Back

Griffin Ford

Waukesha, WI

4.7
1,841 Reviews

1940 E Main St

Waukesha, WI

53186

Directions

By Type

Showing 1,841 reviews

January 26, 2019

Professional and responsive. Nick Griffin was a true professional and was very easy to work with. He was very responsive and gave me the best deal that I could find on my vehicle More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
January 25, 2019

Great service and great cars I went here to check out a focus st. When I got there the car was all set up and ready to be looked at even after we got 6'' of snow. It was very clea More

by Jaspack96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
Jan 29, 2019 -

Griffin Ford responded

Thank you very much for the kind review. We do have a system when the snow flies to keep our service up and running for customers! Griffin appreciates your feedback and wishes you well.

January 17, 2019

Fantastic Experience I was able to schedule an appointment to come in and have my trade evaluated. When I arrived I was immediately helped and provided with several optio More

by ADT94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa, Caitlyn, Anton Lak, Tony Faraos
Jan 21, 2019 -

Griffin Ford responded

We really appreciate your repeat business. Plus, your kind words made our day. Thank you for the feedback and please let us know if we can be of any further service.

January 16, 2019

A great experience! I found the car online and asked to confirm availability and Tony called promptly and I scheduled a test drive the same day. Everything went very smoo More

by Ellscreamah96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Desalvo, Tony Faraos, Samm Thomas
Jan 21, 2019 -

Griffin Ford responded

That is wonderful to hear such feedback. Thank you for taking the time to leave your comments. Griffin works hard to deliver such great customer service. And, we appreciate it when it is recognized. Take care.

January 12, 2019

Amazing Purchase Staff was very friendly and helpful. I had concerns about my purchase but tony was able to help me out. Very nice guy to do business with More

by Isaac Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Faraos
Jan 21, 2019 -

Griffin Ford responded

Thank you, Isaac, for your comments on your experience at Griffin and with Tony. We train our staff to offer the best customer service and are happy to hear you felt that. We appreciate your taking the time to leave us a review and wish you all the best on the roads ahead!

January 09, 2019

Great serivce I bought a Ford Escape for my wife and worked with Nick Griffin. He was very friendly, knowledgeable, and helpful. I will be buying my next vehicle fr More

by jasongini23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Jan 21, 2019 -

Griffin Ford responded

Hi Jason: We appreciate your feedback. Thank you for the kind words as Griffin (and Nick) really value them. Most of all we want you to know we are here to serve you...anytime. Take care.

January 09, 2019

On line shopping I found a vehicle I thought we would like on line. found all of the vehicle specs and a very complete car fax report. Scheduled an appointment to see More

by Escape buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Faraos
Jan 21, 2019 -

Griffin Ford responded

Wow! Thank you for your kind review. Griffin (and Tony) really appreciate it. We strive to deliver an outstanding customer experience and are happy you felt that. Take care on the roads ahead and enjoy your new ride!

January 05, 2019

Awesome experience I bought a 2017 Ford Fusion from Tony. Best salesman I have ever dealt with! Thank you Griffin Ford for giving me the deal that I couldn't get anywher More

by Nehi1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Lak, Tony Faraos
Jan 08, 2019 -

Griffin Ford responded

Hello and thank you for your kind review. Griffin (and Tony) really appreciates it. We love to hear we over delivered in our care, and delighted our customer. It really makes our day. Take care with your new vehicle and let us know if we can be of any further service.

January 04, 2019

Great selection and prices. Good valuation of my trade. This has changed my opinion of the car buying experience which I previously hated. What I thought would be a long negotiation was fast and respectful More

by SeanBJones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller, Samm Thomas
Jan 21, 2019 -

Griffin Ford responded

Thank you very much for acknowledging the great experience you had at Griffin Ford. We really appreciate it (as does Tony!) Please know we value your business and would welcome you back to the dealership anytime!

January 03, 2019

Great Customer Care I returned to this dealer for the second time. As far as the car buying process goes they make it as seamless as possible. Tony Miller gave me a great More

by SHOman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip, Tony Miller
Jan 08, 2019 -

Griffin Ford responded

Thank you for your kind review. We are excited for you too! Griffin (and Tony) appreciate your business and the opportunities you have given us. It delights us to hear you were delighted again. Take care.

...
147
...