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Griffin Ford

Waukesha, WI

4.7
1,841 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,841 reviews

April 29, 2019

Great customer service I knew what car I was looking for and I wasn't disappointed in the customer service and willingness to help me find the right fit. Dave was willing to More

by Newtoford
Recommend Dealer
Yes
Employees Worked With
Dave Nutt
Apr 30, 2019 -

Griffin Ford responded

Hello and welcome to Ford! Griffin and our entire staff (including Dave and Alex) are so pleased you were happy with your experience. Enjoy that new ride and please let us know if we can serve you again. Take care.

April 26, 2019

We expected a good experiance, we got a great one! Saying that the Griffin staff was professional sounds sterile, but they are professional but not sterile, The actual feeling we came away with is that More

by tworetiredsnowbirds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Pavlovich
Apr 29, 2019 -

Griffin Ford responded

Hello: Yes! We love what we do at Griffin Ford in Waukesha--and apparently it shows. Glen really appreciates your feedback, as do we! We hope you love your new vehicle and want to invite you back to see us any time you need assistance. Griffin is here to serve! Take care on the roads ahead!

April 26, 2019

Straight forward folks! I had the most straight forward gentlemen take care of my needs with a vehicle. I informed them of what my personal budget was and they stayed spot on More

by Smiles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lang, Dave Nutt
Apr 29, 2019 -

Griffin Ford responded

We are so happy to hear you are happy with Griffin Ford and our personnel! We train everyone to listen closely and deliver the BEST experience to our customers. So glad you felt that! Take care and enjoy your new vehicle!

April 22, 2019

Very pleasant and satisfying experience. I had been researching vehicles online for weeks. I found one that interested me at Griffin and came up to do a test drive and see about other option More

by JSchultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Pavlovich
Apr 22, 2019 -

Griffin Ford responded

Hello and thank you for this feedback! Griffin Ford certainly appreciates it, as does Glen. We are thrilled to hear our dealership was the place that finally helped conclude your search for a new vehicle! And, you found one for your daughter here!!! We do have an excellent inventory of quality pre-owned vehicles, to meet any budget. So, please know we appreciate your business and kind words.

April 21, 2019

Awesome Had an awesome experience with Luke ! Quick visit, talk and I was off in a different vehicle in less than 24 hours. I would Definitely come back and More

by rmdias82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Alva
Apr 22, 2019 -

Griffin Ford responded

Thank you for this feedback. Griffin Ford likes to hear that we listened to your needs and responded to get you back on the road quickly. Luke also appreciates the shout out! Take care.

April 20, 2019

Amazing Had an amazing experience with Nick today! Quick and easy visit today and I was off in a different vehicle. I would Definatly come back More

by Jdobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Apr 22, 2019 -

Griffin Ford responded

Thank you for your feedback on your experience at our dealership with our staff member, Nick! We love hearing that we delivered on our commitment to excellent customer service. So happy to hear you got on the road again quickly, in a new vehicle from Griffin! Please let us know if we can do any more.

April 18, 2019

Wonderful Glen was very helpful and great to work with. We appreciate . Melissa was very nice. Made our buying experience nice. Will tell our friends. To use Gr More

by Dale Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samm Thomas, Glen Pavlovich
Apr 18, 2019 -

Griffin Ford responded

Hi: Thank you very much for the kind call outs to our staff members. They will be thrilled as we all strive to deliver the BEST customer service. And, Griffin Ford appreciates your recommendation of our services to others. Take care!

April 18, 2019

New truck / New dealership I've worked with mulitple dealerships and mutlitple sales people over the years, Glen Pavlovich was among some of the best. Good attention detail and More

by Viper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Pavlovich
Apr 18, 2019 -

Griffin Ford responded

Oh, Glen will be thrilled to hear this! Griffin Ford trains our staff to be efficient and conscious of our customer's time. We are glad you felt this. Take care and thank you again for your business.

April 18, 2019

Left happy Came for a new car, left with a used one. Very Happy. When we realized a new car was not feasible our salesman showed us a quality, like new, used one More

by jstreh
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Pavlovich
Apr 18, 2019 -

Griffin Ford responded

Thank you for your great review of our services. Yes, Griffin Ford also stocks an unbelievably number of pre-owned vehicles, in all price ranges. We are so happy to have been a help to you and hope to see you again. Take care!

April 18, 2019

Pleasant experience I can highly recommend Griffin Ford and Glen Pavlovich. Glen is an excellent sales consultant. Low key and very knowledgeable about Ford vehicles. We More

by Raybmke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Pavlovich
Apr 18, 2019 -

Griffin Ford responded

Well, thank you! Griffin (and Glen) certainly appreciate your kind words. We love to deliver satisfied customers and are happy to hear we were successful with you! Take care and please let us know if we can do any more for you!

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