Griffin Ford
Waukesha, WI
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Shopping For a Car The employees we had contact with were all friendly and helpful. We did not feel pressured at any time. Very comfortable car buying experience from be The employees we had contact with were all friendly and helpful. We did not feel pressured at any time. Very comfortable car buying experience from beginning to end. More
Excellent customer service Steve Pipito is extremely friendly and was very helpful in making my used car test driving and buying process as smooth and enjoyable as possible. Ste Steve Pipito is extremely friendly and was very helpful in making my used car test driving and buying process as smooth and enjoyable as possible. Steve also showed me how to navigate the touch-screen menus and helped me to get my phone Bluetooth synced to the vehicle. Thanks Steve! More
New car? I was there to service my 2003 Explorer and it needed more repairs than expected. I was looking at used cars and came across a 2014 Fusion that i lik I was there to service my 2003 Explorer and it needed more repairs than expected. I was looking at used cars and came across a 2014 Fusion that i liked. I was really looking for an escape, the this fusion was a good buy. We worked with Steve, and it was a good experience. No pressure, very knowledgeable of the vehicles. We have purchased many cars from Jack Griffin and will continue to do so. More
First Time Ford Owner Great staff, very friendly. They made us feel welcome each time we came. Never owned a Ford, we had expected to look at/buy another Honda but never ma Great staff, very friendly. They made us feel welcome each time we came. Never owned a Ford, we had expected to look at/buy another Honda but never made it to the other dealership. Found the car my wife liked and got a good deal on it. Time spent at the dealership was minimal. Griffin made the whole deal relatively easy! There were a couple of concerns with the car but they were addressed before we picked it up. More
A very pleasurable experience! Most people dread shopping for cars. There are so many unpleasant horror stories. That was definitely NOT the case with this experience. After driving Most people dread shopping for cars. There are so many unpleasant horror stories. That was definitely NOT the case with this experience. After driving minivans for almost 30 years, my wife finally said enough and we were in the market for a small SUV. I have an Explorer which she said is too large, so we looked for an Escape sized SUV. I searched Griffin's website (which was very informative) and found 2 that fit what we were looking for, a Titanium with AWD, panoramic sunroof and a towing package with low miles. I zeroed in on a 2017 with only 12,000 miles on it. I went to look at it and was greeted by Steve Pipito. The car was not at the lot at the time, as a manager was driving it. He said he would call me when it was back. He did, and I went to take it for a drive. He also had one other recommendation based on what we were looking for, a 2015 Lincoln with 17,000 miles. Both vehicles were what we were looking for. Two days later, I returned with my wife, who the vehicle was for. Steve did not pester me with multiple phone calls in those 2 days, but did call once to verify we were coming in on Saturday. She drove both vehicles. We selected one and negotiated a fair price, as well as a fair price for the trade in. I knew the Blue Book Values and they were right on both of them. We sealed the deal in about 4 hours on a Saturday, came back with our own financing on Monday. We were not pressured to use the financing that the dealership had found, there was only $7 a month difference. Steve was very pleasant to deal with, very professional, and was well prepared with alternative vehicles to look at or drive based on what we were looking for. He is not the sterotypical "used car salesman", he was a professional sales person interested in helping us, his client. We know that they are in business to make money, and they treated us fairly, giving us a good deal for us, and I'm sure a good deal for them. I would return to work with Steve anytime, and we highly recommend if you are looking for a car, to ask for him when you visit Griffin's used car department More
Buying my first car was way easier than I expected it to be! When I first arrived, the car I was interested in was pulled up and ready for me to drive. After the test drive I did not have to haggle with sales pe When I first arrived, the car I was interested in was pulled up and ready for me to drive. After the test drive I did not have to haggle with sales people to get it to a comfortable price. I told them my price point for monthly payments and they worked with me to get me way under what I was expecting! All in all, I am so happy I went to Griffin Ford and worked with Steve Pepito! More
Good new car buying experience Saw the car I was interested in on Auto Trader. Filled out the brief questionaire and Nick Huston from Griffin Ford called me immediately. We arrang Saw the car I was interested in on Auto Trader. Filled out the brief questionaire and Nick Huston from Griffin Ford called me immediately. We arranged to meet the next day and he was prepared for our meeting. After a brief negotiation, with no pressure, we shook hands and closed the deal. Nick arranged for us to pick up the car the next day and it went off without a hiccup. Nick was a pleasure to work with. I highly recommended. More
Nice work - no pressure This was the first time I had to buy a car in 12 years so I had some reservations on how the process would shake out. I met Steve from GF the very fi This was the first time I had to buy a car in 12 years so I had some reservations on how the process would shake out. I met Steve from GF the very first day that I went looking for a car - I also met five other salespersons at the other dealerships I visited. Steve by far was the most down to earth and reasonable that I met. Thank you for making the process simple and painless. More
It was a relaxing experience, everyone was very friendly. The main reason that I rated the dealership so high was that they were true to their word and did not attempt a bait and switch when looking at new The main reason that I rated the dealership so high was that they were true to their word and did not attempt a bait and switch when looking at new cars. We knew what we wanted and they worked with us. More
Very positive Sales rep by the name of Dave Nutt was honest from the start. I had a pretty positive experience over all. They listened to what I had to say and gav Sales rep by the name of Dave Nutt was honest from the start. I had a pretty positive experience over all. They listened to what I had to say and gave genuine responses unlike some other dealerships. More