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Griffin Ford

Waukesha, WI

4.8
1,843 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,843 reviews

August 19, 2019

Decent price Called and talked to Tony and made appointment to see truck and got there and it was already for me to test drive, all staff seemed to be very nice, w More

by Trounds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Aug 20, 2019 -

Griffin Ford responded

Fantastic! Thank you for noticing how hard we all work at Griffin Ford to make your experience quick and efficient! We are glad you gave us the opportunity to earn your business. Take care.

August 16, 2019

Great experience Tony miller was very helpful my gf and I had a great experience will recommend thanks a lot you guys love the car by the way More

by Levelle93
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Aug 16, 2019 -

Griffin Ford responded

Oh, we just love reading your review of the service you received at Griffin Ford! Thank you very much for taking the time. We hope you continue to love your new ride and would welcome you back anytime! Take care.

August 16, 2019

Reliable and efficient service Friendly and polite service. Scheduled oil change was completed efficiently. Informed that battery needed to be replaced which was done in a timely ma More

by SHUMMER985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ahrens
Aug 16, 2019 -

Griffin Ford responded

Griffin was more than happy to be of service to you! Thank you very much for this feedback on our Service Department. We love hearing from our satisfied customers. Take care and we'll see you again!

August 16, 2019

The works done in 2 hours. Took the truck in for an oil change. Got the works, oil change, tire rotation and multi-point inspection in 2 hours. Comfortable lounge with snacks an More

by DSLABIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric metz
Aug 19, 2019 -

Griffin Ford responded

Thank you so much for saying so! Griffin Ford would welcome you back any time, too. We love hearing feedback from our customers about their experience at our dealership and appreciate you taking the time. Take care.

August 16, 2019

Always a pleasant experience! Quick check in with explanation of services and pricing. Great waiting area that includes snacks, coffee, water and treats to munch on. Steve, my advi More

by TWCABLELADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in service ROCKS!!
Aug 19, 2019 -

Griffin Ford responded

We love hearing your feedback on your experience at Griffin Ford. Thank you very much, Time Warner Cable Lady! We appreciate the acknowledgment of our recently-updated waiting area and are glad you enjoyed your visit. We'll see you again1

August 15, 2019

Ok at best. The mechanics that serviced my truck were helpful an did a good job. I WAS NOT happy that my truck was washed, an left wet; which became spotted paint More

by ltsmolen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Louie Holguin
Aug 20, 2019 -

Griffin Ford responded

Hello and thank you for this feedback. In speaking with our Service Manager, he apologizes for any inconvenience the complimentary car wash may have caused you. It is considered a spot-free wash and Griffin Ford usually has no problem. The wash has been recently repaired, so perhaps you were in at a bad time. Please know you are welcome back and we will run your truck through the car wash again, if you want. Take care.

August 15, 2019

Very thorough & accomidating. Very personal & helpful. Sales person was forthcoming with all information regarding the cars that were interesting to us. He desrverves a 5 star rating. We are 2 retired te More

by HEISEJUDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Desalvo, Wayne Pipke, Nick Griffin
Aug 16, 2019 -

Griffin Ford responded

Thank you very much for your kind review of our staff! We are so pleased to hear you were happy with the thorough customer service you received. Griffin hopes you love your new ride too! Take care.

August 14, 2019

Great service! Went in for an oil change, they were super fast! They even have an amazing kids area! Chairs for little people, trucks, toys, books, juice boxes, ki More

by ninamarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Lewis
Aug 14, 2019 -

Griffin Ford responded

Thank you, Nina, for your kind acknowledgement of the services for families at Griffin Ford. We try so hard to anticipate the needs of our customers and appreciate your noticing! Take care and please let us know if we can do any more.

August 14, 2019

Great experience! We were fortunate to work with Nick Griffin on the purchase of our new (used) car. Nick was very informed and helpful. The extra features offered spec More

by Kathy J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Griffin
Aug 14, 2019 -

Griffin Ford responded

Thank you for saying so! Nick is a great addition to our family at Griffin Ford. We appreciate your acknowledgment of his attentiveness to customers. And, we value your recommendation of our dealership! Take care.

August 14, 2019

Friendly and helpful. Great service. My sales person was not pushy and achieved finding me the truck I was looking for. Trade in price was good! I would recommend this d More

by PJAMKOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Pipke
Aug 14, 2019 -

Griffin Ford responded

Thank you very much! Griffin Ford truly enjoys what we do and it shows. Customer feedback is so valuable to us. So, please know we appreciate your taking the time to tell us how you felt. Take care and enjoy that new ride!

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