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Griffin Ford

Waukesha, WI

4.7
1,841 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,841 reviews

November 08, 2018

Great Experience with Luke - sold us two vehicles! My wife and I went to Griffin planning to replace our leased 2016 Explorer Sport with a newer Explorer. Luke approached us and was immediately polite, More

by nwolff04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Alva, Samm Thomas
Nov 08, 2018 -

Griffin Ford responded

Thank you for your very kind comments on Luke and your experience at Griffin. We all certainly appreciate them. The dealership trains our personnel to be a resource to our guests--thus, Luke's knowledge about the product!. And, Griffin is known to assist, not be pushy! So, we are really glad to read your review and see that reaffirmed. Take care.

November 08, 2018

Good salesman I was pleased with my experience at ford. The salesman and staff were kind to me and the salesman i worked with was a good guy. More

by Antonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Nov 08, 2018 -

Griffin Ford responded

Thank you for your kind review. Griffin and our staff certainly appreciate it. We hope we may be of service to you in the future. Take care.

November 08, 2018

Great experience Nick was great to work with. I wasn’t looking forward to buying a new car but Nick didn’t pressure me in to anything. Overall it was a nice, relaxed More

by Jeepgrl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil in finance, Nick Griffin
November 05, 2018

First time F150 Buyer Luke did an excellent job assisting me with my first purchase of a Ford Truck - from initial education of the Ford offerings to closing the sale on th More

by F150 Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordyn Magpoc, Luke Alva
Nov 05, 2018 -

Griffin Ford responded

Oh, that is wonderful to hear! Thank you for sharing and making our day. We strive to deliver an excellent customer experience for all our guests. And, we are so pleased you felt that. Take care.

November 04, 2018

I Had an Amazing Experience! Nick was a very friendly salesman. He offered alot of insights on finding the right vehicle. He was easy to work with during the purchasing process an More

by langtimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Nov 05, 2018 -

Griffin Ford responded

Griffin and our staff are truly thankful for customers like you! Your kinds words are appreciated. We are so happy we were able to help you with your vehicle needs. Enjoy your new ride and let us know if we can be of service in the future.

Nov 05, 2018 -

Griffin Ford responded

Griffin (and Nick) are truly thankful for customers like you! Your kinds words are appreciated. We are happy we were able to assist with your vehicle needs. And, we appreciate the recommendation!

November 04, 2018

Quick and painless Very knowledgeable salesman I came in knowing what I wanted to spend and knew the car I wanted and he worked with me to make the deal work I also foun More

by DDUXSTAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The wonderful woman in the finance and warranty dept , Dave Nutt
Nov 05, 2018 -

Griffin Ford responded

Griffin (and Dave) are truly thankful for customers like you! Your kinds words are appreciated. We were happy to assist in your new vehicle search and would love to help anyone you recommend to us. Enjoy your new vehicle and let us know if we can be of service in the future.

November 02, 2018

Easy and fast car buying Tony Miller was very helpful in my car buying experience from start to finish. I will definitely recommend him to friends and family car shopping in t More

by Ksime1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Nov 02, 2018 -

Griffin Ford responded

Thank you for your review of your experience at Griffin with Tony. Our entire dealership staff truly appreciates it. We strive to deliver delighted customers every day and are so please to hear you felt this. Take care on the roads ahead with your beautiful new vehicle!

November 02, 2018

Great Experience I found the truck I’d been looking for and Tony made it simple to get the deal done. I flew into Milwaukee, they picked me up from the airport, Doug w More

by 13ford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver- Doug. Finance - Phillip, Tony Miller
Nov 05, 2018 -

Griffin Ford responded

Griffin and our staff are truly thankful for customers like you! Your kinds words are appreciated. We are so happy we were able to help you with your vehicle needs. And, that you took the long drive to find us...and it was worth it! Enjoy your new ride and let us know if we can be of service in the future.

November 01, 2018

Wonderful experience Tony was great he worked with me over the course of four weeks to find the right car and then came in on his day off to finalize the sale and be sure More

by wargie3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Nov 02, 2018 -

Griffin Ford responded

Many thanks for your kind review and shout out to our staff. Griffin certainly appreciates it! Tony values your recommendation of his services. And, our entire dealership benefits from your comments. Take care.

November 01, 2018

GREAT Buying Experience My truck buying experience at Griffin was excellent. Would highly recommend this dealership for 3 main reasons: good vehicle selection, fast buying pr More

by zgreen33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pipito
Nov 02, 2018 -

Griffin Ford responded

Thank you very much for your thorough recounting of your experience buying from Griffin in Waukesha. We truly appreciate it. Our staff strives to deliver a delighted customer every time and are so pleased to hear things worked that way for you. Take care.

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