
Griffin Ford
Waukesha, WI
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Fixing of our Truck Unfortunately our truck that we leased in November got hit last week. Keith at Griffin Ford was extremely knowledgeable and explained the process to u Unfortunately our truck that we leased in November got hit last week. Keith at Griffin Ford was extremely knowledgeable and explained the process to us. Between Keith in the body shop and Our salesmen Frank B. we will continue to be loyal customers. You can buy or fix a car anywhere but it’s the people that make the difference. Griffin Ford is the best More
Very courteous and prompt with service They helped me find a car, obtain an approval, complete financial paperwork, and hand me the keys to my new car in under 4 hours. They helped me find a car, obtain an approval, complete financial paperwork, and hand me the keys to my new car in under 4 hours. More
Honest and reliable Sales guy kept it real. I had sone concerns about wheels etc. He said "they'll take care of it" and he did, after the sale too. Sales guy kept it real. I had sone concerns about wheels etc. He said "they'll take care of it" and he did, after the sale too. More
The future looks good!!! I have to say I was worried about the future of customer service especially in the automotive industry!nick griffin has eased my mind! It is a pleasur I have to say I was worried about the future of customer service especially in the automotive industry!nick griffin has eased my mind! It is a pleasure doing business with him!!! The griffin family should be proud! More
Griffin Service Department I scheduled an appointment for new tires, brakes, alignment, wiper blades, oil change, and a car wash. They had me in and out in 3 and 1/2 hours. Exce I scheduled an appointment for new tires, brakes, alignment, wiper blades, oil change, and a car wash. They had me in and out in 3 and 1/2 hours. Excellent service!! More
Purchased Ford Explorer from budget lot Worked well with sales team and finance person. Purchase took longer than expected, however staff was kind and waiting room had snacks and beverages. Worked well with sales team and finance person. Purchase took longer than expected, however staff was kind and waiting room had snacks and beverages. Vehicle was clean. Small issue after purchase. Griffin resolved to our satisfaction. More
Great service Love my 2010 Hybrid Ford Escape! Back to running like brand new! Steve Ahrens(sp?) was so very easy to work with He genuinely cared about us! Also Love my 2010 Hybrid Ford Escape! Back to running like brand new! Steve Ahrens(sp?) was so very easy to work with He genuinely cared about us! Also talked with Luke, he was full of knowledge and was very helpful even though he knew we are not buying at this time just interested in the new Escapes coming out! More
Tony was great. Customer service exemplary. We have purchased at least six vehicles from this dealer. Always great to work with them.we highly recommend both Griffin and Tony Miller to anyone i We have purchased at least six vehicles from this dealer. Always great to work with them.we highly recommend both Griffin and Tony Miller to anyone in need. More
Service 08.17.19 This service department has improved over the years and takes feedback seriously. They are a great group in the service department. They are the mai This service department has improved over the years and takes feedback seriously. They are a great group in the service department. They are the main reason for my repeat business. More
Great experience Stopped to set up appointment for service, was able to get in right away. I worked with a Service Writer (Jon Schilder )for the first time who did an Stopped to set up appointment for service, was able to get in right away. I worked with a Service Writer (Jon Schilder )for the first time who did an excellent job taking care of me. Very pleased. More