Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Griffin Ford
Waukesha, WI
1,841 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,841 reviews
April 01, 2018
Outstanding customer service! Went in about a month ago just to look as we weren’t quite ready to buy yet. Nick came out to great us and we couldn’t have asked for a better sales g Went in about a month ago just to look as we weren’t quite ready to buy yet. Nick came out to great us and we couldn’t have asked for a better sales guy. Since we didn’t know exactly what we wanted, he gave us the keys to at least 3 different Explorers to test drive. The best part is that he allowed us to test drive by ourselves so we weren’t uncomfortable while testing. After choosing the one we liked, we put a hold on it. Almost a month later, getting the best deal possible on the vehicle, we are proud owners of a 2017 Explorer Sport. Everything from Sales to Finance to the Sales Manager coming out to thank us and show sincere appreciation for our purchase, all was a great experience. The best part was having Nick come into work on his day off just so we could get the deal done on OUR time. Thanks Nick! More
by Shannon
Employees Worked With
Kay, finance, Nick Huston
March 31, 2018
Easy buying experience Steve Pipito helped us get a used car we love at a great price. The drive down from Appleton was well worth it. Would buy from them again. Steve Pipito helped us get a used car we love at a great price. The drive down from Appleton was well worth it. Would buy from them again. More
by Tom S.
Employees Worked With
May Horn, Steve Pipito
March 30, 2018
Amazing experience Went in to Griffin Ford and found exactly what I was looking for. The customer service was fantastic and all staff were friendly. I would not go anywh Went in to Griffin Ford and found exactly what I was looking for. The customer service was fantastic and all staff were friendly. I would not go anywhere else for a car. More
by Muellerkr18
Employees Worked With
Steve Pipito
March 27, 2018
Memorable experience My experience at Griffin was enjoyable and the entire team worked together to make sure I was happy with the services provided. Thank you, Patri My experience at Griffin was enjoyable and the entire team worked together to make sure I was happy with the services provided. Thank you, Patrick Hilten More
by Patrick Hilten
Employees Worked With
Samm Thomas, Loren Sweeney, Nick Huston
March 27, 2018
Excellent Buying Experience! We found the exact vehicle we were looking for. Bob made the purchase process easy and stress free! When we picked up the vehicle, Bob walked my enti We found the exact vehicle we were looking for. Bob made the purchase process easy and stress free! When we picked up the vehicle, Bob walked my entire family through all the options and programmed my teenager's phones into Bluetooth. The car was washed and filled up with gas. It was a great experience overall! Thanks Bob! More
by Momof3
Employees Worked With
Bob Groover
March 25, 2018
Best Car Salesman EVER I had Thee Best Car purchasing experience of My life time at Griffin Ford Waukesha with Mr. Steve Pepito!!! Within 3 Days I was driving my wonderful I had Thee Best Car purchasing experience of My life time at Griffin Ford Waukesha with Mr. Steve Pepito!!! Within 3 Days I was driving my wonderful Lincoln out of the parking lot.....Thanks to the professionalism exhibited by Karen in the finance department as well as the awesome professionalism shown by Steve Pepito. With Steve's help I experienced an expedient,.truly enjoyable, stress free car purchase. THANK YOU GRIFFIN FORD😁😁🤗🤗🤗......Sincerely, CASPER the Friendly Ghost...A truly HAPPY customer More
by Casperhappy123
Employees Worked With
Karen, Steve Pipito
March 24, 2018
Very Happy We are very happy having worked with Steve. We felt no pressure, very upfront on pricing, and took care of a problem when it came up without any hassl We are very happy having worked with Steve. We felt no pressure, very upfront on pricing, and took care of a problem when it came up without any hassle. Will visit Griffin again in the future. More
by tkapelan
Employees Worked With
Steve Pipito
March 24, 2018
Pleasant Salesman It was a great experience working with Steve, he is a true professional at what he does and made are buying experience so much better. It was a great experience working with Steve, he is a true professional at what he does and made are buying experience so much better. More
by Antman
Employees Worked With
Steve Pipito
March 21, 2018
Refres I was really impressed with my overall experience I've always loved the Raptors and and happy I finally was able to get one Nick really went above and I was really impressed with my overall experience I've always loved the Raptors and and happy I finally was able to get one Nick really went above and beyond my expectations he worked out the best price which was more than I expected for my trade and made sure the entire experience with as smooth and simple as possible More
by Marco85
Employees Worked With
Nick Huston
March 20, 2018
Excellent service Had a great experience dealing with Steve felt no pressure, was very helpful, nice guy to deal with, walked out with a new used explorer. Had a great experience dealing with Steve felt no pressure, was very helpful, nice guy to deal with, walked out with a new used explorer. More
by Donna Clover
Employees Worked With
Steve Pipito
