Griffin Ford
Waukesha, WI
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Purchase of a used Corvette My experience with Steve Pipito was great. He worked extra hard to get me top dollar for my trade. Was also very prompt in getting back to me with a My experience with Steve Pipito was great. He worked extra hard to get me top dollar for my trade. Was also very prompt in getting back to me with answers to my questions. More
Very friendly and helpful. My experience purchasing our Taurus was very pleasant. Matt was knowledgeable and helpful in getting me set up in my new vehicle. He made sure I was My experience purchasing our Taurus was very pleasant. Matt was knowledgeable and helpful in getting me set up in my new vehicle. He made sure I was informed and comfortable with all the new and different features on this car. He was very personable and helpful! I would highly recommend him to my friends. More
Matt was great! Matt as a salesperson was fantastic. He was willing to help and answer any questions that I had - no matter how silly they seemed! I love my new car Matt as a salesperson was fantastic. He was willing to help and answer any questions that I had - no matter how silly they seemed! I love my new car and Matt has said if anything goes wrong I can contact him directly, which I think was a very nice touch. I would definitely go back to this dealership and use Matt as a salesperson! I would like to say the "New" car sales people upstairs were considerably less friendly than those downstairs - everyone downstairs was really nice and went out of their way to say hi and speak to me. Thanks for the great experience Matt! :) More
Thanks I am a repeat customer of Griffin ford I purchased a 2011 Ford edge sport a few years back had great service back then was looking to trade it in I am a repeat customer of Griffin ford I purchased a 2011 Ford edge sport a few years back had great service back then was looking to trade it in stop several times at the dealership Tony approached me and asked me what I was looking for I told him Ford Explorer sport didn’t see any on the lot at that time my wife went there the other day found one told her I was working with Tony and that’I wanted to stay with Tony He was amazing thank you Tony He help us in anyway he could and Anton was amazing as well he was the same as it was when I bought the edge now we bought the explorer and I’m happy thank you very much Griffin ford I would recommend you to anybody Looking forward to doing business with you in the future More
Great service Shout out to Griffin Ford and our sales rep John Lund. Great experience. No pressure, comfortable atmosphere. Will be back for our next purchase th Shout out to Griffin Ford and our sales rep John Lund. Great experience. No pressure, comfortable atmosphere. Will be back for our next purchase thank you More
Excellent service! John Lund was friendly and very helpful in every aspect of the car buying process. He even drove out to a different Griffin dealership to meet with m John Lund was friendly and very helpful in every aspect of the car buying process. He even drove out to a different Griffin dealership to meet with me so that I could test drive a make of vehicle, not on his lot. I would reccommend John Lund to anyone looking to purchase a vehicle. Excellent service! More
Great service! Excellent service by John Lund! He is honest and friendly with a great attitude! Very helpful and informative. Positive experience overall! I high Excellent service by John Lund! He is honest and friendly with a great attitude! Very helpful and informative. Positive experience overall! I highly recommend John Lund if you are looking to buy a new car! More
Great experience with John Lund and Griffin Ford! Everything at Griffin was wonderful! Great price for my new Fusion, I received more than expected for my car I traded in, going over my new car from t Everything at Griffin was wonderful! Great price for my new Fusion, I received more than expected for my car I traded in, going over my new car from top to bottom so I understood everything, friendliness and helpfulness of my salesman... everything was great! Will be recommending John Lund and Griffin Ford to anyone that asks! More
Easy Peasy This is my second time purchasing from this amazing dealership. My sales rep, Tony worked hard at making sure I was satisfied not only with the ride, This is my second time purchasing from this amazing dealership. My sales rep, Tony worked hard at making sure I was satisfied not only with the ride, the price, but along with his staff most importantly comfortable with the payment. Every time I purchased from there I am completely stress-free. I have suggested this dealership to some of my closest friends who have also purchased and been completely satisfied. It’s great to have a relationship that I can depend on. I look forward to many other purchases with this company! Thanks and Anton and Tony for a wonderful experience easy PEZ! More
Terrible buying experience at Griffin Ford in Waukesha I leased a 2017 F150 and added a drop in bedliner. The bedliner had to be ordered and my sales person said it would arrive in about 1 hour. The bedli I leased a 2017 F150 and added a drop in bedliner. The bedliner had to be ordered and my sales person said it would arrive in about 1 hour. The bedliner arrived at the dealership but the tailgate portion was the wrong size. They were able to install the bedliner but I had to come back for the tailgate portion. I was told to come back on Friday. When I got home I noticed there were no tie-downs in the bedliner so I called my sales person. He said that tie down should be included and that they would install them when I come in on Friday. When I arrived on Friday I was advised that I didn't have an appointment scheduled. I explained my situation to the service advisor and was told it would take about 2 hours, in addition, the tie - downs would cost me about 600.00. I decided to go speak with the sales manager because my salesperson was not working and according to my sales contract the vehicle came with tie downs. I explained my issue to the sales manager who was there and he said the trucks come with tie down and accused me of removing them. He went to look at my truck and like me could not find any tie downs. He summoned A mechanic came who came over and showed me 4 little trap doors on the bedliner where the tie downs were located. My issue is with the sales manager who accused me removing the tie downs. I was totally offended by this individual and had not stepped foot in a Griffin store. This experience was very disappointing. Once the deal was consumated I was treated very poorly. More