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Griffin Ford

Waukesha, WI

4.8
1,843 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,843 reviews

September 14, 2019

Needed help with my car Everyone is very helpful, nice, and caring. They do a really good job at fixing cars and I will be going back to Griffin Ford. More

by Tiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 18, 2019 -

Griffin Ford responded

Thank you, Tiff! We so appreciate your kind words and high rating. Griffin Ford strives to deliver happy customers and we appreciate your business!

September 13, 2019

Oil changed Had my oil changed. Also wanted to get my car checked for loud noise when speeding 40mph and up. Mechanic was not available as he went home sick so as More

by Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 13, 2019 -

Griffin Ford responded

Thank you for your understanding, Grace. Griffin Ford truly appreciates it. And, we value your feedback! Take care until we see you again.

September 13, 2019

Oil change, tire rotation and fix radio Made an appointment to have my touch radio checked and repaired, oil change tire rotation. Was told radio would not be done. Not in system More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
September 13, 2019

very very friendly and expedient we have recently purchased We have recently purchased on a 19 Explorer love our service that we receive with Griffin Ford Griffin Ford will be our new outlet for vehicles and se More

by William McLeod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank b, JOHN CLARK
Sep 18, 2019 -

Griffin Ford responded

Why thank you so much for saying so, William. Griffin Ford's entire staff awaits the time we can serve you again. Take care with the new vehicle and we'll see you down the road!

September 12, 2019

New truck purchSe Glen was very helpful at informing us of our options. Basically had a truck already picked out for us that met our needs as well as our cost requireme More

by wjm1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Griffin, Glen Pavlovich
Sep 12, 2019 -

Griffin Ford responded

Yes, Glen is a great asset to the team at Griffin Ford! We are so pleased to hear all went well with you and that you enjoyed the process. Take care and enjoy that new truck!!

September 12, 2019

Purchase used vehicle One of the most pleasant experiences of buying a used vehicle ever. Tony Miller and Phillip DeSalvo were a pleasure to work with. Will recommend Griff More

by Rudy Schreiterer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip DeSalvo , Tony Miller
Sep 12, 2019 -

Griffin Ford responded

Hi Rudy: We so appreciate this feedback and your recommendation of Griffin Ford. That is what our whole staff strives for. Thank you again, and take care on the roads ahead!

September 11, 2019

It was a very good experience. Very pleased The person that took care of me and my car was very kind and thoughtful. He took the time and helped me install the new Ford App and so to it that I r More

by PATRICIABABLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mahlik
Sep 12, 2019 -

Griffin Ford responded

Hi Patricia: We are so happy to hear you were pleased with your recent visit to Griffin Ford. Thank you for this feedback. Take care on the roads ahead and we'll see you again.

Sep 13, 2019 -

Griffin Ford responded

Hi Patricia: We are so happy to hear you were pleased with your recent visit to Griffin Ford. Thank you for this feedback. Take care on the roads ahead and we'll see you again.

September 11, 2019

Airbag Replacement The recall work took less time than estimated, so my workday was not severely compromised. I was in and out in just slightly more than my lunch hour. More

by AT0TH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Vail
Sep 12, 2019 -

Griffin Ford responded

That is so wonderful to hear! Thank you for this feedback about your experience at Griffin Ford. It is truly appreciated. Take care.

September 10, 2019

70,000 Mile Services All routine checklist items efficiently.?Also repaired interior tailgate handle and motor shield attachments. Service was friendly and explanations we More

by Carl Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Mahlik
Sep 12, 2019 -

Griffin Ford responded

Thank you so much, Carl, for this feedback. Griffin Ford truly appreciates it! And, we appreciate your business and hope to see you again.

September 10, 2019

Good service but no loaners This service center is always fast and efficient when checking in and out. The staff is polite and responsive. The service rep I spoke to was able to More

by Tk45440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Schilder service advisor
Sep 11, 2019 -

Griffin Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. We are happy to hear you were satisfied with the service you got from Griffin Ford's representative. Loaners may have been out for the day, but that is why Griffin supplies a complimentary shuttle--to get you on with your day. We hope that you might take advantage of that service in the future, if the need arises. Take care.

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