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Griffin Ford

Waukesha, WI

4.8
1,843 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,843 reviews

September 03, 2018

Great, outstanding, My family have Been coming there for years. Ended up getting two cars in the same week. Very friendly, not pushy, great environment, very body has More

by Chev2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Linsmeier
Sep 04, 2018 -

Griffin Ford responded

Oh, we really appreciate hearing this feedback! Thank you. Griffin strives for just this kind of customer experience and we are so pleased you felt it. Take care down the road with your two vehicles. And, please let us know if there is anything more we can do.

September 03, 2018

Fantastic buying experience This was a very comfortable buying experience. At no time did I feel pressure from Tony Farhos ( Used car salesman ). Found the car I was interested More

by Kdehart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Lak, Tony Faraos
Sep 04, 2018 -

Griffin Ford responded

Thank you very much for your kind words and the call out to our employees. They strive to deliver excellent customer service and will be so pleased to read your review. Griffin appreciates your business and your time. Please let us know if we can be of further service at any time.

September 02, 2018

Bought used car I did not feel rushed... The safe was super friendly... The man selling us the car (Tony) was patient and answered all my questions... The finance lad More

by Sch45midt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Sep 04, 2018 -

Griffin Ford responded

Thank you very much for your kind review of Griffin and our staff. We all certainly appreciate it as we strive for 100% customer satisfaction. It was a real pleasure to help you with your vehicle needs and we trust you will rely on us in the future!

August 29, 2018

Great to work with! Very knowledgeable and easy to work with. Made us feel comfortable and helped us smoothly buy our first car. Worked hard to make sure the car had all More

by Alli
Recommend Dealer
Yes
Employees Worked With
Tony Faraos
Aug 29, 2018 -

Griffin Ford responded

Wow, Alli, this feedback is wonderful to hear. Thank you for taking the time to leave it. Griffin strives to deliver just this kind of experience and we appreciate knowing we delivered it to you. Take care and enjoy that new ride!

August 29, 2018

An easy and positive experience. The car buying process here was straightforward. There were no games or go around with them. Everyone was very friendly, and Tony was very flexible wi More

by Fang123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay - from financing , Tony Faraos
Aug 29, 2018 -

Griffin Ford responded

Thank you for your review of your experience at Griffin Ford. We (and Tony!) truly appreciate it. We apologize too for any miscommunication. That certainly was not our goal. Happy though to hear that all worked out for you and you are down the road in your new vehicle. Happy Trails ahead!

August 29, 2018

Steve was a great salesperson Everybody was willing to help and friendly service. Steve explained everything about the overall system and then Melissa took the financial part and e More

by FBoutilier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa, Steve Pipito
Aug 29, 2018 -

Griffin Ford responded

Thank you very much for your compliments of Steve and Melissa! Griffin certainly appreciates it, as we train our staff to deliver an outstanding experience to our guests--and we are so happy that happened for you! We appreciate you taking the time to tell us things went well.

August 28, 2018

Great customer service! We had a great car buying experience. Steve was so helpful, knowledgeable and friendly and financing went quick and smoothly. We will definitely be ba More

by Nicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Horn, Steve Pipito
Aug 28, 2018 -

Griffin Ford responded

Hi Nicki and thank you for your review! Griffin (and Steve) certainly appreciate it. We are so happy to hear your experience met your expectations. And, we would love to help you out in the future any time, when you have vehicle needs. Take care.

August 28, 2018

Smooth and professional From start to finish all phases of purchasing my vehichle went very smooth, it was hassel free from the test drive to the final purchase. My sales per More

by Roomfortools
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
To the C.F.O thank you so very much, Steve Pipito
Aug 28, 2018 -

Griffin Ford responded

Wow! That is great to hear. Thank you for taking the time to leave Griffin your feedback. We certainly appreciate it, as we do customers like you. It was a pleasure serving you. Happy trails!

August 25, 2018

Great Experience - Samm and Steve were Excellent We bought a used minivan from Griffin Ford and working with the people there was easy and efficient. Samm and Steve both were excellent throughout. More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAMM THOMAS, Steve Pipito
Aug 28, 2018 -

Griffin Ford responded

Oh, Griffin is so thrilled to hear you were happy with your experience at our dealership. We all strive to deliver great customer service and Samm and Steve will be glad to read your review. Thank you for taking time to leave us your feedback. And, enjoy that new ride!

August 25, 2018

Steve was a pleasure to work with on buying my vehicle Great friendly staff nice sales and got out fairly fast got a good deal and sales person was waiting on me to arrive financial services were friendly More

by Jeff123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pipito
Aug 28, 2018 -

Griffin Ford responded

Hi Jeff: Thank you for leaving Griffin (and Steve) this feedback. We're thrilled you were happy with your experience at our dealership and appreciate the time you took to tell us. Enjoy that new ride and let us know if we can serve you in any way in the future.

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