Griffin Ford
Waukesha, WI
Filter Reviews by Keyword
By Type
Showing 1,841 reviews
Great customer service I knew what car I was looking for and I wasn't disappointed in the customer service and willingness to help me find the right fit. Dave was willing to I knew what car I was looking for and I wasn't disappointed in the customer service and willingness to help me find the right fit. Dave was willing to work with me to stay in my budget and find the perfect car! I would definitly come back to work with Dave and Alex! More
We expected a good experiance, we got a great one! Saying that the Griffin staff was professional sounds sterile, but they are professional but not sterile, The actual feeling we came away with is that Saying that the Griffin staff was professional sounds sterile, but they are professional but not sterile, The actual feeling we came away with is that everyone we met treated us with respect and were friendly and engaged with us without giving the feeling that their interest in our satisfaction was forced behavior. We knew we wanted an Edge to replace our Escape and started out the process in the Used Car area. Within 15 minutes we were seated with Glen Pavlovich in New Cars exploring the features of the new Edge. Within two hours we had selected an SUV. After a test ride, the first decision was the color made by actually seeing cars, not small dots in a brochure. Next was the options available. We wanted all the new safety features and ended up selecting an Edge Titanium. We picked our Edge up the next day. Glen was great through the entire process, but he really made the A+ grade as he walked us through how to use the features of the Edge at delivery. He was as happy to show us the Edge as we were to be sitting in it at delivery. Everyone we met from our being greeted at the door through delivery receives high marks for making our Edge buying experience GREAT. More
Straight forward folks! I had the most straight forward gentlemen take care of my needs with a vehicle. I informed them of what my personal budget was and they stayed spot on I had the most straight forward gentlemen take care of my needs with a vehicle. I informed them of what my personal budget was and they stayed spot on! Dave Nutt took time with me until I made my decision and Greg Lang worked with me on the financing. I'm extremely impressed with the service from these gentlemen. I have never had the satisfaction from any other vehicle deal in my life! These guys are awesome! Thank y'all so much!!! More
Very pleasant and satisfying experience. I had been researching vehicles online for weeks. I found one that interested me at Griffin and came up to do a test drive and see about other option I had been researching vehicles online for weeks. I found one that interested me at Griffin and came up to do a test drive and see about other options. Glenn took us out to get us familiar with the truck first. He showed me all the amenities and answered any questions I had. I felt that was a huge help! We came back the next day and bought it! Not only that - but we left with a used vehicle for our daughter. Everyone was very nice and it was very easy and pleasant experience! Thank you!! More
Awesome Had an awesome experience with Luke ! Quick visit, talk and I was off in a different vehicle in less than 24 hours. I would Definitely come back and Had an awesome experience with Luke ! Quick visit, talk and I was off in a different vehicle in less than 24 hours. I would Definitely come back and recommended. More
Amazing Had an amazing experience with Nick today! Quick and easy visit today and I was off in a different vehicle. I would Definatly come back Had an amazing experience with Nick today! Quick and easy visit today and I was off in a different vehicle. I would Definatly come back More
Wonderful Glen was very helpful and great to work with. We appreciate . Melissa was very nice. Made our buying experience nice. Will tell our friends. To use Gr Glen was very helpful and great to work with. We appreciate . Melissa was very nice. Made our buying experience nice. Will tell our friends. To use Griffin . More
New truck / New dealership I've worked with mulitple dealerships and mutlitple sales people over the years, Glen Pavlovich was among some of the best. Good attention detail and I've worked with mulitple dealerships and mutlitple sales people over the years, Glen Pavlovich was among some of the best. Good attention detail and excellent at returning calls and texts in quick order. I would definately recommend Glen and will be working with him again in the near future. More
Left happy Came for a new car, left with a used one. Very Happy. When we realized a new car was not feasible our salesman showed us a quality, like new, used one Came for a new car, left with a used one. Very Happy. When we realized a new car was not feasible our salesman showed us a quality, like new, used one that fit us perfectly. More
Pleasant experience I can highly recommend Griffin Ford and Glen Pavlovich. Glen is an excellent sales consultant. Low key and very knowledgeable about Ford vehicles. We I can highly recommend Griffin Ford and Glen Pavlovich. Glen is an excellent sales consultant. Low key and very knowledgeable about Ford vehicles. We never felt rushed or pressured during the purchase process. All of the Griffin personnel we dealt with were great. We wouldn’t hesitate to do business with Griffin Ford and Glen Pavlovich again. More