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Griffin Ford

Waukesha, WI

4.8
1,843 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,843 reviews

September 04, 2019

Purchased 2 cars We walked in looking for 1 car and ended up buying 2. Nathan was very helpful and the process went very smoothly. Nathan and the finance person made More

by Shari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Liss
Sep 04, 2019 -

Griffin Ford responded

Shari! Nothing like killing two birds with one stone! Thank you SO much for your business with Griffin Ford. Our entire staff certainly appreciates your kind recommendation too. Enjoy those new vehicles and please let us know if we can do any more for you!

September 04, 2019

Absolutely recommend! After receiving a ‘hard sale’ pitch from a nearby dealership, we took a deep breath and approached Griffin Ford with trepidation. They had a used car More

by Patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil - finance manager, Dave Nutt
Sep 06, 2019 -

Griffin Ford responded

Oh, we are so happy to read your report on your recent visit to our dealership. Griffin Ford and our entire staff thank you. We hope you continue to love your new vehicle and enjoy the roads ahead!

September 03, 2019

Made it Easy With my Fusion Hybrid blowing its transmission at 150K, I found myself exploring options... buy a new car or fix it. So, my daughter and I thought More

by mfollett101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Pavlovich
Sep 04, 2019 -

Griffin Ford responded

Ah, we saw that Bullitt on the floor and LOVED it! You own that now? Can we have a ride? Griffin Ford (and Glen) are also grateful to you for your business and kind recommendation of our dealership. Thank you very much and ENJOY that new Ford!

September 02, 2019

Overall very good Everything was. Completed as promised. It took longer than expected just to change the oil and inspection. Thanks for the car wash. Didn’t, have time More

by LCLIEBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
.? No introductions, Lorraine Miller
Sep 03, 2019 -

Griffin Ford responded

Thank you for your feedback! Griffin Ford does strive to move our customers thru the department as soon as possible, but at times some unforeseeable things arise. We apologize to you for any inconvenience and look forward to welcoming you back to the dealership soon (for those brakes!) Take care.

August 31, 2019

Great service Took my car in for the works package-it was done in a timely matter and my car was washed! Great service and friendly staff. More

by jen27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN CLARK
Sep 03, 2019 -

Griffin Ford responded

That is so wonderful to hear, Jen! Thank you very much for your kind words and for your business. Griffin Ford truly appreciates them...and you!

August 31, 2019

Amazing experience today My experience today at Griffin Ford was very good. My salesman Nathan Liss went above and beyond to help me find the car that fit my budget and needs. More

by Bmart5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Liss
Sep 03, 2019 -

Griffin Ford responded

Why thank you so much for your kind call out to our staff! Griffin Ford truly appreciates it (as does Nathan!) We hope you enjoy your new ride and invite you back in to visit us anytime!

August 30, 2019

Fast, courteous service I was checked in quickly and the service writer was competent and friendly. Service was performed while I waited in their comfortable waiting area. Wh More

by NPAQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Sep 03, 2019 -

Griffin Ford responded

Thank you so much for saying so! Griffin Ford so appreciates that. And, we would welcome you back to our dealership anytime. Take care!

August 30, 2019

Great Nathan Liss and John Kovach Where a pleasure to deal with would recommend to everyone. Waiting areas also very inviting. It’s great you get 2 keys in More

by Mercury#1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Liss
Sep 03, 2019 -

Griffin Ford responded

Thank you so much for the kind words and for your business! Griffin Ford as our entire staff truly appreciate it. We wish you well on the roads ahead in your new vehicle and invite you back to see us anytime!

August 29, 2019

Great service! Addressed my concerns and made adjustment promptly. There were some missing screws from engine shield. They quickly replaced them. This was good as sh More

by phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure. Young lady.
Aug 30, 2019 -

Griffin Ford responded

We are so happy to hear that, Phil! Thank you for taking the time to leave Griffin Ford some feedback on your recent experience at our dealership. We strive to deliver satisfied customers! Take care until we see you again.

August 28, 2019

Quick. We test drove several cars in a short time. Paperwork was fast at first. The finance end took forever even when pre approved. Overall great. More

by Clharding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Miller
Aug 29, 2019 -

Griffin Ford responded

Thank you very much for the feedback on your experience at Griffin Ford. We appreciate you taking the time to leave us your comments. Although we strive to move our customer through the process as quickly as possible, at times things backup--and for that we sincerely apologize. We truly appreciate the opportunity to earn your business (and recommendation!) We wish you well on the roads ahead.

Sep 02, 2019 -

Griffin Ford responded

Hi there, thank you so much for your review! We're glad you enjoyed your experience with us, and we hope to see you again soon. Take care!

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