
Griffin Ford
Waukesha, WI
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Needed help with my car Everyone is very helpful, nice, and caring. They do a really good job at fixing cars and I will be going back to Griffin Ford. Everyone is very helpful, nice, and caring. They do a really good job at fixing cars and I will be going back to Griffin Ford. More
Oil changed Had my oil changed. Also wanted to get my car checked for loud noise when speeding 40mph and up. Mechanic was not available as he went home sick so as Had my oil changed. Also wanted to get my car checked for loud noise when speeding 40mph and up. Mechanic was not available as he went home sick so as a courtesy by Ford, my oil change fee was waived. Im vert pleased by the good gesture as Ford values their customers' time. More
Oil change, tire rotation and fix radio Made an appointment to have my touch radio checked and repaired, oil change tire rotation. Was told radio would not be done. Not in system Made an appointment to have my touch radio checked and repaired, oil change tire rotation. Was told radio would not be done. Not in system More
very very friendly and expedient we have recently purchased We have recently purchased on a 19 Explorer love our service that we receive with Griffin Ford Griffin Ford will be our new outlet for vehicles and se We have recently purchased on a 19 Explorer love our service that we receive with Griffin Ford Griffin Ford will be our new outlet for vehicles and service More
New truck purchSe Glen was very helpful at informing us of our options. Basically had a truck already picked out for us that met our needs as well as our cost requireme Glen was very helpful at informing us of our options. Basically had a truck already picked out for us that met our needs as well as our cost requirements. A really nice person to work with! More
Purchase used vehicle One of the most pleasant experiences of buying a used vehicle ever. Tony Miller and Phillip DeSalvo were a pleasure to work with. Will recommend Griff One of the most pleasant experiences of buying a used vehicle ever. Tony Miller and Phillip DeSalvo were a pleasure to work with. Will recommend Griffin Waukesha to anyone we know wanting to purchase a vehicle. More
It was a very good experience. Very pleased The person that took care of me and my car was very kind and thoughtful. He took the time and helped me install the new Ford App and so to it that I r The person that took care of me and my car was very kind and thoughtful. He took the time and helped me install the new Ford App and so to it that I received my past rewards. More
Airbag Replacement The recall work took less time than estimated, so my workday was not severely compromised. I was in and out in just slightly more than my lunch hour. The recall work took less time than estimated, so my workday was not severely compromised. I was in and out in just slightly more than my lunch hour. More
70,000 Mile Services All routine checklist items efficiently.?Also repaired interior tailgate handle and motor shield attachments. Service was friendly and explanations we All routine checklist items efficiently.?Also repaired interior tailgate handle and motor shield attachments. Service was friendly and explanations were clear. Waiting area was pleasant. More
Good service but no loaners This service center is always fast and efficient when checking in and out. The staff is polite and responsive. The service rep I spoke to was able to This service center is always fast and efficient when checking in and out. The staff is polite and responsive. The service rep I spoke to was able to come in under the original quoted price. My only frustration is that the dealership doesnt have loaner vehicles. It makes an already stressful situation even more stressful when you have to worry about getting to work or not being able to do anything, and/or having to arrange rides for possibly multiple days. More