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Griffin Ford

Waukesha, WI

Overview
Reviews
4.8
1,850 Reviews
Call Dealership (262) 542-5781
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1940 E Main St

Waukesha, WI

53186

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Showing 1,850 reviews

March 11, 2023

This dealership was great to work with. My salesman, Karim, was easy to talk to and quick to respond. Most of my trade-in process was done over the phone before making the 90 minute drive t More

by hcoyle10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karim L. , JOHN KOVACH
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March 09, 2023

Lack attention to details. .. talk a good word but results are different. Removed sticker on inside of window with dirtiest rag they could find... mentioned to Tony there was do More

by Detailman
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
JOHN KOVACH
Report | Print
Mar 10, 2023 -

Griffin Ford responded

Thank you for taking the time to fill out a review, be assured that your feedback is taken seriously and is crucial to the processes we will use in the future. To help us learn more about your individual situation and so that we can develop an action plan, will you provide us with the following information: Date of the transaction The salesperson or manager you worked with The vehicle involved Please send the information to our Marketing Director Katherine Poje at kpoje@griffinautogroup.com You will receive a response within 24 hours. Best regards Griffin Ford Waukesha

Mar 16, 2023 -

Detailman responded

Well - they are just reinforcing my review - -day 4 since I sent the info they requested - sent it twice....and no response. Also - more to add to the lack of details - car comes with a spare tire - checked pressure - -24psi - - suppose to be 60psi and the storage compartments around the tire - - lots of dog hair - expected more buying a "certified" car.

March 04, 2023

Dealership was very nice and accommodating to my family and young kids. Really straight forward and easy experience overall. More

by scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MITCHELL DINN
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Mar 07, 2023 -

Griffin Ford responded

Hi, thank you for sharing about your recent service visit at Griffin Ford 1940 E. Main Street, Waukesha. We are honored to have provided you with a professional and quick service department experience. If you have any additional automotive needs that arise, please do not hesitate to reach out.

March 03, 2023

Everything was satisfactory working with Griffin Ford. Looking forward to a good service relationship. Thanks More

by cerdmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karim, JOHN KOVACH, Brandon McAffee
Report | Print
Mar 06, 2023 -

Griffin Ford responded

Hello, wow, thank you for taking you time to share about the great truck purchasing experience you had with John at Griffin Ford 1940 E. Main Street, Waukesha. We are honored to have earned your business and glad to have proved you with follow-up and information. We also greatly appreciate that you will recommend John and Griffin to others. Sincerely, The Griffin Family

February 22, 2023

Pete Tagtow was excellent to work with. He kept me informed thru the whole process. And the truck was delivered at the contract price with no mark ups or hidden fees. You couldn’t ask for a More

by THOMAS.SCHLAEFER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorraine Miller, Peter Tagtow
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Feb 25, 2023 -

Griffin Ford responded

Hi, thank you for taking the time to leave your rating of Griffin Ford 1940 E. Main Street, Waukesha. We are honoured you picked Griffin for your automotive needs and are glad to have earned such a high rating. If you have any additional questions or requests, we would be happy to fulfil them for you. Sincerely, The Griffin Family

February 20, 2023

Very easy group from sales to finance to work with getting me in and out fast. More

by toddwilliam48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hudler , JOHN KOVACH
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Feb 23, 2023 -

Griffin Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

February 19, 2023

great sales team did not take long very help full kep me informed very nice pepo More

by milwscoobydoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Struck
Report | Print
Feb 25, 2023 -

Griffin Ford responded

Hi, thank you for sharing all five stars. Our team at Griffin Ford 1940 E. Main Street, Waukesha is honoured to have earned them all. We also greatly appreciate your business and we look forward to the next time we get to assist you with your automotive needs. Sincerely, The Griffin Family

February 19, 2023

Attentive,Efficiency,and best deal around! Frank B you'll never buy from anyone else! More

by Kristie S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Ballendux
Report | Print
Feb 22, 2023 -

Griffin Ford responded

Hi, thanks for the great star rating! We are honored you came to Griffin Ford 1940 E. Main Street, Waukesha for your automotive needs. We hope to be of service to you again! Take care! Sincerely, The Griffin Family

February 14, 2023

John was very well versed in the truck we were interested in. He was very easy to work with and our buying experience was great! Great test drive alone and the truck was spotless and all extras were install More

by debbiebowe54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mannion
Report | Print
Feb 22, 2023 -

Griffin Ford responded

Hi, thank you for sharing about your recent service visit at Griffin Ford 1940 E. Main Street, Waukesha. We are honored to have provided you with a professional and quick service department experience. If you have any additional automotive needs that arise, please do not hesitate to reach out. Sincerely, The Griffin Family

February 13, 2023

Easy from start to finish. Was happy with being able to test drive by myself, and felt zero pressure when returning to make a decision. Corey was great to work with when schedu More

by nmiller818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Broussard
Report | Print
Feb 16, 2023 -

Griffin Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Griffin Ford, we value our customers and we look forward to seeing you on your next visit. Take care! Sincerely, The Griffin Family

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