
Griffin Ford
Waukesha, WI
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2017 Escape Walked in the door and was greeted by Nick. I had a few escapes I wanted to look at, test drove them and also met with Mike to figure out the payment Walked in the door and was greeted by Nick. I had a few escapes I wanted to look at, test drove them and also met with Mike to figure out the payment and trade in numbers. Both were very nice and easy to work with. Also met briefly with Isabella to initial the contract. They were a little busier when I came back on Friday but it went smoothly and took about an hour from walking in the door to driving off the lot in my new escape. Isabella was very informative and really cares about the customer. Great selection of vehicles, knowledgeable, friendly staff. Definitely recommend stopping in if you need a car. I will be using the service dept for future car maintenance as well. Thanks for making it a great experience. More
A pleasure This is the third or fourth car I have bought from this dealership. They are helpful courteous people.everything was explained fully. I would recomm This is the third or fourth car I have bought from this dealership. They are helpful courteous people.everything was explained fully. I would recommend Frank B for a sales person, great guy! The finance person, Isabella was not only knowledgeable but very friendly. Always a pleasure to deal with zgrifgin More
Pleasant I purchased a 2014 Ford F-150 From Tony. He was a very good salesman. I had another salesman who greeted me but didn’t take me serious due to my age. I purchased a 2014 Ford F-150 From Tony. He was a very good salesman. I had another salesman who greeted me but didn’t take me serious due to my age. Fortunately Tony stepped up and due to his hard work and ability to get me a good deal I purchased the truck from him. I would recommend tony to anyone who is looking for a used car or truck. More
Great truck and very helpful! Got a great truck at a lower price than another local dealership! Straight to the point and showed me what I wanted to see. Will be going back for my Got a great truck at a lower price than another local dealership! Straight to the point and showed me what I wanted to see. Will be going back for my next truck. More

GO HERE TO BUY YOUR VEHICLE! My husband and I were in need of a newer business truck, and saw a couple of good deals on the website. We came into the dealership and dealt with Mik My husband and I were in need of a newer business truck, and saw a couple of good deals on the website. We came into the dealership and dealt with Mike Kuester, who went above and beyond in locating the vehicles we requested, allowing us to test drive them to a family friend’s maintenance shop to be inspected, and negotiating a fair price on our final choice. Mike was not pushy nor did he make us feel rushed into a purchase. He was professional, personable and honest when it came to answering all of our questions. We appreciated his honesty and patience with us. He was a pleasure to purchase from! After purchasing our vehicle, we went to Samm Thomas in financing to seal the deal. She was the BEST way to end our experience with Griffin Ford! She was equally professional, knowledgeable and concerned with our budget, as well as future care of our truck. She has an excellent sense of humor and never made us feel uneasy or unsure of the options she offered us. She stayed within our budget (down to the penny!) and was an absolute joy to meet, as we have had experiences in the past where the financing departments at other dealers can rattle off numbers quickly and ask for your signature even quicker. We cannot say enough good things about Mike, Samm, or Griffin Ford. Thank you for allowing us to make the choice to buy from you so easy! Highly recommend to anyone looking for the best car shopping experience!! More
Great experience They were really helpful and I found a great car I would suggest anyone to go there. If u want to find great prices look no further. They were really helpful and I found a great car I would suggest anyone to go there. If u want to find great prices look no further. More
Great experience Would highly recommend John to anyone, very excellent service friendly and very helpful. Could not be happier with our purchase as this is our third c Would highly recommend John to anyone, very excellent service friendly and very helpful. Could not be happier with our purchase as this is our third car we bought from John. More
Good selection and friendly sales people I went there to buy a used escape. They have a great selection. The vehicles are clean and ready to go. I'd recommend them for late model used car. I went there to buy a used escape. They have a great selection. The vehicles are clean and ready to go. I'd recommend them for late model used car. More
Best customer service ever Will come here for future generations thank u for everything that u have done for us and will bring family and friends here for purchase Will come here for future generations thank u for everything that u have done for us and will bring family and friends here for purchase More

Very good service Very helpful throughout the whole process and worked with me to get the deal done. Could not be more happy with my purchase and the help given. Very helpful throughout the whole process and worked with me to get the deal done. Could not be more happy with my purchase and the help given. More