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Griffin Ford

Waukesha, WI

4.7
1,841 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,841 reviews

March 26, 2019

Professional and inviting Griffin Ford was very inviting and professional from the moment you step in the door. Their staff is welcoming and kind. They are a no funny business More

by Rhettwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Linsmeier
Mar 29, 2019 -

Griffin Ford responded

Hi Rhett: Thank you for this feedback. Our entire dealership truly appreciates it! We strive to be transparent and upfront with all our customers. Griffin appreciates your acknowledgment!

March 23, 2019

First car buyer, easy and informative experience I went here to buy my first car. Alex and Phil answer all the questions I had (which were many) and very clear throughout the entire process. I would More

by apayant17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil DeSalvo, Alex Griffin
Mar 29, 2019 -

Griffin Ford responded

Thank you for choosing Griffin Ford for your first car buying experience! We love that we delivered all the information you needed to make your decision. Take care on the roads ahead with that new vehicle and please know we are here for you!

March 19, 2019

Very Pleasant experience leasing new truck ! Alex was very courteous, respectful and very helpful. We told him exactly what we wanted and he took care of everything for us. It was really a good e More

by Shar2@cooney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa in finance, Alex Griffin
Mar 23, 2019 -

Griffin Ford responded

Thank you very much for this feedback. We really appreciate hearing it. Alex will be thrilled! We are so happy things went well and are glad you can recommend Griffin to others. Take care.

March 19, 2019

Nice knowledgeable people. Nice people. They knew their stuff. Not pretentious or condescending. Good handshakes, very important. Coffee, soda, water and snacks while waiting. O More

by Fritoman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Mar 23, 2019 -

Griffin Ford responded

Thank you for saying so! Griffin Ford loves to hear this. We train our staff to deliver outstanding customer service. And, we are so glad you felt that!

March 18, 2019

It was great They did an excellent job getting me my dream vehicle, they were fast and they worked with me to get the price I wanted. I'm very grateful! More

by Dallas16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Faraos
Mar 23, 2019 -

Griffin Ford responded

Sounds like we hit all the right buttons! Thank you very much for this feedback. Griffin is truly thankful. Take care in your new vehicle and please let us know if we can help in any way in the future.

March 16, 2019

Buying a used car I wanted to thank Nick for making this experience easy as possible. He was very upfront and honest about the car and process. I would strongly recomme More

by Tj_berlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Mar 23, 2019 -

Griffin Ford responded

Thank you! Nick is really an asset to Griffin Ford. We certainly appreciate your taking the time to leave us your comments. Take care.

March 15, 2019

Great experience This was my second car that I bought from Griffin Ford and just like the first purchase, the experiebce was great. From working with Mark who knew wh More

by DJB5621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve A from service , Mark Linsmeier, Samm Thomas
Mar 22, 2019 -

Griffin Ford responded

Thank you very much for this feedback. We love hearing how our team did and you certainly delivered! Please know if was a pleasure for Griffin to serve you and we would welcome you back anytime.

March 15, 2019

Wonderful experience Dave and Chris were AMAZING. They were extremely helpful with all aspects of our experience. Dave is a great salesman. He is truthful, honest, down to More

by Fonzee
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in finance, Dave Nutt
Mar 22, 2019 -

Griffin Ford responded

Thank you for your very kind words about your experience at Griffin Ford. We love hearing this! Take care on the roads ahead with your new vehicle and please let us know if we can do any more.

March 13, 2019

New used vehicle Tony my sales guy and the rest of your staff were very polite and easy to work with. I respect their honesty and courtesy to myself and fiance. Tony p More

by 720scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Entire staff, Tony Faraos
Mar 13, 2019 -

Griffin Ford responded

Thank you Scott, to you and your fiance! Griffin is so pleased to welcome you back to the dealership. We are happy all went well. Tony appreciates the feedback too. Take care with that new ride!

March 11, 2019

Respectful, responsive, and reasonable In searching for a new car I probably talked with 15 dealerships. Almost all had cliched sales pitches that showed a lack of respect for a buyers time More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Mar 13, 2019 -

Griffin Ford responded

Hello Matt and thank you for this feedback. We know Nick really values it. And, it makes Griffin feel great that we are delivering on our promise for top-notch customer service. We appreciate you coming from so far too! Take care.

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