Griffin Ford

The people are professional, knowledeable, friendly. The people were professional, friendly, & informed. This is the 2nd new vehicle we have purchase from the Griffin. We have also suggested others sto The people were professional, friendly, & informed. This is the 2nd new vehicle we have purchase from the Griffin. We have also suggested others stop by a shop. Jay Hargraeves More

Awesome experience All around. Kip, Frank, Phil. Awesome sales rep in Frank, as well as Kip. The loan officer Phil was also phenomenal. Very satisfied with my leasing experience this time around. T Awesome sales rep in Frank, as well as Kip. The loan officer Phil was also phenomenal. Very satisfied with my leasing experience this time around. They all did amazing at getting me a vehicle I like, without pressures at any time, and explained things fully. Would recommend All three of these Griffin employees to anyone I know. Thank you More

used car purchase The people I dealt with really helped in securing this car. After months of getting Carfax reports I finally got the car I wanted, at the price I want The people I dealt with really helped in securing this car. After months of getting Carfax reports I finally got the car I wanted, at the price I wanted, and too boot it was less than a mile away. They really didn't have to sell me the car as much as get the price I could afford.{ the waiting area needs a little reading material update} More

Good job My time with Griffin Ford is time well spent. Problems are handled with skill and professionalism. Service is number one, people are helpful and willi My time with Griffin Ford is time well spent. Problems are handled with skill and professionalism. Service is number one, people are helpful and willing to help. More

My salesman was so very nice, & explained everything. I have always had excellent service there! I accidentally got there an hour early, & was told that they would try to get the cat in as soon as possibl I have always had excellent service there! I accidentally got there an hour early, & was told that they would try to get the cat in as soon as possible. They did 45 minutes earlier than my appointment. More

Service Starve A knew I was in a bind due to recent tornados. He was able to assure me and delivery on a promise that I would be provided transportation no Starve A knew I was in a bind due to recent tornados. He was able to assure me and delivery on a promise that I would be provided transportation no matter how long repairs would take. Steve went above and beyond. Thx More

Good Emergency Service My truck broke a tie-rod mid-morning on my day off. The repair shop couldn't guarantee same-day service because the suspension specialist had already My truck broke a tie-rod mid-morning on my day off. The repair shop couldn't guarantee same-day service because the suspension specialist had already left about noon. But they called with the estimate about 2 hours later, and had the truck ready to pick up before 6:00 PM! Good service and accurate estimate made the experience as painless as possible. Definitely would recommend this service center (it is my usual go-to repair shop). More

Sales and service so good I bought 2 new Fords We purchased 2 new Fords from Griffin Ford and Frank Ballendux in a 2 month time frame. Not only are the 2019 Explorer and F150 Lariat great vehicles We purchased 2 new Fords from Griffin Ford and Frank Ballendux in a 2 month time frame. Not only are the 2019 Explorer and F150 Lariat great vehicles for us, the delivery and training were flawless. I have already mastered the upgraded technology....who knew I could receive text messages on my display AND have the digital voice read them to me while I keep my aging eyes on the road? Even Henry Ford couldn’t have imagined power, comfort and technology like this. Seriously, as a member of the over 65 Club, the technology has become pretty easy to master and very intuitive. When I got confused, all I needed was to look at one of the Ford video links that are referenced and my questions were cleared up. Frank is very easy to work with and his service guys called me back immediately when I had a question about the key fob.....operator error on my part. I checked pricing at 3-4 dealerships and Griffin was very the best for these vehicles. You can trust these people. More

Professional, friendly service that's reasonably price. Took my vehicle into the shop right in time. Directed me to the spacious, comfy, wifi equipped lounge where TV, reading material, free refreshments Took my vehicle into the shop right in time. Directed me to the spacious, comfy, wifi equipped lounge where TV, reading material, free refreshments and snacks were all available. Had "The Works" package done - synthetic blend oil & filter change, tire rotation, inspection and fluid top offs. They also plugged a slow leaking tire for me. I was in and out in less than an hour. Sadly, I had to return for my lug key. The technician forgot to put it back in my vehicle. I should have double checked before driving home. I called to have it set aside and the Service Advisor gave me a certificate for my next visit. Couldn't be happier. More

Always friendly and understanding The staff, Steve and Jeff especially are always friendly and patient as I try to describe issues with my vehicles. They never discount or doubt any of The staff, Steve and Jeff especially are always friendly and patient as I try to describe issues with my vehicles. They never discount or doubt any of my descriptions and have taken personal time to test drive my vehicle when needed. Thank you Griffin service department! More