
Griffin Ford
Waukesha, WI
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Happy Customer Just bought my truck from Nick Griffin of Griffin Ford. I emailed Nick about a vehicle I was interested in. He emailed me right back. Went in the ne Just bought my truck from Nick Griffin of Griffin Ford. I emailed Nick about a vehicle I was interested in. He emailed me right back. Went in the next morning, test drove it, talked trade-in and price, and BOOM I had just bought my truck ! Nick's no pressure, no hassle, laid back approach was very refreshing compared to other car dealerships. It was a GREAT car buying experience. When the time comes to buy another vehicle, I will be talking to Nick Griffin and you should too !! Love my truck ! More
Went in for an oil change. Also needed some repair to one ti My experience with the Service Department staff has always been remarkable. The Service Advisors are honest and compassionate. The Management staff is My experience with the Service Department staff has always been remarkable. The Service Advisors are honest and compassionate. The Management staff is awesome throughout the dealership. More
Great Service The service manger Jeff did a great job in taking care of my issues and provided me with an awesome new like condition car when I picked it up! Tha The service manger Jeff did a great job in taking care of my issues and provided me with an awesome new like condition car when I picked it up! Thanks Jeff More
Broken wheel lug bolt Snapped a wheel lug bolt when applying factory recommended torque during self performed tire rotation. Needed quick service as heading out of town in Snapped a wheel lug bolt when applying factory recommended torque during self performed tire rotation. Needed quick service as heading out of town in 2 days. Steve in service returned my call in short order and set up appointment for next morning. Matt in service made it happen and called me to confirm completion in approximately 3 hours which was much faster than anticipated. Thank You! More
A good experience I went to Griffin Ford because they have a large budget lot and I needed a budget car. Mark L showed me several cars that would fit my price range an I went to Griffin Ford because they have a large budget lot and I needed a budget car. Mark L showed me several cars that would fit my price range and the number of miles I was hoping for. No pressure, but he did give a bit of advice here and there when asked, which I appreciated. I ended up with a very nice 2011 Ford Fusion. All the employees were very courteous and I am a completely satisfied customer More
Great service Louie did a great job finding trucks that matched my needs. Service was fast simple, and clear. The whole process felt almost too easy. Thanks and ke Louie did a great job finding trucks that matched my needs. Service was fast simple, and clear. The whole process felt almost too easy. Thanks and keep up the great work! More
Needed a new battery for my Ford Fusion Hybrid. Steve did service on my vehicle. He was excellent! I appreciate that he called me to let me know what was wrong with it and how much it would cost and Steve did service on my vehicle. He was excellent! I appreciate that he called me to let me know what was wrong with it and how much it would cost and how long it would take. I would highly recommend him! More
Service Oriented pers Matthew Mahlik has been servicing my automobiles for along time a true professional Griffin should recognise him as an exceptional service person. Gre Matthew Mahlik has been servicing my automobiles for along time a true professional Griffin should recognise him as an exceptional service person. Great service department More
Great group of people Frank helped us pick out a great vehicle. Frank and Phillip were fantastic and everyone was so friendly and helpful. We will be back. Thank you. Frank helped us pick out a great vehicle. Frank and Phillip were fantastic and everyone was so friendly and helpful. We will be back. Thank you. More
Servuce I am always happy with the service department. However, at my last visit I felt my concerns were being dismissed and I was being rushed out of there. I am always happy with the service department. However, at my last visit I felt my concerns were being dismissed and I was being rushed out of there. More