
Griffin Ford
Waukesha, WI
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Purchased 2 cars We walked in looking for 1 car and ended up buying 2. Nathan was very helpful and the process went very smoothly. Nathan and the finance person made We walked in looking for 1 car and ended up buying 2. Nathan was very helpful and the process went very smoothly. Nathan and the finance person made buying the cars easy. More
Absolutely recommend! After receiving a ‘hard sale’ pitch from a nearby dealership, we took a deep breath and approached Griffin Ford with trepidation. They had a used car After receiving a ‘hard sale’ pitch from a nearby dealership, we took a deep breath and approached Griffin Ford with trepidation. They had a used car, a Ford Fusion, on their website that we were interested in looking at. Our experience could not have gone more smoothly! Dave Nutt greeted us with a friendly smile, shook our hands and informed us he was there to help. He also told us, if we decided against the car, that was okay too. He shared a few of the car’s highlights and sent us on a test drive. We were impressed by the smoothness of the ride and the comfort of the interior. It does not have great acceleration, but that was not an issue for us. There was another Fusion, with fewer miles and a leather interior, at a Milwaukee dealer which we had intended look at if we liked this one. We never made it to the other dealer because this car was great and Dave made us an offer we couldn’t refuse. When we came back the next day to pick the car up, Dave had taken the initiative to have his mechanics soften a small dent in the passenger door. The car was cleaned, prepped and ready to go. Phil, the finance manager, helped us complete the paperwork. He explained each document and even included a privacy protection form so the DMV would not release our information. Both Dave and Phil were conversational and friendly throughout the experience and, even though the car was for my husband, they addressed us both equally. Thank you both for making buying a used car a wonderful experience!! More
Made it Easy With my Fusion Hybrid blowing its transmission at 150K, I found myself exploring options... buy a new car or fix it. So, my daughter and I thought With my Fusion Hybrid blowing its transmission at 150K, I found myself exploring options... buy a new car or fix it. So, my daughter and I thought that scheduling a visit at Griffin Ford might help. If I was going new, then I really wanted a 2020 Explorer hybrid, but they are not yet in full production. We then thought an Edge or another Fusion would make sense. Glen, our sales associate, was friendly and insightful as we started with the Edge. While waiting, we saw a beautiful showroom car that we didn’t recognize. Upon moseying over, we learned it was a Bullitt! Glen qualified us by making sure we were serious and then got the keys. Guess what we now own :-) The rest of the process was smooth and the team did a very nice job. Alex in finance was efficient and helped squeeze us in between folks. More
Overall very good Everything was. Completed as promised. It took longer than expected just to change the oil and inspection. Thanks for the car wash. Didn’t, have time Everything was. Completed as promised. It took longer than expected just to change the oil and inspection. Thanks for the car wash. Didn’t, have time for the brakes. More
Great service Took my car in for the works package-it was done in a timely matter and my car was washed! Great service and friendly staff. Took my car in for the works package-it was done in a timely matter and my car was washed! Great service and friendly staff. More
Amazing experience today My experience today at Griffin Ford was very good. My salesman Nathan Liss went above and beyond to help me find the car that fit my budget and needs. My experience today at Griffin Ford was very good. My salesman Nathan Liss went above and beyond to help me find the car that fit my budget and needs. If you shop for a used car, come to Griffin and ask for Nathan. He made me feel comfortable throughout the car buying process. I am very thankful to get such a great deal. More
Fast, courteous service I was checked in quickly and the service writer was competent and friendly. Service was performed while I waited in their comfortable waiting area. Wh I was checked in quickly and the service writer was competent and friendly. Service was performed while I waited in their comfortable waiting area. When my car was done I was notified promptly and checked out efficiently with the same friendly manner. The whole experience was welcoming and friendly. More
Great Nathan Liss and John Kovach Where a pleasure to deal with would recommend to everyone. Waiting areas also very inviting. It’s great you get 2 keys in Nathan Liss and John Kovach Where a pleasure to deal with would recommend to everyone. Waiting areas also very inviting. It’s great you get 2 keys in a full tank of gas with every car More
Great service! Addressed my concerns and made adjustment promptly. There were some missing screws from engine shield. They quickly replaced them. This was good as sh Addressed my concerns and made adjustment promptly. There were some missing screws from engine shield. They quickly replaced them. This was good as shield was not damaged. More
Quick. We test drove several cars in a short time. Paperwork was fast at first. The finance end took forever even when pre approved. Overall great. We test drove several cars in a short time. Paperwork was fast at first. The finance end took forever even when pre approved. Overall great. More