffwilsonlake
Recommend Dealer
Yes
Employees Worked With
MITCHELL DINN
Nov 07, 2022 -

Griffin Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Griffin Ford of Waukesha

October 31, 2022

Our experience purchasing our new 2022 Ford Explorer from Griffin Ford was one of no pressure and patience. Our Salesman Peter Tagtow listened to my wife and I when we explained our situation and what we wer More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Cottrel in Finance, Peter Tagtow, Frank Ballendux
Nov 06, 2022 -

Griffin Ford responded

Joe, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Griffin Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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