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Griffin Ford

Waukesha, WI

4.8
1,843 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,843 reviews

August 10, 2019

Happy Customer Just bought my truck from Nick Griffin of Griffin Ford. I emailed Nick about a vehicle I was interested in. He emailed me right back. Went in the ne More

by jeff.hale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris ( he did the paperwork ), Nick Griffin
Aug 14, 2019 -

Griffin Ford responded

Hi Jeff and thank you for this feedback! We love Nick too and are happy to hear you valued his service. Griffin Ford is so pleased to have earned your business and your kind review and recommendation. Take care and we hope you enjoy that truck!

August 09, 2019

Went in for an oil change. Also needed some repair to one ti My experience with the Service Department staff has always been remarkable. The Service Advisors are honest and compassionate. The Management staff is More

by escaoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin, Loren Sweeney, Tony Faraos
Aug 14, 2019 -

Griffin Ford responded

Thank you very much for your kind words and your business! Griffin Ford truly appreciates it. We are so pleased to hear you have returned again and again and want you to know how much you are valued. Take care.

August 09, 2019

Great Service The service manger Jeff did a great job in taking care of my issues and provided me with an awesome new like condition car when I picked it up! Tha More

by JSAZAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff and Matt
Aug 14, 2019 -

Griffin Ford responded

Oh, he will love hearing this! Thank you very much for the shout out to Jeff and for your trust in Griffin Ford for your vehicle's service. We all are so appreciative. Take care and please let us know if we can do any more.

August 09, 2019

Broken wheel lug bolt Snapped a wheel lug bolt when applying factory recommended torque during self performed tire rotation. Needed quick service as heading out of town in More

by Warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve and Matt in service
Aug 14, 2019 -

Griffin Ford responded

We were so happy to save the day for you! Thank you for your trust in Griffin Ford and for this review. We truly appreciate customers like you. And, we hope to see you again!

August 09, 2019

A good experience I went to Griffin Ford because they have a large budget lot and I needed a budget car. Mark L showed me several cars that would fit my price range an More

by SHERLOCKJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Linsmeier
Aug 14, 2019 -

Griffin Ford responded

We love our Budget Lot. The vehicles there and our personnel are especially tuned to the needs of our cutomers. It is truly what sets Griffin Ford apart. Thank you for giving us the opportunity to earn your business. We appreciate you and your review of our service.

August 08, 2019

Great service Louie did a great job finding trucks that matched my needs. Service was fast simple, and clear. The whole process felt almost too easy. Thanks and ke More

by Nick29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Alva, Louie Holguin
Aug 14, 2019 -

Griffin Ford responded

Louie is a real value. Thank you so much for the acknowledgement and your kind review of the services Griffin Ford provided. We appreciate your business and hope you enjoy your new ride. Take care.

August 08, 2019

Needed a new battery for my Ford Fusion Hybrid. Steve did service on my vehicle. He was excellent! I appreciate that he called me to let me know what was wrong with it and how much it would cost and More

by JSHURRAIRMASTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anton Lak
Aug 14, 2019 -

Griffin Ford responded

Thank you very much for this kind review and for your business. Everyone at Griffin Ford appreciates it! We hope all is well and you enjoy these last days of summer in your vehicle. Take care.

August 08, 2019

Service Oriented pers Matthew Mahlik has been servicing my automobiles for along time a true professional Griffin should recognise him as an exceptional service person. Gre More

by KKREGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mahlik, Louie Holguin
Aug 14, 2019 -

Griffin Ford responded

We do! Thank you very much for your kind words about Matt and Griffin Ford. We value your review and your business and look forward to serving you again. Take care.

August 07, 2019

Great group of people Frank helped us pick out a great vehicle. Frank and Phillip were fantastic and everyone was so friendly and helpful. We will be back. Thank you. More

by Sentralady
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phillip , Frank Ballendux
Aug 14, 2019 -

Griffin Ford responded

We love hearing this type of feedback. Please know our staff truly appreciates your taking the time to leave your comments. We value your business and look forward to when we can serve you again!

August 07, 2019

Servuce I am always happy with the service department. However, at my last visit I felt my concerns were being dismissed and I was being rushed out of there. More

by LANGAARDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t tell me his name
Aug 14, 2019 -

Griffin Ford responded

Hello and thank you for this feedback. Griffin Ford would love to hear more. May we ask that you reach out to Lorraine Miller at lmiller@griffinautogroup.com? It would be truly appreciated.

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