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Griffin Ford

Waukesha, WI

4.7
1,841 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,841 reviews

December 29, 2018

Honest Team The Griffin Team was honest from day one. I'm a tough buyer and the Griffin team did a good job understanding what I was looking for. They didn't pres More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Stuckemeyer, Tony Faraos
Dec 31, 2018 -

Griffin Ford responded

Thank you for saying so! We really appreciate the acknowledgment of our philosophy on treating the customers with respect. Take care with your new ride and please let Griffin know if we can do anything else to help.

December 28, 2018

Customer service The best part of me buying a car at Grifen Ford was the great customer service I received. The sales man Mr Tony Miller was very honest & polite. He e More

by Mayarose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Dec 31, 2018 -

Griffin Ford responded

Thank you so much for your kind review of your experience at Griffin. We all really appreciate it, especially Tony! We strive to deliver the very best to our customers and are please to hear you felt that. Take care on the roads ahead and know that we value your recommendation.

December 21, 2018

Best experience hands down. Awesome people to deal with. Very responsive and all ways available to answer my questions. I would reccomend them to all my friends and family. More

by Migmurillo90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller, Samm Thomas
Dec 26, 2018 -

Griffin Ford responded

We are so happy to read your feedback and really appreciate your taking the time to leave it. Griffin Ford strives to deliver an outstanding customer experience and we are thrilled you felt that. We appreciate your recommendation of us to others as well. Take care!

December 11, 2018

Salesman Nick was a friendly and well-informed salesman. After our test drive Nick went over the car bumper to bumper showing me all that the car offered. He e More

by Joejeep4888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin, Samm Thomas
Dec 18, 2018 -

Griffin Ford responded

Thank you for taking the time to review your experience with Nick. Griffin truly appreciates it! Take care over these upcoming cold months and let us know if we can help in any way in the future.

December 09, 2018

New Vehicle Purchase and Recall of another vehicle Luke did an excellent job arranging the sale of a new Explorer and addressing another vehicle issue. He followed through on issues and called back whe More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Alva
Dec 18, 2018 -

Griffin Ford responded

Thank you for taking the time to review your experience with Luke and Griffin. We both really appreciate it! We were happy to earn your business and your satisfaction when you returned. Take care and let us know if we can help in any way in the future.

December 08, 2018

I had a great experience! I just purchased a truck from Griffin Ford dealership in Waukesha. The sales person Luke was very helpful and knowledgeable, I highly recommend checki More

by Marius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Alva
December 04, 2018

2018 Ford-F150 The customer service from Griffin Ford of Waukesha is fantastic. All sales personnel were helpful from greeting me on the lot to helping me into the b More

by Ed Lu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa in finance, Luke Alva
Dec 07, 2018 -

Griffin Ford responded

We are so thrilled to hear you were pleased with our entire staff at Griffin. Thank you for this feedback. May we wish you all the best with your new truck on the roads ahead too!

December 02, 2018

Great experience We had the best salesman in Louie. He worked with us to find the perfect truck and a fair trade. I would highly recommend working with this team again More

by McQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil, Louie Holguin
Dec 07, 2018 -

Griffin Ford responded

Oh, that is wonderful to hear. Griffin (and Louie) appreciate your kind words. We were thrilled to be given the opportunity to work with you and are thankful for your kind words. Take care.

November 27, 2018

long distance car purchase. I would wholeheartedly recommend Griffin Ford to friends and family. From day one they took excellent care of me and gave me all the help needed to ma More

by ruizrey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Nov 29, 2018 -

Griffin Ford responded

Thank you very much for saying so! We are so thrilled to hear that. Our entire staff (and especially Tony) strive to deliver just such an experience to our guests. We wish you all the best on the roads ahead with your new vehicle. And, let us know if we can serve you in any way in the future. Take care.

November 26, 2018

Happy Luke was very helpful. Dealership was very accommodating. Will recommend both to friends. Love the truck and will return for oil changes and any maint More

by Schrammyjoe@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Alva, Samm Thomas
Nov 29, 2018 -

Griffin Ford responded

Wow! You look great in that truck. Thank you for taking the time to leave us your feedback on your experience at Griffin. Our entire staff appreciates it. We wish you all the best on the roads ahead. And, look forward to welcoming you back to the dealership. Take care.

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