Back

Griffin Ford

Waukesha, WI

4.7
1,841 Reviews

1940 E Main St

Waukesha, WI

53186

Directions

By Type

Showing 1,841 reviews

March 08, 2019

He really worked with me and took his time. Nothing but good Took a lil time but it was worth it. He really did everything he could. Really nice guy. And I love my car. I appreciate everything More

by Sierra24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Faraos
Mar 08, 2019 -

Griffin Ford responded

Thank you, Seirra24! Griffin (and Tony) really appreciate hearing this feedback. We wish you all the best with your new vehicle. Take care!

March 08, 2019

Great place to buy a vehicle! Dave and Melissa were so knowledgeable and terrific to work with. They made the buying process so simple and relaxing. I will definitely spread the wo More

by bigmamasue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnso , Dave Nutt
Mar 08, 2019 -

Griffin Ford responded

Thank you for this great review! Griffin (and Dave and Melissa) truly appreciate it. We are so happy to hear that you were happy! Take care on the roads ahead.

March 06, 2019

Great used car buying experience I traded in my Ford Edge for a newer used car. The Edge had a broken side mirror. I called the service department and was told they could not get me i More

by JS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Mar 08, 2019 -

Griffin Ford responded

Thank you for the great retelling of your car buying experience with Nick and Griffin. We really love hearing this type of feedback. It looks like Nick checked all the boxes in delivering outstanding customer service. At the same time, Griffin apologizes for the delay in our service department. We have been very busy and are considering extending our service hours to meet our customer's expectations. Griffin appreciates your comments. Take care with that new Lincoln on the roads ahead!

March 05, 2019

Great experience to get exactly what we wanted! Luke is a very straight forward young man who took the time to listen and search inventory until we found exactly the vehicle we wanted. He then got t More

by Gordo282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Alva
Mar 08, 2019 -

Griffin Ford responded

Thank you for these comments about your experience at Griffin and with Luke. We all work hard to deliver the best customer service. Your taking the time to leave us some feedback is truly appreciated. Take care.

March 04, 2019

Nice people Everyone we dealt with was nice, polite, and friendly. I would buy a car from Griffin again. Tony, our used car salesman, was a joy to work with. More

by Buyer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Mar 08, 2019 -

Griffin Ford responded

Thank you for your kind words and your business! Griffin realizes you have a number of choices when it comes to buying a vehicle. We really appreciate you giving us a chance. Please let us know if we can do any more. Take care.

March 02, 2019

Professional and helpful Great place to go. Professional and courteous. I recommend this dealership. Way better than other places I have gone, where they are rude and inconsid More

by Heikbrad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller, Samm Thomas
Mar 08, 2019 -

Griffin Ford responded

Thank you for your feedback. Griffin and our entire staff love hearing we delivered a satisfied customer! Take care and please know we appreciate your business and your recommendation.

March 01, 2019

Used car purchase The service was excellent and the staff was friendly. Ideas suprised6by how quickly they were able to complete the d. I will definitely buy from agai More

by essomatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Mar 08, 2019 -

Griffin Ford responded

Griffin is so pleased to hear you were happy! We have refined our processes to move the customer thru our dealership as quickly and efficiently as possible. We so appreciate you taking the time to leave us this feedback! Thank you.

February 28, 2019

Friendly Everyone was very pleasant and welcoming even though it was after hours. Everything went smoothly and we were in and out very quickly. Our salesman wa More

by JeniLin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin
Mar 08, 2019 -

Griffin Ford responded

Thank you for your review! Griffin truly appreciates it. We are so happy things went so perfectly and we would welcome you back anytime. Take care.

February 21, 2019

2017 Police Interceptor Due to 2019 Police Interceptor shortages, we worked with Griffin Ford who had acquired new surplus 2017's. They were responsive to our needs by initi More

by Chief 1401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Feb 24, 2019 -

Griffin Ford responded

Hi Chief: Thank you for taking the time to leave us this review. Griffin Ford really values your feedback, and your business! We were happy to help so please let us know if we can be of any further service to you in the future. Take care.

February 16, 2019

Fast and Pressure free. Went to Griffin to look at a used BMW. Was promptly greeted by Dave Nutt. He quickly brought the vehicle around and I was allowed to test drive it wit More

by Hackman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Lak, Dave Nutt
Feb 21, 2019 -

Griffin Ford responded

Thank you for your report of your experience at Griffin Ford. We really appreciate your detail. It helps future customers understand the process we embrace at our dealership: to listen and help the guests move through the purchase as easily and quickly as possible. Please let us know if we can offer any further assistance to you. Take care.

...
145
...