Griffin Ford

Great Experience! They are very nice and Tony helped me a lot and they have the best deals, compared to any other Dealership I went to or looked at online! I would reco They are very nice and Tony helped me a lot and they have the best deals, compared to any other Dealership I went to or looked at online! I would recommend this dealership to anyone looking for a good deal on a used car. More

Great experience Highly recommend Griffin Ford and Steve Pipito. They made our experience very easy. Steve was great, very thorough and knowledgeable. We did not feel Highly recommend Griffin Ford and Steve Pipito. They made our experience very easy. Steve was great, very thorough and knowledgeable. We did not feel pressured and he walked us through the entire process. We will definitely be back! More

Buying a car isn't a day at the park We were pleased with the selection of vehicles. Found one we really loved. They are a bit inflexible on their pricing. I was originally told that t We were pleased with the selection of vehicles. Found one we really loved. They are a bit inflexible on their pricing. I was originally told that this was because they're a high volume dealer; they price competitively and don't negotiate much. I have since seen several vehicles drop in price by a thousand or more dollars. So I'm not sure what's going on there. Then there was the very hard sell on the extended warranty at closing. It kept up after I said I wasn't interested in any of the nearly $4,000 in extras they were offering. Finally, my wife was rather disappointed in the salesman at one point. A few days after purchase we discovered something wasn't working on the vehicle. She called the salesman thinking that 1) he'd like to know that something had been missed in their "thorough" inspection and 2) he might help her with getting faster service. He just told her to call service and didn't even offer to transfer the call. Later, we also discovered the floor mats had not been installed. I was (almost) certain I had seen them in the back of the vehicle when we looked at it. But, we had looked at several vehicles that day and I may have been mistaken. The salesman told us that that vehicle had not come in with floor mats. Which is odd as they were clearly called out on the window sticker and the vehicle was reported to be a one owner, corporately owned vehicle. I interpreted that to mean off-lease. And leasing companies are very particular about getting their cars back the way they leased them out. The salesman offered us some of their promotional all-weather floor mats at no charge. We opted for the original carpeted mats which he arranged for us to get at their cost. And he still threw in the promotional mats. Not bad. Now all this seems rather negative and yet I've given a 4 star rating and noted that I would recommend this dealership. For the most part, this experience was not significantly different than I have had with other dealers - and better than several. Griffin is in the business of selling cars to make money. They have a very nice lot with lots of options. The service area is spacious and nice. I've dealt with the parts guys before and they're really nice. We got a car that we really like and, while it wasn't a steal, it was a fair price. Recommending a dealer is like recommending a dentist. You know there's going to be a painful part, but in the end you want to be satisfied. We are. More

Very professional experience. Thanks Steve for all your help in selling my 2014 Ford Fusion to griffin. It was a pleasure working with you and griffin ford. Thanks again. Thanks Steve for all your help in selling my 2014 Ford Fusion to griffin. It was a pleasure working with you and griffin ford. Thanks again. More

car purchase This by far wa the best car purchasing experience I have ever had!!! Thank you so much to my sales rep Steve Pipito who truly treated me like a friend This by far wa the best car purchasing experience I have ever had!!! Thank you so much to my sales rep Steve Pipito who truly treated me like a friend and Sam the finance gal was so much fun!!! love the life size Aaron Rogers in your office! I truly can not say enough about your dealership I will highly recommend Griffin Ford to anyone!! You all Rock!!!! More

Friendly Ford Has been a very good ambience the first visit and until I got my car there. I had been adviced advised to go with other brands however I do not regret Has been a very good ambience the first visit and until I got my car there. I had been adviced advised to go with other brands however I do not regret my decision. So far my experince has been good. Thanks to Tony!! More

the salesman was great answered all my questions, was great. i would definitely buy another car from griffin ford after this experience with Steve pipito super salesman very happy and satisfied. Thanks again ste i would definitely buy another car from griffin ford after this experience with Steve pipito super salesman very happy and satisfied. Thanks again steve. Everything was just right, thanks for your patience, i got exactly what i wanted. More

Ford F150 Straight honest people no bs followed thru on all requests and provided great service with a smile, would definetly come back for future vehicle thank Straight honest people no bs followed thru on all requests and provided great service with a smile, would definetly come back for future vehicle thanks Steve! More

Very professional experience Steve P. was very helpful in making this purchase. I compared my options of buying new with John L. who was also very helpful. I appreciate the amoun Steve P. was very helpful in making this purchase. I compared my options of buying new with John L. who was also very helpful. I appreciate the amount of time Steve spent with me explaining how all the options work on my Escape and the value that Griffin Ford offers me as a customer. I am hopeful that this level of service will continue with my Ford ownership. Thank you, Phil Barron More

2011 escape xlt John did a great job finding me the exact car that I wanted. He made the whole process smooth and painless. Great service! I'll be reccomending this d John did a great job finding me the exact car that I wanted. He made the whole process smooth and painless. Great service! I'll be reccomending this dealership to others. More