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Griffin Ford
Waukesha, WI
1,841 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,841 reviews
February 21, 2018
Surprising I was Nicks first sale ever. It was very busy during the time I was working with Nick, and he kept it very interesting. He always had a smile on his f I was Nicks first sale ever. It was very busy during the time I was working with Nick, and he kept it very interesting. He always had a smile on his face. He was very generous with his time, and stayed on everyone butt to make sure we were receiving the best treatment possible, and were not stuck waiting. It is apparently a tradition to cut off the tie when someone makes their first sale, and not only did he let my husband do it, but about a month later he sent us a very nicely written thank you card with the tie included. I was very impressed with Griffin and even more impressed with Nick. More
by kolskutie
Employees Worked With
Nick Huston
February 19, 2018
Shocking I came in to grifffin just doing my due diligence to make sure I was getting a good deal from the other dealership everyone I talked to said the deal I came in to grifffin just doing my due diligence to make sure I was getting a good deal from the other dealership everyone I talked to said the deal I was getting was amazing so I was shocked when Nick came back with more money for my trade and a bigger discount off the sale price I will definitely be returning to grifffin for my future vehicles and sending whomever I can to Nic More
by Pnewby
Employees Worked With
Nick Huston
February 13, 2018
"Less is more" A quick and easy transaction without any of the car buying BS. Steve made himself very approachable and if he didn't have an answer to our question he A quick and easy transaction without any of the car buying BS. Steve made himself very approachable and if he didn't have an answer to our question he got us one. Dealer only gets 4 stars because 1 more star might diminish Steve's 5 star review. More
by thisisme
Employees Worked With
Steve Pipito
February 08, 2018
Easy Peasy I found a car on Autotrader and sent a note I was interested in seeing it. Steve at Griffin Ford got back to be immediately, answered all my question I found a car on Autotrader and sent a note I was interested in seeing it. Steve at Griffin Ford got back to be immediately, answered all my questions, arranged a test drive and made the sale a piece of cake. More
by tino68
Employees Worked With
Steve Pipito
February 03, 2018
No pressure! Steve was extremely knowledgeable, helpful and friendly. I will be visiting again and absolutely recommend anyone visit steve at Griffin Ford for your Steve was extremely knowledgeable, helpful and friendly. I will be visiting again and absolutely recommend anyone visit steve at Griffin Ford for your next vehicle purchase. More
by Livinthehighlife12
Employees Worked With
Steve Pipito
February 02, 2018
The Greatest Sales Rep I was looking for a new car when I received a capital one pre-qualified notice. I called and mike answered. He did a lot of leg work prior to getting I was looking for a new car when I received a capital one pre-qualified notice. I called and mike answered. He did a lot of leg work prior to getting there. I walked in and in less than an hour I had my vehicle. I couldn’t be happier and I love my vehicle! More
by Skcaton16
Employees Worked With
Mike Kuester
February 02, 2018
Experience trading in a 2007 Ford Fusion for a 2015 Fusion Mike Kuester handled the trade-in and sale (2007 Fusion for 2015 Fusion). Mike was extremely courteous and very friendly...... No pressure tactics. We Mike Kuester handled the trade-in and sale (2007 Fusion for 2015 Fusion). Mike was extremely courteous and very friendly...... No pressure tactics. Went out of his way to answer each and every question completely. Performed well above a 5 star rating!! The execution of the sale handled by the business office was also commendable.. The appearance and sparkle of the facility was remarkable.....A great team. Highly recommend Griffin Ford!!!!!!!!!! More
by 2953buyer
Employees Worked With
Mike Kuester
February 01, 2018
Happy Great customer service. Im very happy with my purchase. My sales person Mike was super friendly he made us feel comfortable I highly recommend him he Great customer service. Im very happy with my purchase. My sales person Mike was super friendly he made us feel comfortable I highly recommend him he always made sure the car was clean before we went to see it never felt pushed. And all our questions were answered Overall a great experience at Griffin Ford. More
by Maria
Employees Worked With
Mike Kuester
January 31, 2018
Great experience ! Briar was very knowledgeable and helpful. I knew what vehicleI wanted and he did his homework on comparison vehicles and worked to make my deal "sweet Briar was very knowledgeable and helpful. I knew what vehicleI wanted and he did his homework on comparison vehicles and worked to make my deal "sweet". He went above and beyond in customer service and did not pressure me. Briar spent lots of time going over the features of the car and showing me how to use them and when I had and issue he came to assist! Love my Ford Explorer Platium and the experience I have received at Griffin. More
by Victoria
Employees Worked With
Briar Huffman
January 30, 2018
efficient, friendly, fair, courteous. Same as "Title" above. This is second car we purchased from John Lund Jr.. Pleasant & fair to work with. Will go to John again for next purchase & Same as "Title" above. This is second car we purchased from John Lund Jr.. Pleasant & fair to work with. Will go to John again for next purchase & recommend to friends. More
by Station
Employees Worked With
Lorraine Miller, John Lund
