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Griffin Ford

Waukesha, WI

4.7
1,841 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,841 reviews

October 02, 2018

Ford Fusion Purchase Excellent selection of well maintained vehicles to choose from. Sales rep Mark is friendly and knowledgeable. Entire dealership staff were outgoing More

by Fusion1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Desavo, Mark Linsmeier, Samm Thomas
Oct 02, 2018 -

Griffin Ford responded

Thank you for taking the time to leave us this great feedback. Griffin certainly values it, as does our staff! We love what we do and are glad to hear our customers feel that. Much appreciated!

October 01, 2018

The right car, the right deal, the perfect experience. Nick, I would like to thank you for making the purchasing of our new/used 2014 Ford Edge a very pleasurable experience. Your professionalism and eager More

by Kobart12319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil - finance manager, Nick Griffin
Oct 01, 2018 -

Griffin Ford responded

Well, thank you very much for your kind words. Griffin (and Nick) really appreciate them! Our entire staff is so pleased to hear that you were happy with your visit. We strive to deliver just the type of experience you had at our dealership. Good luck down the road and please let us know if we can do anything in the future to help.

October 01, 2018

Purchase of a used car Tony was helpful, however failed to inform me there is no spare tire for my automobile. We asked the question regarding the Hybrid going up or down m More

by Bunnybarb25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Faraos
Oct 01, 2018 -

Griffin Ford responded

Thank you for your review. Griffin and our staff certainly appreciate your taking the time to leave us this feedback. We strive to deliver a better customer experience and your comments should help us with continuous improvement. We wish you well with your new vehicle.

September 29, 2018

Best Salesman!! Nick is a super salesman. Very knowledgeable and accommodating. He patiently answered all our questions and supplied info that we needed. We will More

by Toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Oct 01, 2018 -

Griffin Ford responded

Hi Toni and thank you for this feedback! Griffin (and Nick) certainly appreciate it. We are here to serve and are happy you gave us the chance to earn your business. Take care with that new vehicle and enjoy the roads ahead!

September 27, 2018

Great experience The service I received at Griffen Ford from Steve was great. From the communication after finding a vehicle online, through the sales process, everyth More

by Gopackgo5523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pipito, Samm Thomas
Sep 27, 2018 -

Griffin Ford responded

Thank you very much for your kind words! Griffin (and Steve) certainly appreciate them. We value your business and your feedback. Go Pack Go!

September 25, 2018

Great vehicle selection & wonder customer service! Tony Faraos helped me every step of the way to finding the vehicle that best fit by needs, wants and budget. He is super knowledgeable on all makes & More

by Nat84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia, Anton Lak, Tony Faraos
Sep 25, 2018 -

Griffin Ford responded

That is do great to hear! We're so happy you received the service you expected on your visit to Griffin. Thank you for leaving us this feedback as it inspires us to keep on doing what we're doing! Take care on the roads ahead.

September 24, 2018

New Explorer Purchase I went into Griffin Ford with the expectation to test drive an explorer and check out other dealerships and makes as well. Luke greeted me and was ex More

by neurorep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Alva
Sep 24, 2018 -

Griffin Ford responded

Thank you for your kind words! Griffin (and Luke) certainly appreciate them. We strive to deliver excellent customer service and are always please to hear we delivered. Take care down the road and enjoy your new ride!

September 22, 2018

Excellent sales man Tony was great through my whole car buying process. He followed up with me to let me know that Griffin had some new trucks i hadn't seen and we were a More

by Ej
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller, Anton Lak, Samm Thomas
Sep 24, 2018 -

Griffin Ford responded

Hi Edward: Thank you for your kind words. We are so happy to hear Tony's follow-up benefited you! Griffin certainly appreciates your loyal business and the opportunity to serve you.

September 22, 2018

Wonderful Amazing people, wonderful experience! All seem eager to help with whatever you need. If your looking for a car and want a wonderful experience you can More

by cj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Sep 24, 2018 -

Griffin Ford responded

Thank you, cj, for your kind words! Griffin (and Tony) certainly appreciate them. We strive to deliver excellent customer service and are always please to hear we delivered. Take care down the road and enjoy your new ride!

September 21, 2018

Great experience Mark was very helpful and personable. Samm did a great job of explaining everything to me. Overall a great experience. I will be back in the future. More

by Dleb31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Linsmeier, Samm Thomas
Sep 21, 2018 -

Griffin Ford responded

Griffin and our staff appreciate your feedback on your experience at our dealership. We're happy to hear you were pleased. Take care and let us know when we can be of service again.

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