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Griffin Ford

Waukesha, WI

4.7
1,841 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,841 reviews

April 13, 2018

Purchase of a used Corvette My experience with Steve Pipito was great. He worked extra hard to get me top dollar for my trade. Was also very prompt in getting back to me with a More

by dallas18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pipito
April 12, 2018

Very friendly and helpful. My experience purchasing our Taurus was very pleasant. Matt was knowledgeable and helpful in getting me set up in my new vehicle. He made sure I was More

by nicecare mpg
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Ellingboe
April 12, 2018

Matt was great! Matt as a salesperson was fantastic. He was willing to help and answer any questions that I had - no matter how silly they seemed! I love my new car More

by eryn_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Ellingboe
April 09, 2018

Thanks I am a repeat customer of Griffin ford I purchased a 2011 Ford edge sport a few years back had great service back then was looking to trade it in More

by George H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller, Anton Lak
Apr 11, 2018 -

Griffin Ford responded

George, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

April 08, 2018

Great service Shout out to Griffin Ford and our sales rep John Lund. Great experience. No pressure, comfortable atmosphere. Will be back for our next purchase th More

by PamelaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Sweeney, John Lund
April 07, 2018

Excellent service! John Lund was friendly and very helpful in every aspect of the car buying process. He even drove out to a different Griffin dealership to meet with m More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Rupple, John Lund
April 07, 2018

Great service! Excellent service by John Lund! He is honest and friendly with a great attitude! Very helpful and informative. Positive experience overall! I high More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Rupple, John Lund
Apr 10, 2018 -

Griffin Ford responded

Simon, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 07, 2018

Great experience with John Lund and Griffin Ford! Everything at Griffin was wonderful! Great price for my new Fusion, I received more than expected for my car I traded in, going over my new car from t More

by Ahall211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lund
Apr 10, 2018 -

Griffin Ford responded

Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

April 06, 2018

Easy Peasy This is my second time purchasing from this amazing dealership. My sales rep, Tony worked hard at making sure I was satisfied not only with the ride, More

by THornsby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa , Tony Miller, Anton Lak
April 03, 2018

Terrible buying experience at Griffin Ford in Waukesha I leased a 2017 F150 and added a drop in bedliner. The bedliner had to be ordered and my sales person said it would arrive in about 1 hour. The bedli More

by bedliner546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I am not sure of the sales managers name Brad Maxson was my sales person
Apr 03, 2018 -

Griffin Ford responded

Hello, and thank you for this feedback. We are so sincerely sorry you felt any disrespect at our dealership. Please know Griffin Ford does value your business. The manager you worked with is no longer with the company. We expect our employees to extend only the best to our customers, to deliver an outstanding experience. Again, we apologize that you had an issue and thank you for letting us know.

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