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Griffin Ford

Waukesha, WI

4.7
1,841 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,841 reviews

September 02, 2018

Bought used car I did not feel rushed... The safe was super friendly... The man selling us the car (Tony) was patient and answered all my questions... The finance lad More

by Sch45midt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Sep 04, 2018 -

Griffin Ford responded

Thank you very much for your kind review of Griffin and our staff. We all certainly appreciate it as we strive for 100% customer satisfaction. It was a real pleasure to help you with your vehicle needs and we trust you will rely on us in the future!

August 29, 2018

Great to work with! Very knowledgeable and easy to work with. Made us feel comfortable and helped us smoothly buy our first car. Worked hard to make sure the car had all More

by Alli
Recommend Dealer
Yes
Employees Worked With
Tony Faraos
Aug 29, 2018 -

Griffin Ford responded

Wow, Alli, this feedback is wonderful to hear. Thank you for taking the time to leave it. Griffin strives to deliver just this kind of experience and we appreciate knowing we delivered it to you. Take care and enjoy that new ride!

August 29, 2018

An easy and positive experience. The car buying process here was straightforward. There were no games or go around with them. Everyone was very friendly, and Tony was very flexible wi More

by Fang123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay - from financing , Tony Faraos
Aug 29, 2018 -

Griffin Ford responded

Thank you for your review of your experience at Griffin Ford. We (and Tony!) truly appreciate it. We apologize too for any miscommunication. That certainly was not our goal. Happy though to hear that all worked out for you and you are down the road in your new vehicle. Happy Trails ahead!

August 29, 2018

Steve was a great salesperson Everybody was willing to help and friendly service. Steve explained everything about the overall system and then Melissa took the financial part and e More

by FBoutilier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa, Steve Pipito
Aug 29, 2018 -

Griffin Ford responded

Thank you very much for your compliments of Steve and Melissa! Griffin certainly appreciates it, as we train our staff to deliver an outstanding experience to our guests--and we are so happy that happened for you! We appreciate you taking the time to tell us things went well.

August 28, 2018

Great customer service! We had a great car buying experience. Steve was so helpful, knowledgeable and friendly and financing went quick and smoothly. We will definitely be ba More

by Nicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Horn, Steve Pipito
Aug 28, 2018 -

Griffin Ford responded

Hi Nicki and thank you for your review! Griffin (and Steve) certainly appreciate it. We are so happy to hear your experience met your expectations. And, we would love to help you out in the future any time, when you have vehicle needs. Take care.

August 28, 2018

Smooth and professional From start to finish all phases of purchasing my vehichle went very smooth, it was hassel free from the test drive to the final purchase. My sales per More

by Roomfortools
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
To the C.F.O thank you so very much, Steve Pipito
Aug 28, 2018 -

Griffin Ford responded

Wow! That is great to hear. Thank you for taking the time to leave Griffin your feedback. We certainly appreciate it, as we do customers like you. It was a pleasure serving you. Happy trails!

August 25, 2018

Great Experience - Samm and Steve were Excellent We bought a used minivan from Griffin Ford and working with the people there was easy and efficient. Samm and Steve both were excellent throughout. More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAMM THOMAS, Steve Pipito
Aug 28, 2018 -

Griffin Ford responded

Oh, Griffin is so thrilled to hear you were happy with your experience at our dealership. We all strive to deliver great customer service and Samm and Steve will be glad to read your review. Thank you for taking time to leave us your feedback. And, enjoy that new ride!

August 25, 2018

Steve was a pleasure to work with on buying my vehicle Great friendly staff nice sales and got out fairly fast got a good deal and sales person was waiting on me to arrive financial services were friendly More

by Jeff123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pipito
Aug 28, 2018 -

Griffin Ford responded

Hi Jeff: Thank you for leaving Griffin (and Steve) this feedback. We're thrilled you were happy with your experience at our dealership and appreciate the time you took to tell us. Enjoy that new ride and let us know if we can serve you in any way in the future.

August 24, 2018

Best car buying experience to date My wife and I just purchased not 1 but 2 used cars from Tony. I found a couple of F150's to test drive and Tony set me up. This was a different sale More

by A power fisherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mellisa johnson, Tony Miller
August 23, 2018

Trust Awesome experience very happy with the purchase the sales team was awesome I would definitely recommend them to any friends and family kind honest an More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Genero, Loren Sweeney, Steve Pipito
Aug 28, 2018 -

Griffin Ford responded

Hi Joe: And, thank you for your kind words. Griffin certainly appreciates hearing from customers like you, who enjoyed their experience with our dealership. It was a pleasure to serve you and we look forward to having an opportunity to do so again.

Aug 28, 2018 -

Griffin Ford responded

Thank you, Joe, for taking the time to leave Griffin your feedback. We strive to deliver the best customer experience and appreciate the time it took to leave your comments. We wish you all the best with your new vehicle and urge you to let us know if you need anything at all in the future.

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